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Mercedes-Benz of Plano
Plano, TX
2,135 Reviews
We are a family owned and operated dealership dedicated to serving the entire DFW Metroplex since 1940 in the communities of Dallas, Plano, Richardson, Frisco, Allen, McKinney, Carrolton, Lewisville, Ft. Worth, Irving and most of North Texas. If you are searching for a new Mercedes-Benz, or a used car, truck or SUV, researching financing options, or looking for a quick quote, Mercedes - Benz of Plano is ready to help. Just call or email us if you have questions regarding any of your vehicle needs including service, parts and body shop collision repair. We invite you to view our business hours and obtain driving instructions to the Mercedes - Benz of Plano dealership.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:00 AM - 8:00 PM
Tuesday 8:00 AM - 8:00 PM
Wednesday 8:00 AM - 8:00 PM
Thursday 8:00 AM - 8:00 PM
Friday 8:00 AM - 8:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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Showing 2,135 reviews
January 20, 2025
I did not buy a car, I sold a car. Andre Smith was excellent to work with. Andre Smith was excellent to work with. More
by Henstorf
Employees Worked With
January 20, 2025
Ask for Darren shin , you won't be disappointed new and pre-owned cars .. Supper knowledgeable and professional 👌 pre-owned cars .. Supper knowledgeable and professional 👌 More
by Abirshapira
Employees Worked With
January 19, 2025
I had an exceptional experience at the Mercedes Benz Service Center today, thanks to the outstanding service provided by Candace Lewis. From the moment I arrived, Candace was welcoming, professional, an Service Center today, thanks to the outstanding service provided by Candace Lewis. From the moment I arrived, Candace was welcoming, professional, and attentive, ensuring that my service needs were clearly understood and addressed. The service itself was impressively fast—much quicker than I expected. The efficiency of the team was evident in every step of the process. I also want to highlight how convenient and user-friendly their notification system is. I was able to easily track the progress of my vehicle’s service in real-time and complete payment seamlessly, all with just a few clicks. Overall, the combination of Candace’s excellent customer care and the streamlined service experience made this a standout visit. I highly recommend this service center to anyone seeking top-tier care for their vehicle! More
by Coles.karin
Employees Worked With
Candace Lewis
January 18, 2025
Great dealership with amazing sales and service team guys. Highly customer focused, friendly, professional and courteous guys. Highly customer focused, friendly, professional and courteous More
by jimi
January 18, 2025
Very professional clean environment very speed with services and the workers are very friendly and kind they make you feel real valued as a customer services and the workers are very friendly and kind they make you feel real valued as a customer More
by NESHA 83
Employees Worked With
Luis
January 18, 2025
An outstanding team. A very rare dealership that actually cares about customers. Brandon from sales is the one you need for your car purchase! A very rare dealership that actually cares about customers. Brandon from sales is the one you need for your car purchase! More
by fuermen
