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Mercedes-Benz of Plano

Plano, TX

Overview
Employees
Reviews
Vehicles
4.8
2,135 Reviews
We are a family owned and operated dealership dedicated to serving the entire DFW Metroplex since 1940 in the communities of Dallas, Plano, Richardson, Frisco, Allen, McKinney, Carrolton, Lewisville, Ft. Worth, Irving and most of North Texas. If you are searching for a new Mercedes-Benz, or a used car, truck or SUV, researching financing options, or looking for a quick quote, Mercedes - Benz of Plano is ready to help. Just call or email us if you have questions regarding any of your vehicle needs including service, parts and body shop collision repair. We invite you to view our business hours and obtain driving instructions to the Mercedes - Benz of Plano dealership.
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6455 Dallas Pkwy

Plano, TX

75024

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Showing 2,135 reviews

January 27, 2025

Bought my 2023 GLA from here in 2023 and from the beginning until till now it’s been wonderful. I’ve moved a bit away from this dealership, but I still come back to get my service because of how grea More

by bcheyenne55
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Curtis Miles
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jacobie Williams
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Jan 27, 2025 -

Mercedes-Benz of Plano responded

bcheyenne55, thank you for sharing 5-stars! We're glad to hear our team provided a wonderful experience! We appreciate your endorsement and look forward to serving you additionally in the future. Thanks again!

January 25, 2025

Best experience I have ever had purchasing a new car! David was terrific! His professionalism was greatly appreciated I have already told a friend to ask for him! More

by Cc
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
David LaCroix III
5.0
This rating includes all reviews, with more weight given to recent reviews.
Stephen Moore
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : And aly lalani my service rep
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Jan 25, 2025 -

Mercedes-Benz of Plano responded

Cc, thank you for sharing 5-stars and noting David was terrific to work with! We're glad to hear he earned your recommendation! We appreciate your endorsement and look forward to serving you additionally in the future. Thanks again!

January 25, 2025

Amazing place to service your car! Very thorough and kind ! Love it here and Eric at the service department is the best ! More

by Amara
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Eric Alejandrez
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Jan 25, 2025 -

Mercedes-Benz of Plano responded

Amara, thank you for sharing 5-stars and noting Eric was excellent to work with! We're glad to hear he earned your recommendation! We appreciate your endorsement and look forward to serving you additionally in the future. Thanks again!

January 25, 2025

Very Very Nice customer service , Facility ran like a welled oil machine. They were very nice and friendly. More

by Jwildycowboynation
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jay Henderson
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Jan 26, 2025 -

Mercedes-Benz of Plano responded

Thank you for sharing 5-stars and noting a positive experience in service with Jay! We appreciate your praise. See you next time. Thanks again!

January 24, 2025

I had a top tier experience at Mercedes Benz of Plano. Sterling is Outstanding in sales. I can tell he loves what he does. I feel I have gained a new lifelong friendship and salesperson. Kudos to him and More

by mekalowe_81
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Sterling/Sales , Tristan/Finance
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Jan 24, 2025 -

Mercedes-Benz of Plano responded

mekalowa_81, thank you for sharing 5-stars! We're happy to hear Sterling is outstanding! We appreciate your endorsement and look forward to serving you additionally in the future. Take care!

January 24, 2025

Sales was awesome (Stephen) finance was easy and quick and Tyler was very knowledgeable of the cars technology. Overall I had a great experience. More

by Bobby
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Stephen Moore
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jan 24, 2025 -

Mercedes-Benz of Plano responded

Bobby, thank you for sharing 5-stars! We're happy to hear Stephen and Tyler provided a great experience! We appreciate your endorsement and look forward to serving you additionally in the future. Thanks again!

January 24, 2025

Aly is the best service representative. We have worked with him for years and he is always excellent. More

by Penny@charleslowery.com
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Aly lanani
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Jan 24, 2025 -

Mercedes-Benz of Plano responded

Penny, thank you for sharing 5-stars! We're happy to hear Aly is the best! We appreciate your endorsement and look forward to serving you additionally in the future. Thanks again!

January 24, 2025

Luis Ramirez and the crew at Mercedes of Plano is both personal and professional during the service process! More

by Scoutannieotis
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Taylor Wilson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Luis Ramirez
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Jan 24, 2025 -

Mercedes-Benz of Plano responded

Scoutannieotis, thank you for sharing 5-stars! We're happy to hear Luis Ramirez and the rest of our team are personal and professional! We appreciate your endorsement and look forward to serving you additionally in the future. Best wishes!

January 24, 2025

Great people. Everyone went above and beyond. Curtis is great to work with. 5 stars. More

by Wrh104
Recommend Dealer
Yes
Employees Worked With
Curtis Miles
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jan 24, 2025 -

Mercedes-Benz of Plano responded

Wrh104, thank you for sharing 5-stars! We're pleased to hear Curtis is great to work with! We appreciate your endorsement and look forward to serving you additionally in the future. Thanks again!

January 24, 2025

Personal very courteous and very patient. All my concerned were checked and addressed. Worked done on n a timely manner. More

by Isadora
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Services ce Department
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Jan 24, 2025 -

Mercedes-Benz of Plano responded

Isadora, thank you for sharing 5-stars! We're glad to hear our team is courteous and patient! We appreciate your endorsement and look forward to serving you additionally in the future. Take care!

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