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Mercedes-Benz of Plano

Plano, TX

4.7
1,795 Reviews
We are a family owned and operated dealership dedicated to serving the entire DFW Metroplex since 1940 in the communities of Dallas, Plano, Richardson, Frisco, Allen, McKinney, Carrolton, Lewisville, Ft. Worth, Irving and most of North Texas. If you are searching for a new Mercedes-Benz, or a used car, truck or SUV, researching financing options, or looking for a quick quote, Mercedes - Benz of Plano is ready to help. Just call or email us if you have questions regarding any of your vehicle needs including service, parts and body shop collision repair. We invite you to view our business hours and obtain driving instructions to the Mercedes - Benz of Plano dealership.
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6455 Dallas Pkwy

Plano, TX

75024

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Showing 1,795 reviews

May 25, 2022

Manny is the best service rep ever. Kept me up to date on everything and got me extra value More

by drewcampbell420
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Clay Thorne
5.0
This rating includes all reviews, with more weight given to recent reviews.
Taylor Wilson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Manny, Ricky Williams
May 25, 2022 -

Mercedes-Benz of Plano responded

drewcampbell420, thank you for noting a 5-star experience! We're glad to hear Manny kept you up to date and got you extra value! We greatly appreciate your endorsement. See you next time. Thanks again!

May 25, 2022

Thank you ! Taylor Wilson! Everything was great! He call me to check everything is good with my truck great service Thank you. More

by nahum
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Chris Peters
5.0
This rating includes all reviews, with more weight given to recent reviews.
Taylor Wilson
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 25, 2022 -

Mercedes-Benz of Plano responded

nahum, thank you for noting a 5-star experience! We're glad to hear Taylor Wilson called to make sure everything was good with your truck! We greatly appreciate your endorsement. See you next time. Take care!

May 25, 2022

Very friendly - Finance process was easy and explained well. Concierge process is always a nice complimentary addition. More

by gilbert.araujo
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Goson Li
4.0
This rating includes all reviews, with more weight given to recent reviews.
May 25, 2022 -

Mercedes-Benz of Plano responded

gilbert, thank you for noting a 5-star experience! We're happy to hear our team was friendly and the finance process was easy! We greatly appreciate your endorsement. See you next time. Best wishes!

May 24, 2022

My Service Advisor, Stephen Wolston, is The Best! I appreciate that he explains recommended repairs in a way that I can understand. Everyone at MB Plano is courteous, professional and knowledgeabl More

by LF
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Stephen Wolston
May 24, 2022 -

Mercedes-Benz of Plano responded

LF, we appreciate your 5-star praise. Thanks for taking time to share feedback. We're glad to hear Stephen Wolston and the rest of our team is courteous, professional, and knowledgeable! Please let us know when we may have the opportunity to serve you again. Best wishes!

May 24, 2022

Rhe have good plase nice people to help whit you problems in you car the satisfaction the do raid More

by www. Cristianpatino526
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mike
May 24, 2022 -

Mercedes-Benz of Plano responded

www.Cristianpatino526, thank you for sharing positive feedback. We appreciate your 5-star endorsement. We're happy to hear our team was helpful! Let us know when we may assist you next. Take care!

May 24, 2022

Excellent service, very informative, Jorge our service advisor was beyond our expectations we are very thankful, we will always choose Mercedes Benz of Plano! More

by Marcus
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jorge
May 25, 2022 -

Mercedes-Benz of Plano responded

Marcus, thank you for noting a 5-star experience! We're glad to hear Jorge went beyond your expectations and was informative! We greatly appreciate your endorsement. See you next time. Best wishes!

May 24, 2022

Service advisor was informative and responsive to my needs. They did what was needed and didn’t try to push any extras. More

by cw
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Conner
May 25, 2022 -

Mercedes-Benz of Plano responded

cq, thank you for noting a 5-star experience! We're happy to hear our team was informative and responsive! We greatly appreciate your endorsement. See you next time. Take care!

May 24, 2022

Stephen Wolston, my service advisor is awesome. He is excellent at communicating what is needed, and always makes sure everything is taken care of in a timely manner. The service department goes a More

by karenschnurr
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Stephen Wolston
May 25, 2022 -

Mercedes-Benz of Plano responded

karenschnurr, thank you for noting a 5-star experience! We're happy to hear Stephen Wolston is excellent at communicating and made sure everything got taken care of in a timely manner! We greatly appreciate your endorsement. See you next time. Thanks again!

May 23, 2022

Zach Vunk, Service Advisor, went above and beyond to ensure my service was optimal. He is always fully accommodating to my needs. More

by tessaharrington143
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Zach Vunk, Service Advisor
May 23, 2022 -

Mercedes-Benz of Plano responded

tessaharrington143, thank you for noting a 5-star experience! We're glad to hear Zach Vunk went above and beyond to ensure your service was optimal and is always fully accommodating to your needs! We greatly appreciate your endorsement. See you next time. Best wishes!

May 23, 2022

Great service. They took care of my problem on a timely manner. Eric my advisor is very profesional More

by Dordonez
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Eric
May 23, 2022 -

Mercedes-Benz of Plano responded

Dordonez, thank you for noting a 5-star experience! We're glad to hear Eric and the rest of our team provided great service in a timely manner! We greatly appreciate your endorsement. See you next time. Take care!

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