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Mercedes-Benz of Plano
Plano, TX
1,795 Reviews
We are a family owned and operated dealership dedicated to serving the entire DFW Metroplex since 1940 in the communities of Dallas, Plano, Richardson, Frisco, Allen, McKinney, Carrolton, Lewisville, Ft. Worth, Irving and most of North Texas. If you are searching for a new Mercedes-Benz, or a used car, truck or SUV, researching financing options, or looking for a quick quote, Mercedes - Benz of Plano is ready to help. Just call or email us if you have questions regarding any of your vehicle needs including service, parts and body shop collision repair. We invite you to view our business hours and obtain driving instructions to the Mercedes - Benz of Plano dealership.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:00 AM - 8:00 PM
Tuesday 8:00 AM - 8:00 PM
Wednesday 8:00 AM - 8:00 PM
Thursday 8:00 AM - 8:00 PM
Friday 8:00 AM - 8:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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Showing 1,795 reviews
May 19, 2022
My service is always outstanding. I own a Sprinter Van and an ML. The Plano dealership is my go to place for help with vehicle issues as well as routine maintenance. I own a Sprinter Van and an ML. The Plano dealership is my go to place for help with vehicle issues as well as routine maintenance. More
by judithlwilson
Employees Worked With
Mark and Ben
Helpful May 19, 2022
Mercedes-Benz of Plano treats you they way you would expect owning a Mercedes. Punctual, service friendly and high quality on maintenance and repairs. They are detailed in the invoicing descriptions and expect owning a Mercedes. Punctual, service friendly and high quality on maintenance and repairs. They are detailed in the invoicing descriptions and explanations. Great company. More
by rynehome
Employees Worked With
Jay Henderson
May 18, 2022
Easy and flexible appointments. Quick attention when driving up for appointments. Very quick process when picking up car after service. Quick attention when driving up for appointments. Very quick process when picking up car after service. More
by Gardnergloria
Employees Worked With
Alykhan
May 18, 2022
Ali is an amazing service person. So responsive and kind! His knowledge is over the top and goes the extra mile to be helpful. So responsive and kind! His knowledge is over the top and goes the extra mile to be helpful. More
by Krfrance5
Employees Worked With
Ali in service.
May 18, 2022
Very efficient, they don’t have loaner cars when i was there but they have Alto to take you where you need to go and pick u back up to get your car. So convenient. there but they have Alto to take you where you need to go and pick u back up to get your car. So convenient. More
by deng1670
Employees Worked With
Asif Mohideen
May 18, 2022
Zach in customer service was excellent! Very professional and accommodating. He understands customer service and how to communicate with customers that are in a hurry. Very professional and accommodating. He understands customer service and how to communicate with customers that are in a hurry. More
by Dan.thomas
Employees Worked With
Zach from customer service
