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Mercedes-Benz of Plano
Plano, TX
2,135 Reviews
We are a family owned and operated dealership dedicated to serving the entire DFW Metroplex since 1940 in the communities of Dallas, Plano, Richardson, Frisco, Allen, McKinney, Carrolton, Lewisville, Ft. Worth, Irving and most of North Texas. If you are searching for a new Mercedes-Benz, or a used car, truck or SUV, researching financing options, or looking for a quick quote, Mercedes - Benz of Plano is ready to help. Just call or email us if you have questions regarding any of your vehicle needs including service, parts and body shop collision repair. We invite you to view our business hours and obtain driving instructions to the Mercedes - Benz of Plano dealership.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:00 AM - 8:00 PM
Tuesday 8:00 AM - 8:00 PM
Wednesday 8:00 AM - 8:00 PM
Thursday 8:00 AM - 8:00 PM
Friday 8:00 AM - 8:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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Showing 2,135 reviews
January 14, 2025
Great experience working with Avery VD Ziel. Best customer service ever. She is surely an asset to MB of Plano. Best coordination with a positive attitude. I would highly recommend the dealer Best customer service ever. She is surely an asset to MB of Plano. Best coordination with a positive attitude. I would highly recommend the dealership and its service department to my friends and family. 7* Customer service I would say. Another name to mention, Mr. Gabriel with all the above qualities. Thank you MB of Plano. People like Avery makes a big difference in the face of any business, especially car dealership. More
by Adil.m.afzal
Employees Worked With
Avery Van Der Ziel
January 14, 2025
Excellent service! Indicator light shows to service brake. They found problems with brake- SBC unit which under 25 years Warranty. They fixed that free of charge.! They Indicator light shows to service brake. They found problems with brake- SBC unit which under 25 years Warranty. They fixed that free of charge.! They not only ease my worry but also wash my car! Chad is my hero! Thank you very much! More
by Lee
Employees Worked With
Chad Bunton
January 13, 2025
Very prompt and professional service department. My vehicle was serviced and warranty work completed in just one day. Very happy with our service advisor Sabrina! My vehicle was serviced and warranty work completed in just one day. Very happy with our service advisor Sabrina! More
by Monikagreb
Employees Worked With
Sabrina
January 13, 2025
Jay and the service team are great. I was taken care of rather quickly. Despite my worries of a bad experience I got quite the opposite. Truly high class service I was taken care of rather quickly. Despite my worries of a bad experience I got quite the opposite. Truly high class service More
by Cstory
Employees Worked With
Jay Henderson
January 12, 2025
Curtis was our consultant and was excellent. The entire experience was awesome. The finance team ands many team was very polite and accommodating The entire experience was awesome. The finance team ands many team was very polite and accommodating More
by Kyle9735
Employees Worked With
January 12, 2025
We have purchased many cars from this dealership. Our most recent purchase was the best. Randy McConnell is a very good salesman to work with. Our most recent purchase was the best. Randy McConnell is a very good salesman to work with. More
by steve
Employees Worked With
Randy McConnell - Sales
January 11, 2025
Great service and friendly staff and place very clean. I enjoy looking at the new models while my car is being serviced. I enjoy looking at the new models while my car is being serviced. More
by martindvielma
Employees Worked With
January 10, 2025
The service department is amazing here. They are knowledgeable, accommodating and deliver quality service. Marc is quick to respond and always returns my calls, as well as keeps me inform They are knowledgeable, accommodating and deliver quality service. Marc is quick to respond and always returns my calls, as well as keeps me informed of the progress. More
by dwthimmig
Employees Worked With
Marc Henley-service
January 10, 2025
Most pleasant car buying experience I have had. David LaCroix was our sales associate and by the time we signed our purchase papers, it felt like we were buying from family. Bought our new Mercedes David LaCroix was our sales associate and by the time we signed our purchase papers, it felt like we were buying from family. Bought our new Mercedes at a great price thanks to him and the sales manager. Perfect team. More
by lbroge50
Employees Worked With
