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Mercedes-Benz of Plano - Service Center

Plano, TX

4.8
1,379 Reviews

1,379 Reviews of Mercedes-Benz of Plano - Service Center

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March 20, 2022

We appreciated the courtesy once we were able to make the appropriate connections. The job was well done and issues resolved. It was a matter of making the right connections. More

by rita3235
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dana Stewart
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 20, 2022 -

Mercedes-Benz of Plano responded

rita3235, thanks for the 5-stars! We're glad to hear our team was courteous and the job was done well! We're pleased you had a positive experience with us and we look forward to serving you again next time! Thanks again!

March 19, 2022

Glenn is really great! I am always in the loop about my vehicle thanks to his accessibility. I always get excellent service at MBZ Plano. More

by HH
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Glenn Manther
Mar 20, 2022 -

Mercedes-Benz of Plano responded

HH, thanks for the 5-stars! We're happy to hear Glenn keeps you in the loop and provides you with excellent service! We're pleased you had a positive experience with us and we look forward to serving you again next time! Take care!

March 18, 2022

Top notch service, especially Asif. Thank you for everything you do to ensure customer satisfaction. More

by Lisa Maloney
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Asif Mohideen
Mar 18, 2022 -

Mercedes-Benz of Plano responded

Lisa, thanks for the 5-stars! We're happy to hear Asif provided you with top notch service! We're pleased you had a positive experience with us and we look forward to serving you again next time! Thanks again!

March 18, 2022

As I have mentioned before, the Plano dealership is very knowledgeable and welcoming to new and existing customers! Whenever you arrive for service, the staff does not hesitate to help. Just like we have l More

by JHF2017
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Marc Henley
Mar 19, 2022 -

Mercedes-Benz of Plano responded

JHF2017, thanks for the 5-stars! We're happy to hear Marc Henley and Don Hubbard earned your loyalty! We're pleased you had a positive experience with us and we look forward to serving you again next time! Take care!

March 18, 2022

Eric is so helpful and courteous. .. such an asset to the company. We appreciate his help during a difficult time of the car owners sudden death More

by DeborahOutlaw
Friendliness
Recommend Dealer
Yes
Employees Worked With
Eric..service
Mar 19, 2022 -

Mercedes-Benz of Plano responded

DeborahOutlaw, thanks for the 5-stars! We're glad to hear Eric is helpful and courteous! We're pleased you had a positive experience with us and we look forward to serving you again next time! Best wishes!

March 18, 2022

Very professional service team. Nice work-while-waiting area as well. Would recommend this dealership to a friend needing service on a Mercedes More

by jlthom45
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Eli Garcia
Mar 19, 2022 -

Mercedes-Benz of Plano responded

jlthom45, thanks for the 5-stars! We're glad to hear our service team is professional and earned your recommendation! We're pleased you had a positive experience with us and we look forward to serving you again next time! Thanks again!

March 18, 2022

Thank you for asking. I speak with my mom every day. We have good and bad days but we take what we can get. Say hi to your wonderful husband. Looking forward to seeing you More

by bernewayn
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Taylor Wilson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jay Henderson
Mar 18, 2022 -

Mercedes-Benz of Plano responded

bernewayn, thanks for the 5-stars! We're pleased you had a positive experience with us and we look forward to serving you again next time! Best wishes!

March 17, 2022

Great customer service was render during my visit! ! Thanks for taking care of my need!! More

by D. Davis
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jorge
Mar 17, 2022 -

Mercedes-Benz of Plano responded

D. Davis, thanks for the 5-stars! We're happy to hear customer service was great and we took care of your needs! We're pleased you had a positive experience with us and we look forward to serving you again next time! Take care!

March 17, 2022

Aly is sooooo phenomenal. He's friendly, knowledgable, informative, and is just amazing. The service I today was absolutely amazing ,and my vehicle looks so great that I wasn' More

by CJÉ
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Aly Lalani
Mar 18, 2022 -

Mercedes-Benz of Plano responded

CJÉ, thanks for the 5-stars! We're happy to hear Aly is phenomenal and made certain that you were exceptionally pleased! We're pleased you had a positive experience with us and we look forward to serving you again next time! Take care!

March 17, 2022

Great experience! Walked with me through the journey of repairing my car. Would definitely recommend! More

by Fouad
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jeff
Mar 18, 2022 -

Mercedes-Benz of Plano responded

Fouad, thanks for the 5-stars! We're glad to hear our staff provided you with a great experience! We're pleased you had a positive experience with us and we look forward to serving you again next time! Take care!

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