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Mercedes-Benz of Plano

Plano, TX

Overview
Employees
Reviews
Vehicles
4.8
2,135 Reviews
We are a family owned and operated dealership dedicated to serving the entire DFW Metroplex since 1940 in the communities of Dallas, Plano, Richardson, Frisco, Allen, McKinney, Carrolton, Lewisville, Ft. Worth, Irving and most of North Texas. If you are searching for a new Mercedes-Benz, or a used car, truck or SUV, researching financing options, or looking for a quick quote, Mercedes - Benz of Plano is ready to help. Just call or email us if you have questions regarding any of your vehicle needs including service, parts and body shop collision repair. We invite you to view our business hours and obtain driving instructions to the Mercedes - Benz of Plano dealership.
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6455 Dallas Pkwy

Plano, TX

75024

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Showing 2,135 reviews

December 26, 2024

Our first experience with a Mercedes dealership, we have owned only Audi’s in the past. Our salesman Darren was excellent. Our overall experience was great would recommend to others. More

by coco1
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Darren Shin
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Dec 26, 2024 -

Mercedes-Benz of Plano responded

coco1, thank you for sharing 5-stars! We're glad to hear Darren provided an excellent experience! We appreciate your endorsement and look forward to serving you additionally in the future. Thanks again!

December 25, 2024

Customer service was great! The car buying experience was wonderful. Pushy car sales men is a huge RED flag for me and that was not our experience here at all! Appreciated that More

by Tvanhaastert
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Durar Dughaish
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Dec 25, 2024 -

Mercedes-Benz of Plano responded

Tvanhaastert, thank you for sharing 5-stars and noting that Durar was great to work with in sales! We appreciate your endorsement and look forward to serving you additionally in the future. Thanks again!

December 25, 2024

Aly L. Is wonderful!! Very helpful and knowledgeable! Great service department also! Highly recommend them!! More

by Ltbedell
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Aly L.
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Dec 26, 2024 -

Mercedes-Benz of Plano responded

Ltbedell, thank you for sharing 5-stars and noting that Aly is wonderful to work with in service! We appreciate your endorsement and look forward to serving you additionally in the future. Thanks again!

December 25, 2024

The overall experience was easy and not high pressure. David was very knowledgeable about the car and helped me navigate through the process seamlessly. More

by bgerhold
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
David LaCroix III
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Dec 26, 2024 -

Mercedes-Benz of Plano responded

bgerhold, thank you for sharing 5-stars and noting that the overall experience was easy and not pressured! We appreciate your endorsement and look forward to serving you additionally in the future. Thanks again!

December 24, 2024

This dealership has been a breath of fresh air after working with Park Place for years. My wife and I both prefer mbPlano. More

by Mark Brymer
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Aly Lalani
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Dec 24, 2024 -

Mercedes-Benz of Plano responded

Mark, thank you for sharing 5-stars! We're glad to hear our team earned your preference and provided a good experience! We appreciate your endorsement and look forward to serving you additionally in the future. Thanks again!

December 24, 2024

I love visiting this dealership the service advisor. Israel is great and help me with all my issues with my car. We will be customers for life.. More

by jankeely
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Isreal
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Dec 24, 2024 -

Mercedes-Benz of Plano responded

jankeely, thank you for sharing 5-stars! We're glad to hear Israel is great to work with and earned your continued business! We appreciate your endorsement and look forward to serving you additionally in the future. Thanks again!

December 24, 2024

They took great care of me and got me in and out fast! Thx Jacobie! More

by Scott Chaney
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jacobie
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Dec 24, 2024 -

Mercedes-Benz of Plano responded

Scott, thank you for sharing 5-stars! We're pleased to hear Jacobie took great care of you! We appreciate your endorsement and look forward to serving you additionally in the future. Take care!

December 23, 2024

Yes, this was my first time coming at this dealership. I used to get the car serviced at the mckinney one since I had bought it there. This is closer. Tony, the service advisor, was excellent, very smo More

by Kmughal
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
An-Tony Young
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Dec 23, 2024 -

Mercedes-Benz of Plano responded

Kmughal, thank you for sharing 5-stars! We're glad to hear Tony is excellent! We appreciate your endorsement and look forward to serving you additionally in the future. Best wishes!

December 23, 2024

I’m always satisfied with the service here. Thank you for communicating effectively and providing great customer service. More

by Lauren Chancellor
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Louis
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Dec 23, 2024 -

Mercedes-Benz of Plano responded

Lauren, thank you for sharing 5-stars! We're glad to hear our team provides great customer service and is communicative! We appreciate your endorsement and look forward to serving you additionally in the future. Thanks again!

December 22, 2024

The dealership was very organized and my service was complete in a timely manner. Liam was very helpful. More

by clayb.atchley
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Liam
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Dec 22, 2024 -

Mercedes-Benz of Plano responded

clayb.atchley, thank you for sharing 5-stars and noting the dealership was organized and service was timely! We appreciate your endorsement and look forward to serving you additionally in the future. Thanks again!

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