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Mercedes-Benz of Plano
Plano, TX
2,135 Reviews
We are a family owned and operated dealership dedicated to serving the entire DFW Metroplex since 1940 in the communities of Dallas, Plano, Richardson, Frisco, Allen, McKinney, Carrolton, Lewisville, Ft. Worth, Irving and most of North Texas. If you are searching for a new Mercedes-Benz, or a used car, truck or SUV, researching financing options, or looking for a quick quote, Mercedes - Benz of Plano is ready to help. Just call or email us if you have questions regarding any of your vehicle needs including service, parts and body shop collision repair. We invite you to view our business hours and obtain driving instructions to the Mercedes - Benz of Plano dealership.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:00 AM - 8:00 PM
Tuesday 8:00 AM - 8:00 PM
Wednesday 8:00 AM - 8:00 PM
Thursday 8:00 AM - 8:00 PM
Friday 8:00 AM - 8:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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Showing 2,135 reviews
June 22, 2022
Very impressed with facility as well as staff especially Curtis Miles courtesy and personable professionalism Curtis Miles courtesy and personable professionalism More
by montyjames444
Employees Worked With
June 21, 2022
Trusted service department … Timely communication, honest, friendly, attention to details, with quality repair and maintenance on top. honest, friendly, attention to details, with quality repair and maintenance on top. More
by Raider22
June 20, 2022
I appreciate the ability your staff has to make every attempt accommodate things coming up last minute. The open communication is helpful in the process of getting things done! Eli was extremely personab attempt accommodate things coming up last minute. The open communication is helpful in the process of getting things done! Eli was extremely personable and developed a rapport which was approachable and of understanding. Thank you. More
by Just_Eris
Employees Worked With
Eli
June 18, 2022
I love Darren at Mercedes. I ordered a 2022 GLA and he had very good communication during the process. I ordered a 2022 GLA and he had very good communication during the process. More
by Gabby
Employees Worked With
June 15, 2022
Best service advisor I have been associated with. The employees are courteous and professional. They go the extra mile to make sure you are satisfied. The employees are courteous and professional. They go the extra mile to make sure you are satisfied. More
by Stsoule
Employees Worked With
Glenn Manther, Ben Mitchel
June 15, 2022
The customer service is excellent! ! My service adviser, Jay, keeps me informed on the repair of my vehicle and his professionalism is great!! ! My service adviser, Jay, keeps me informed on the repair of my vehicle and his professionalism is great!! More
by BC
Employees Worked With
Service Advisor, Jay Henderson
June 15, 2022
MB Plano has very professional and efficient staff, always supportive and knowledgeable. The desk staff are very respectful and friendly always supportive and knowledgeable. The desk staff are very respectful and friendly More
by Femi
June 15, 2022
Great customer service. I have been a repeat customer since 2003. Many of their employees have been here for years which in my opinion says a lot about the company. Came in I have been a repeat customer since 2003. Many of their employees have been here for years which in my opinion says a lot about the company. Came in for window tint on new vehicle and as always they educate you on their products. I did not feel like I was sold any extras they’re very straight forward (pros and cons). More
by carrie knabe
