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Mercedes-Benz of Plano

Plano, TX

4.6
1,796 Reviews
We are a family owned and operated dealership dedicated to serving the entire DFW Metroplex since 1940 in the communities of Dallas, Plano, Richardson, Frisco, Allen, McKinney, Carrolton, Lewisville, Ft. Worth, Irving and most of North Texas. If you are searching for a new Mercedes-Benz, or a used car, truck or SUV, researching financing options, or looking for a quick quote, Mercedes - Benz of Plano is ready to help. Just call or email us if you have questions regarding any of your vehicle needs including service, parts and body shop collision repair. We invite you to view our business hours and obtain driving instructions to the Mercedes - Benz of Plano dealership.
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6455 Dallas Pkwy

Plano, TX

75024

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Showing 1,796 reviews

May 14, 2022

Great personal attention Took care of my wife and I , very thankful Highly recommend, very satisfied More

by Glen
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brandon Gurley
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mitch Ford , Ricky Williams
May 14, 2022 -

Mercedes-Benz of Plano responded

Glen, thank you for sharing 5-stars! We're glad to hear our team took great care of you and your wife! We appreciate your feedback and look forward to serving you additionally next time! Thanks again!

May 13, 2022

Good and thorough work but pricey on parts where OEM parts can be bought at much lower cost elsewhere. More

by srparks
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Marc Henley
May 14, 2022 -

Mercedes-Benz of Plano responded

srparks, thank you for sharing 5-stars! We're glad to hear our team provided good and thorough work! We appreciate your feedback and look forward to serving you additionally next time! Best wishes!

May 13, 2022

Staff was friendly and helpful, service advisor was phenomenal and while service took a while, the overall experience was good. More

by Designersolis
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jorge Garzon
May 14, 2022 -

Mercedes-Benz of Plano responded

Designersolis, thank you for sharing 5-stars! We're glad to hear our team was friendly and helpful! We appreciate your feedback and look forward to serving you additionally next time! Take care!

May 12, 2022

Service advisor Mr. Alykhan Lalani goes above and beyond every time. He is absolutely awesome. More

by Hedayat Saadat
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mr. Alykhan Lalani
May 12, 2022 -

Mercedes-Benz of Plano responded

Hedayat, thank you for sharing 5-stars! We're happy to hear Mr. Alykhan Lalani is awesome and goes above and beyond! We appreciate your feedback and look forward to serving you additionally next time! Best wishes!

May 12, 2022

Very nice dealership with friendly, helpful employees. They always take good care of me whether it is for service or buying a new vehicle. More

by rwar12735
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Aly Lalani, Sabrina Ozminkowski
May 13, 2022 -

Mercedes-Benz of Plano responded

rwar12735, thank you for sharing 5-stars! We're glad to hear our team is friendly and helpful! We appreciate your feedback and look forward to serving you additionally next time! Best wishes!

May 12, 2022

I have the most incredible Service Advisor, Glen Maher! He made it happen. He’s guided us successfully for a few years now and always communicated with us in a timely manner. The service required was compl More

by Deeowen3
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Glen Mather
May 13, 2022 -

Mercedes-Benz of Plano responded

Deeowen3, thank you for sharing 5-stars! We're glad to hear Glen Maher is communicative and reliable! We appreciate your feedback and look forward to serving you additionally next time! Thanks again!

May 12, 2022

Mila, was amazing! She kept me informed throughout the process of my car service. She's very friendly and knowledgeable. I hope to get her as my advisor in the future More

by kenscotedwards
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mila Claypool
May 13, 2022 -

Mercedes-Benz of Plano responded

kenscotedwards, thank you for sharing 5-stars! We're glad to hear Mila was amazing and knowledgeable! We appreciate your feedback and look forward to serving you additionally next time! Take care!

May 11, 2022

Terrific attention to detail - continuously kept me informed on status of service performed. And service was excellent. More

by Wally
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jorge Garzon
May 11, 2022 -

Mercedes-Benz of Plano responded

Wally, thank you for sharing 5-stars! We're happy to hear our team kept you informed and service was excellent! We appreciate your feedback and look forward to serving you additionally next time! Thanks again!

May 11, 2022

Jorge was very informative and provided exceptional customer service. He would be my first choice for any future services that are to be handled. Not only did he contact me before the start of official More

by anastasia1516244
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jorge
May 11, 2022 -

Mercedes-Benz of Plano responded

anastasia1516244, thank you for sharing 5-stars! We're glad to hear Jorge was informative and provided exceptional customer service! We appreciate your feedback and look forward to serving you additionally next time! Best wishes!

May 11, 2022

Asif was a wonderful service advisor throughout the whole process. I really appreciate his communications in keeping me updated until the work was complete. Perfect all around! More

by SarahD
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Asif Mohideen
May 12, 2022 -

Mercedes-Benz of Plano responded

SarahD, thank you for sharing 5-stars! We're glad to hear Asif was wonderful and communicative! We appreciate your feedback and look forward to serving you additionally next time! Best wishes!

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