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Mercedes-Benz of Plano

Plano, TX

4.8
2,135 Reviews
We are a family owned and operated dealership dedicated to serving the entire DFW Metroplex since 1940 in the communities of Dallas, Plano, Richardson, Frisco, Allen, McKinney, Carrolton, Lewisville, Ft. Worth, Irving and most of North Texas. If you are searching for a new Mercedes-Benz, or a used car, truck or SUV, researching financing options, or looking for a quick quote, Mercedes - Benz of Plano is ready to help. Just call or email us if you have questions regarding any of your vehicle needs including service, parts and body shop collision repair. We invite you to view our business hours and obtain driving instructions to the Mercedes - Benz of Plano dealership.
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6455 Dallas Pkwy

Plano, TX

75024

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Showing 2,135 reviews

July 17, 2018

Service visit Fast and friendly service. Say what the will do, did what they said. Loaner wasn’t as big as our car but was nice and had great options More

by Joeyadam
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Assef
Jul 17, 2018 -

Mercedes-Benz of Plano responded

Joeyadam, thanks for stopping by to leave praise regarding your recent experience! We appreciate your rating and note and want you to know we look forward to serving you again next time. Thanks again!

July 17, 2018

Regular Service of my vehicle MB of Plano is outstanding on sales and service! They take the time and care and exceed on their attention to details with all their customers. And I More

by Sthsde
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Glenn Manther
Jul 17, 2018 -

Mercedes-Benz of Plano responded

Sthsde, thanks for the 5-star feedback and mention of Glenn! We appreciate your rating and note and want you to know we look forward to serving you again next time. Thanks again!

July 17, 2018

Tony makes the process very easy "Tony makes the process easy" the dealership is a family owned and you can tell they care about the customer. They are friendly and not stuffy like ot More

by Mercedesman123
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tony Ortega
Jul 18, 2018 -

Mercedes-Benz of Plano responded

Mercedesman123, thank you for stopping by to rate us and mention Tony! We appreciate your feedback and look forward to the next opportunity to serve you. Thanks again!

July 16, 2018

Oil change and oil leak I really like this dealership but was disappointed with the way they did NOT put the trunk back together. They must have needed to get to the battery More

by Clkovacs400
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Alex
Jul 17, 2018 -

Mercedes-Benz of Plano responded

We apologize that your battery cover in your trunk was not installed appropriately when you were in for service recently and we'd like to get it done right. Please reach out to Robert Manning at RManning@mbplano.com or 214.547.2872 and he'd be happy to schedule to get you in to have it put back on. Thanks for letting us know and talk soon.

July 15, 2018

Excellent Customer Service Steven is the ultimate example of extraordinary chivary and customer service. Mr. Wolston greeted me with a warm smile and a confidence that ensured m More

by Debra D
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Steven Wolston
Jul 16, 2018 -

Mercedes-Benz of Plano responded

Debra, thank you for the kind mention of your time with Steven. We greatly appreciate your feedback so pleased to hear that your experience was excellent overall. Thanks again and see you next time!

July 14, 2018

Mercedes of Plano & Dana Stewart are 5 Star all the way!! On June 30,2018 I leases my 2nd Mercedes CLS 300. Dana Stewart is top notch in professionalism, service, and knowledge of Mercedes and the buying/leas More

by Christ2018
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dana Stewart
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : TJ- finance
Jul 14, 2018 -

Mercedes-Benz of Plano responded

Christ2018, congrats on your 2nd CLS! We appreciate your note regarding the experience with Dana and TJ and will be sure to pass it on! Thank you again for choosing MBP and we'll see you next time!

July 14, 2018

Thanks for the great time and great job on my way home and I’ll call y’all thanks again thanks for your call and thanks for reminder More

by Poop
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Chuck
Jul 14, 2018 -

Mercedes-Benz of Plano responded

Thank you for the note! We appreciate your feedback. Let us know when we can serve you next. Thanks again!

July 14, 2018

excellent service I have been looking for a Mercedes dealer I would feel safe with. Michael Greening gave me peace of mind that my car will be in good hands and worked More

by JMR
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Michael Greening
Jul 14, 2018 -

Mercedes-Benz of Plano responded

JMR, we're pleased to hear that Michael was able to give you peace of mind during your service experience. We appreciate your feedback and we're always here to assist you next when the time comes. Thanks again.

July 13, 2018

Service Very professional , Service Advisor Benny gave good recommendations on what I needed and did the Service in a timely matter. I will always go to Merce More

by DJ P Love
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Benny
Jul 14, 2018 -

Mercedes-Benz of Plano responded

Thanks for the feedback regarding your experience with Benny! We are pleased to hear his service recommendations have been timely. Thank you for letting us know and enjoy the rest of your weekend!

July 13, 2018

Service check and recall Service was quick and they fixed the outstanding recalls on my vehicle. Waiting area was very clean and comfortable. Would recommend them to friends More

by Reviewguy
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Marc Henley
Jul 14, 2018 -

Mercedes-Benz of Plano responded

Thanks for servicing with us! We appreciate the note and mention of Marc. We look forward to serving you again next time. Thanks again.

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