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Mercedes-Benz of Plano

Plano, TX

4.8
2,135 Reviews
We are a family owned and operated dealership dedicated to serving the entire DFW Metroplex since 1940 in the communities of Dallas, Plano, Richardson, Frisco, Allen, McKinney, Carrolton, Lewisville, Ft. Worth, Irving and most of North Texas. If you are searching for a new Mercedes-Benz, or a used car, truck or SUV, researching financing options, or looking for a quick quote, Mercedes - Benz of Plano is ready to help. Just call or email us if you have questions regarding any of your vehicle needs including service, parts and body shop collision repair. We invite you to view our business hours and obtain driving instructions to the Mercedes - Benz of Plano dealership.
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6455 Dallas Pkwy

Plano, TX

75024

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Showing 2,135 reviews

January 20, 2020

Thank you for your service ! The staff was very courteous and helpful! As usual they try to provide answers to all our questions Thank you More

by Srytzell
Recommend Dealer
Yes
Employees Worked With
Dana Stewart
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 20, 2020 -

Mercedes-Benz of Plano responded

Srytzell, you are welcome! Thank you for choosing Mercedes-Benz of Plano! We look forward to serving you next time. Best wishes!

January 20, 2020

Service Maintenance B Visit Always top notch service and professional treatment when taking my GLK350 in for service at Mercedes Benz of Plano. The loaner car provided during ser More

by LaurieW
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Marc Henley
Jan 20, 2020 -

Mercedes-Benz of Plano responded

LaurieW, thank you for the praise and mention of working with Marc Henley on your GLK350 service recently. We are pleased you enjoyed the loaner. See you next time. Thanks again!

January 19, 2020

Outstanding - no xx and Waste of time! I sent an Email that I was interest in a certain car from Australia when moving back to US, called when I got here and looked at the car. Then went t More

by jpack68
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Walker
Jan 20, 2020 -

Mercedes-Benz of Plano responded

jpack68, thank you for sharing kind words and feedback regarding your experience with Walker! We're pleased we were able to facilitate a quick and painless transaction. We appreciate your business and we look forward to serving you additionally when the opportunity arises. Thanks again!

January 16, 2020

Excellent Service! Our sales person Tony Ortega was excellent!!!! He was able to locate us exactly what we wanted and worked hard to get us the best pricing. I would h More

by pburns
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tony Ortega
Jan 16, 2020 -

Mercedes-Benz of Plano responded

Pburns, thank you for your kind words and mention / tag of Tony! We're pleased you go exactly what you wanted and the best price! See you next time. Best wishes!

January 15, 2020

Best Experience Buying a Car I Have Ever Had (No Hyperbole) Ordered a 2020 GLE 350 in October and picked up yesterday. Taylor Wilson, my salesman, was looking out for me from the beginning, and followed throug More

by jlm1608
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Taylor Wilson
Jan 15, 2020 -

Mercedes-Benz of Plano responded

JLM1608. thank you for the kind words and mention of working with Taylor. We greatly appreciate your feedback and your business and look forward to serving you additionally on future visits. Best wishes!

January 15, 2020

First rate as always! no, no no bno no no no no no noll no n nop n n hnon n novbn v nvbn h nbvb no cn vobpo. no I don't have time for this . More

by gary
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jennifer Collins
Jan 15, 2020 -

Mercedes-Benz of Plano responded

Gary, thank you for your kind mention of first rate service. We apologize that DealerRater imposes a 25 word minimum. We appreciate your praise! See you next time.

January 14, 2020

Purchased a used vehicle from Dana Stewart! Dana not only helped me find the right car for my needs, he also helped in getting the insurance company to increase their offer significantly for my More

by jjb
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dana Stewart
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 15, 2020 -

Mercedes-Benz of Plano responded

jjb, thank you for sharing kind words regarding your experiences with Dana! We appreciate your endorsement and sorry to hear about your wrecked E350! Let us know when we may assist you next. Thanks again!

January 13, 2020

This is by far one of the cleanest nicest friendly and service oriented dealership I have ever been to. I love this place and Chad is outstanding. More

by aesims600
Recommend Dealer
Yes
Employees Worked With
Chad
Jan 13, 2020 -

Mercedes-Benz of Plano responded

aesims600, thank you for your kind words mentioning our facility and your experience with Chad! Let us know when we may serve you next. Thanks again!

January 13, 2020

Been having periodic fueling problems on my 2016 GLA 250. Every now and then, after a fill-up, the engine studders and jerks when pressing gas pedal. Engine light comes on. Use premium octane as directed. More

by aubsace
Recommend Dealer
Yes
Employees Worked With
Chris Kite
Jan 13, 2020 -

Mercedes-Benz of Plano responded

Aubsace, thank you for sharing praise regarding your recent service with Chris! We apologize to hear that you're having service issues we couldn't replicate. If it happens again, bring it back! Thank you. Best wishes!

January 01, 2020

Auto repair Always get great service at MB of Plano. that's not enough works to submit for I am adding more or the review will not submit...you should change this More

by charles
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Service Mark Cobb
Jan 02, 2020 -

Mercedes-Benz of Plano responded

Charles, thank you for the kind words and mention of working with Mark. We appreciate your praise and the constructive feedback regarding minimum words required to leave a review on DealerRater. Unfortunately, that limit is out of our control, but we will pass the feedback along. Thanks again and best wishes!

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