Mercedes-Benz of Plano

Exemplary Service! Being fairly new to the area I was a little hesitant while shopping for a new vehicle, Mike Aman was very helpful and made sure I was comfortable with Being fairly new to the area I was a little hesitant while shopping for a new vehicle, Mike Aman was very helpful and made sure I was comfortable with my purchase. He treated me like family. Highly recommended! More

Seamless integration I started my search online using TrueCar on a Sunday night, and before 11am the next day we had come to an agreement. Great coordination of efforts be I started my search online using TrueCar on a Sunday night, and before 11am the next day we had come to an agreement. Great coordination of efforts between pre-sales and the sales department. Mike Aman delivered excellent customer service. I’m very pleased. More

Excellent and Expediant Quick in and out and rental ready to go. Service always polite and very respectful, rental cars always clean. Chad makes sure everything always Quick in and out and rental ready to go. Service always polite and very respectful, rental cars always clean. Chad makes sure everything always runs smoothly. More

New Car-CLA Mike was awesome!! He made the whole process as smooth as possible. Very knowledgeable and was able to answer all my questions before finalizing the s Mike was awesome!! He made the whole process as smooth as possible. Very knowledgeable and was able to answer all my questions before finalizing the sale. I would def recommend him. Love my car !! More

Just overall annoyed Heard good things about this dealer, hence chose to come here, plus my many bad experiences with mercedes benz of dallas. Took for ever to get my car Heard good things about this dealer, hence chose to come here, plus my many bad experiences with mercedes benz of dallas. Took for ever to get my car back as i stood outside and froze , they told me they are short of valets. Then the car came out as disgusting as i brought it in, i ask and they say the car wash was broken...hand wash the god xxxx thing with an old school hose god dammit..it looked like trash and i drove all the way for this servicing with that wash in mind! Real pissed customer.! I think they lazy here More

great experience bought new car. great experience with everyone. from sales to finance there was no pressure and they were very patient and willing to explain and help bought new car. great experience with everyone. from sales to finance there was no pressure and they were very patient and willing to explain and help me make best decision More

Not worth for the price you pay Agree this is a Mercedes show room but they haven’t cleaned/vaccumed my car all the times i have taken it to service. I know its complimentary service Agree this is a Mercedes show room but they haven’t cleaned/vaccumed my car all the times i have taken it to service. I know its complimentary service but do a better job in cleaning. We pay a lot for servicing and hopefully get few things back. The servicing was good and labor very expensive. More

Excellent They Provide excellent service and always keep you updated on the status of your car. They are very quick in getting you taken care off when dropping They Provide excellent service and always keep you updated on the status of your car. They are very quick in getting you taken care off when dropping off your car. More

Service department Had a great salesperson. Service department lacks. Park place Lexus IS the standard for great service. No loaner car while car being serviced, shut Had a great salesperson. Service department lacks. Park place Lexus IS the standard for great service. No loaner car while car being serviced, shuttle driver was suppose to take me to work in 20 minutes, came 45 minutes later. Pick up was suppose to be at 5:30 after numerous calls with no answer , he came at 6:30 and said the good news is I’m here now. Really..., that’s a lie bar for good news. When checking out the clerk interrupted closing my ticket out while she talked to a coworker who interrupted the transaction. When I got my car back the settings were changed . I had to go back to have the service agent try to figure out how to reset them. The world didn’t end but I expected better. More

New car Smooth job Well done No hassle Found what I was looking for Clean dealership New facility Very modern with a great elevator Creed did a grea Smooth job Well done No hassle Found what I was looking for Clean dealership New facility Very modern with a great elevator Creed did a great job More