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Mercedes-Benz of Plano
Plano, TX
2,135 Reviews
We are a family owned and operated dealership dedicated to serving the entire DFW Metroplex since 1940 in the communities of Dallas, Plano, Richardson, Frisco, Allen, McKinney, Carrolton, Lewisville, Ft. Worth, Irving and most of North Texas. If you are searching for a new Mercedes-Benz, or a used car, truck or SUV, researching financing options, or looking for a quick quote, Mercedes - Benz of Plano is ready to help. Just call or email us if you have questions regarding any of your vehicle needs including service, parts and body shop collision repair. We invite you to view our business hours and obtain driving instructions to the Mercedes - Benz of Plano dealership.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:00 AM - 8:00 PM
Tuesday 8:00 AM - 8:00 PM
Wednesday 8:00 AM - 8:00 PM
Thursday 8:00 AM - 8:00 PM
Friday 8:00 AM - 8:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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Showing 2,135 reviews
July 15, 2022
Dealership building was neat and clean. The service department opened on time and serviced my vehicle in a timely manner.My service advisor, Manny greeted me with a warm smile and took care The service department opened on time and serviced my vehicle in a timely manner.My service advisor, Manny greeted me with a warm smile and took care of my every need. Thank you so much, Manny and Mercedes Benz of Plano ! More
by Black Beauty
Employees Worked With
Manny Rodriguez
July 14, 2022
My advisor Aly Lalani is awesome. He went out his way even after hours to help me arrange roadside assistance and with my family electronic break issue. He went out his way even after hours to help me arrange roadside assistance and with my family electronic break issue. More
by tomfun
Employees Worked With
Aly Lalani
July 14, 2022
5+. Mike, Trevor, Kyle, Anna, Daniel, got me back on the road! Great teamwork, Thank you, Mercedes-Benz of Plano. Emergency repairs completed on short n Mike, Trevor, Kyle, Anna, Daniel, got me back on the road! Great teamwork, Thank you, Mercedes-Benz of Plano. Emergency repairs completed on short notice, quickly and professionally. More
by Steveforster
Employees Worked With
Mike, Anna, Trevor, Kyle, Daniel in service department
July 13, 2022
Dealership is a focused environment and every associate demonstrates a high level of professionalism with consistency. Made my time there very relaxing and pleasurable. demonstrates a high level of professionalism with consistency. Made my time there very relaxing and pleasurable. More
by hcabrock
Employees Worked With
Morgan
July 13, 2022
Thank you, Jay Henderson for your reliable and professional service and Service Staff at Mercedes Benz of Plano. professional service and Service Staff at Mercedes Benz of Plano. More
by RHEINSTEIGER
July 13, 2022
A reputable dealership all around. Connie in sales is a professional and is very helpful and knowledgeable. My service advisor was knowledgeable and got my service done in a timely Connie in sales is a professional and is very helpful and knowledgeable. My service advisor was knowledgeable and got my service done in a timely manner. Facility is well maintained and offers a great lounge area to hangout while you get serviced. More
by richardattah2010
July 12, 2022
Mercedes-Benz of Plano is a top-notch, classy dealership. Very impressed with their kindness and professionalism. The Service Department strives to provide the best experience for their customers. Very impressed with their kindness and professionalism. The Service Department strives to provide the best experience for their customers. More
by Eileen Weidman
Employees Worked With
Morgan and Steven Rand in Service
July 12, 2022
Excellent timely service provided even without any appointment, for a battery issue that was remediated by replacing the battery and the team also did some software upgrades at the same time. Thank y appointment, for a battery issue that was remediated by replacing the battery and the team also did some software upgrades at the same time. Thank you MB of Plano More
by Ngeoffrey
Employees Worked With
Elli Garcia
