Mercedes-Benz of Plano

Hands down better than my 30 plus years dealing with Cadillac dealerships. Disappointed with wait time for car to be brought around from service baby upon completion- suspect it was a fluke. Cadillac dealerships. Disappointed with wait time for car to be brought around from service baby upon completion- suspect it was a fluke. More

My fiancé and I had an exceptional experience at Mercedes-Benz! From start to finish, the customer service was top-notch. Todd, our salesman, went above and beyond to make sure we found the perfect Mercedes-Benz! From start to finish, the customer service was top-notch. Todd, our salesman, went above and beyond to make sure we found the perfect vehicle. He was incredibly knowledgeable, patient, and attentive to every detail, making the entire process smooth and enjoyable. Tristan in finance was equally impressive — he made the paperwork process straightforward and stress-free, explaining everything clearly and ensuring we got the best options available. The entire team made us feel valued and truly cared for. We couldn’t be happier with our new car, and we highly recommend this dealership to anyone looking for a luxury car-buying experience. Thank you, Todd and Tristan, for making this such a memorable purchase! More

I am very pleased with the care and quality of the dealership. I especially appreciate the great attention of my service writer, Aly. He’s the best. dealership. I especially appreciate the great attention of my service writer, Aly. He’s the best. More

Great service! Liam was really communicative and accommodating. I appreciated the gentlemen in the drive up for pulling my car up when it was cold outside. Liam was really communicative and accommodating. I appreciated the gentlemen in the drive up for pulling my car up when it was cold outside. More

My overall experience was excellent. Jay was very helpful. Communication was great. Quick turnaround. Everything went smoothly from setting up my appt, dropping off my vehicle to picking Jay was very helpful. Communication was great. Quick turnaround. Everything went smoothly from setting up my appt, dropping off my vehicle to picking up my vehicle. I have a Mercedes service center close to my house but I will be driving the 25 min drive to the Plano location from now on. 100% better customer service at the Plano location than the location close to my house. I would highly recommend Mercedes of Plano Tx 👍🏻👍🏻 More

A nice place to send your Mercedes Benz. Staff are welcoming. Bigups to Marc Henley Staff are welcoming. Bigups to Marc Henley More

A+ Service department, Patrick was very helpful and informative throughout the entire process. Very kind and professional informative throughout the entire process. Very kind and professional More

Asked to see a manager to replace worn out lock nuts. Gabriel Ramos went above and beyond to help me get new lock nuts and immediately install it in my vehicle. Very satisfied customer. Gabriel Ramos went above and beyond to help me get new lock nuts and immediately install it in my vehicle. Very satisfied customer. More

Great experience! Third vehicle we have purchased from them and have always been satisfied. I would highly recommend them for sales and service! Thank you. Third vehicle we have purchased from them and have always been satisfied. I would highly recommend them for sales and service! Thank you. More

The service was timely and reliable. The service receptionist is knowledgeable and professional. Highly recommended. . The service receptionist is knowledgeable and professional. Highly recommended. . More