
Mercedes-Benz of Plano
Plano, TX
Hours
Sales/Showroom
Monday 8:00 AM - 8:00 PM
Tuesday 8:00 AM - 8:00 PM
Wednesday 8:00 AM - 8:00 PM
Thursday 8:00 AM - 8:00 PM
Friday 8:00 AM - 8:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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This will be the 3rd Mercedes that I have purchased through Ewing Autohaus in Plano, TX. I would like to add that I currently live about an hour away. I have another Mercedes Dealership within 2 miles through Ewing Autohaus in Plano, TX. I would like to add that I currently live about an hour away. I have another Mercedes Dealership within 2 miles of my house called parkplace. The quality of service Ewing offers will always be worth the drive. Daniel Fitzek was my sales rep. I have always considered myself as somewhat of a car guru but I must say that I have been out classed when it comes to car knowledge. Daniel went above and beyond to assist me with any questions and concerns I had. He even drove an hour to my house after the dealership was closed to show my all of the extra features the car had to offer. Daniel was a true professional with my best interest in mind. It is rare to work with such a trustworty and honest guy. I wouldnt consider buying another car from anyone else. Jesse was the New Car Sales Manager. This wasnt the first time that I have delt with him and I hope it isnt the last. I am always impressed with how sharp and organized Jesse is. The whole process was so easy and smooth that I probably saved time by driving the extra hour to Ewing. I know without question that Jesse did everything that he could to insure that I had the best deal possible. I walked out with an amazing new car and with the feeling of a great decision. I have never worked with such a great team. Finally Mercedes Benz has a dealership where the staff matches the quality of the car. I will be back and would recommend Ewing Autohaus to anyone! More
i went on line and searched newspaper for over a week to find a good used clk convertible. i compiled over 8 cars to look at and made an appointment at ewing autohaus to see two used cars. tom swift sat me find a good used clk convertible. i compiled over 8 cars to look at and made an appointment at ewing autohaus to see two used cars. tom swift sat me down in his office and explained to me what to look for and what price i should pay for what i wanted and showed me other cars at other dealers within a 300 mile radias of dallas. only aafter that did he allow me to test drive the two on his lot. after several long test drives, i concluded that this was the place to buy a certified pre owned car. i drove out with my car a few hours later completely satisfied with my purchase. he made me an appointment with the service department to align the car and fix a flor mat that he noticed needed some work. deana lisby fixed those items and some others the next week at no charge to me and gave me a mercedes rental to drive in th eprocess. i now have a new looking mercedes that i purchased for less than blue book value that is immaculate! tom saved me about a week at wasting my time looking at other cars and he was able to add an extended warranty on the car for me. he educated me about the cars, let me make my own decision on the purchase and followed through verbaly on service after the sale through deana in the service department. completely satisfied with my experience and impressed with the integrity at this dealership. More
Very good car buying experience. I would definitely recommend this dealership, and the salesman I worked with, Steve Gleason. The dealership was clean, all employees were friendly and professional, and recommend this dealership, and the salesman I worked with, Steve Gleason. The dealership was clean, all employees were friendly and professional, and the process was painless and very efficient. I have no complaints. More
Best Mercedes dealership in Plano, Texas. The sales people are very nice, welcoming, and professional. My sales person, Daniel Fitsek, actually came to meet me on his day off, which I thought was very people are very nice, welcoming, and professional. My sales person, Daniel Fitsek, actually came to meet me on his day off, which I thought was very nice of him. He was very professional, courteous, and easy to work with. More
So refreshing to shop at a dealership that values customer service. We spent several days looking at luxury vehicles and when we met Mick we felt he valued our concerns and wants over just making a s customer service. We spent several days looking at luxury vehicles and when we met Mick we felt he valued our concerns and wants over just making a sale. He was courteous and knowledgeable. During our purchase he explained each of the options available to us in a straightforward and easy to understand manner. We felt like nothing was hidden from us (unlike the feeling we got at another dealership). This was our first experience with Ewing Mercedes Benz and we think this will be our 'car home' from now on. More
My experience with Ms. Barnes and Mr. Ash was wonderful. Ms. Barnes made the first call and set everything up for my visit with Mr. Ash. I am a loyal customer with Ewing. The car I recently purchased is m Ms. Barnes made the first call and set everything up for my visit with Mr. Ash. I am a loyal customer with Ewing. The car I recently purchased is my fifth one that I have bought from them. Thank you for another wonderful experience as I love my E550. More
I have purchased 5-6 cars from Ewing Autohaus over the years. Most recently I went in with the intention to trade in my C350 for a newer year. I was fortunate to have Creed Boyer as my sales specialist years. Most recently I went in with the intention to trade in my C350 for a newer year. I was fortunate to have Creed Boyer as my sales specialist as he listened to my needs and suggested I test drive the E350 as we needed a little more room. I was pleasantly surprised at how easy to drive and sporty-feeling the E350 was. Creed took every opportunity to make me feel comfortable with my options until I had decided on the car that would be best for me. Everyone at Ewing Autohaus is focused on the highest quality of customer service, and Creed was especially knowledgeable and fun to work with. I prefer a non-pressured car buying experience, and his personality and style worked very well for me. No matter where you live if you are in the market for a new car I would strongly recommend that you contact Creed and enjoy the ride! More
From the minute we walked in the door and were greeted by Mike, it was a pleasant, low pressure experience. He was knowledgeable and friendly. He was never high pressure, listened to our needs and found us Mike, it was a pleasant, low pressure experience. He was knowledgeable and friendly. He was never high pressure, listened to our needs and found us the right car at a surprisingly good price. More
Pleasant experience as usual. My third purchase from Ewing Autohaus and I will be back again. My purchase and trade in were both handled very quickly with all options explained for lease and purchase o Ewing Autohaus and I will be back again. My purchase and trade in were both handled very quickly with all options explained for lease and purchase on the new car and options for my trade as well. Steven and Mike showed me the cars I wanted to drive and I test drove them both. E350 Cabriolet and E550 Cabriolet. Both are fantastic vehicles. Ewing Autohaus has always been upfront on price with non of the back and forth you get at some places. Delivery of the vehicle was smooth and quick, explaining the high points of the Command system. As I was showed, the voice recognition is fantastic and can be used for pretty much everything. More
Scott was extremely professional, and provided great customer service. I had expatriated from 11 years overseas and did not have much time as I was quite busy with numerous other issues related to our customer service. I had expatriated from 11 years overseas and did not have much time as I was quite busy with numerous other issues related to our move back. Scott went above the call of duty by anticipating my needs and being flexible when it came to working to my schedule. He also was kind enough to offer me a loaner car for the days between purchase and arrival of my car. Job well done! More