Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
Mercedes-Benz of Plano
Plano, TX
2,135 Reviews
We are a family owned and operated dealership dedicated to serving the entire DFW Metroplex since 1940 in the communities of Dallas, Plano, Richardson, Frisco, Allen, McKinney, Carrolton, Lewisville, Ft. Worth, Irving and most of North Texas. If you are searching for a new Mercedes-Benz, or a used car, truck or SUV, researching financing options, or looking for a quick quote, Mercedes - Benz of Plano is ready to help. Just call or email us if you have questions regarding any of your vehicle needs including service, parts and body shop collision repair. We invite you to view our business hours and obtain driving instructions to the Mercedes - Benz of Plano dealership.
Read More
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:00 AM - 8:00 PM
Tuesday 8:00 AM - 8:00 PM
Wednesday 8:00 AM - 8:00 PM
Thursday 8:00 AM - 8:00 PM
Friday 8:00 AM - 8:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 2,135 reviews
February 07, 2020
Love the efficiency and promptness as well as the courtesy extended by all employees. Have had my car since 2011 and I have thoroughly enjoyed this vehicle. courtesy extended by all employees. Have had my car since 2011 and I have thoroughly enjoyed this vehicle. More
by pawlayer
Employees Worked With
Chad Bunton. Service.
February 04, 2020
Lawrence King in new car sales did a wonderful job from Lawrence King in new car sales did a wonderful job from the time we went to test drive the car. Very professional and took his time explaining the gr Lawrence King in new car sales did a wonderful job from the time we went to test drive the car. Very professional and took his time explaining the great features. Would buy our next car from him. More
by Aroun20
Employees Worked With
February 01, 2020
As always the purchase experience was a breeze. They are the best. Lawrence King has been sales rep for the last 5 and next 5 the best. Lawrence King has been sales rep for the last 5 and next 5 More
by matthewgold2551
Employees Worked With
January 31, 2020
Mercedes Benz of Plano always does an exceptional job servicing my vehicle. I scheduled in advance for a free loaner vehicle. Had the car detailed & it looked brand new. servicing my vehicle. I scheduled in advance for a free loaner vehicle. Had the car detailed & it looked brand new. More
by rallsup
Employees Worked With
None of these people assisted me
January 25, 2020
Excellent service . Very professional and we were fortunate to meet Todd who made life so simple. Thanks Todd. We can ride away with the car in just a couple of hours. Vasanth Kumar fortunate to meet Todd who made life so simple. Thanks Todd. We can ride away with the car in just a couple of hours. Vasanth Kumar More
by Vasanth Kumar
January 22, 2020
Mike Dillard was friendly, listened to my needs and left with an awesome car! Mike was respectful and made the process fun. TJ in finance was also awesome. He was friendly and informative. Normally when you with an awesome car! Mike was respectful and made the process fun. TJ in finance was also awesome. He was friendly and informative. Normally when you go to the finance office it is stressful and frankly boring. TJ kept us engaged, he was fun and made the process easy and fun! Thanks you!!! More
by K.m.muniz
Employees Worked With
Mike Dillard & TJ
January 22, 2020
Dino was so helpful and made this service a seamless experience. He is a devoted and wonderful advisor and I hope to work with him again. experience. He is a devoted and wonderful advisor and I hope to work with him again. More
by Cheri2651
Employees Worked With
DINO. He was so helpful and great to work with!!
January 20, 2020
Simply Awesome. Great customer service great financial assistance. The salesman Leron Walker was phenomenal, his approach was warm, trusting, and genuine. Mr. Walker put my interest first and made sure I assistance. The salesman Leron Walker was phenomenal, his approach was warm, trusting, and genuine. Mr. Walker put my interest first and made sure I was in the right vehicle for my budget. No Hidden agenda with these folks!!!-Will buy again More
by Dr. B
Employees Worked With
Leron Walker and DavisCelis
