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Mercedes-Benz of Plano
Plano, TX
2,135 Reviews
We are a family owned and operated dealership dedicated to serving the entire DFW Metroplex since 1940 in the communities of Dallas, Plano, Richardson, Frisco, Allen, McKinney, Carrolton, Lewisville, Ft. Worth, Irving and most of North Texas. If you are searching for a new Mercedes-Benz, or a used car, truck or SUV, researching financing options, or looking for a quick quote, Mercedes - Benz of Plano is ready to help. Just call or email us if you have questions regarding any of your vehicle needs including service, parts and body shop collision repair. We invite you to view our business hours and obtain driving instructions to the Mercedes - Benz of Plano dealership.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:00 AM - 8:00 PM
Tuesday 8:00 AM - 8:00 PM
Wednesday 8:00 AM - 8:00 PM
Thursday 8:00 AM - 8:00 PM
Friday 8:00 AM - 8:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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Showing 2,135 reviews
September 14, 2022
Once again Mercedes Benz Of Plano does not disappoint. They have taken care of several of my cars and I never leave feeling like a number. Their automated systems make it so easy to communicate yet the ad They have taken care of several of my cars and I never leave feeling like a number. Their automated systems make it so easy to communicate yet the added value of having a dedicated service advisor enhances the experience. I am a customer for life. Thank you Jorge and MBPlano. More
by ccprice4238
Employees Worked With
Jorge Garzon
September 14, 2022
Fast service. They were willing to have my car brought in for an inspection when other dealerships were giving no options at all. They were willing to have my car brought in for an inspection when other dealerships were giving no options at all. More
by Faith77
Employees Worked With
Jeff Quimby
September 13, 2022
Jay Henderson and team are excellent! Great customer service. Answered all of my questions and went up and beyond. Great customer service. Answered all of my questions and went up and beyond. More
by jamiemmills
Employees Worked With
September 13, 2022
John the service manager was very courteous I got the problem fixed. I liked the alto ride to home and also the ride from home to the service center to pick up my car problem fixed. I liked the alto ride to home and also the ride from home to the service center to pick up my car More
by rajasugumar
Employees Worked With
John Berry
September 13, 2022
I came to this dealership after getting terrible/NO service from the McKinney Mercedes dealership. What a refreshing difference the Plano location is! service from the McKinney Mercedes dealership. What a refreshing difference the Plano location is! More
by VG
Employees Worked With
Jacobi
September 13, 2022
Enjoyable buying experience. No buying pressure and great folks like Sabrina and Ricky made the car buying experience seamless No buying pressure and great folks like Sabrina and Ricky made the car buying experience seamless More
by Swami
Employees Worked With
Ricky Williams, Sabrina Ozminkowski
September 12, 2022
Eric Alejandrez My service advisor is very helpful and makes sure everything is taken care of as soon as I drive into the Service Center. Very fortunate to have him as my advisor makes sure everything is taken care of as soon as I drive into the Service Center. Very fortunate to have him as my advisor More
by Pfgreenf
Employees Worked With
Eric Alejandrez
