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Mercedes-Benz of Pleasanton

Pleasanton, CA

Overview
Employees
Reviews
Vehicles
4.7
315 Reviews
Whether you are visiting us for the first time, searching for a new or pre-owned vehicle in the Amador Valley area, or looking to schedule an appointment with our auto service department, we hope to assist you every step of the way. Please contact us at any time so we can discuss your requirements in more detail, or visit us at 5885 Owens Drive in Pleasanton, CA.
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5885 Owens Dr

Pleasanton, CA

94588

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Showing 315 reviews

November 11, 2026

Lance has been my service representative for many years. He goes over and above for customer satisfaction. More

by baroneinc
Recommend Dealer
Yes
Employees Worked With
Lance Nunes
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Nov 12, 2026 -

Mercedes-Benz of Pleasanton responded

Your recognition of our service representative’s dedication over the years means a lot to us. We’re glad you feel well cared for when bringing in your Mercedes-Benz S-Class for service.

November 11, 2026

Got what i wanted. I was in and out. The process was easy and faster then the experience i had years ago when i purchased a car at another dealership. More

by Lucrecia
Recommend Dealer
Yes
Employees Worked With
Kym
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Nov 12, 2026 -

Mercedes-Benz of Pleasanton responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again.

November 11, 2026

Got what i wanted. I was in and out. The process was easy and faster then the experience i had years ago when i purchased a car at another dealership. More

by Lucrecia
Recommend Dealer
Yes
Employees Worked With
Kym
Print
Nov 12, 2026 -

Mercedes-Benz of Pleasanton responded

It's great to hear that we were able to help you. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Mercedes-Benz of Pleasanton!

November 11, 2026

Lawrence kept me updated throughout the process and followed through. Under promise and over delivered. More

by Stanke
Recommend Dealer
Yes
Employees Worked With
Lawrence
Print
Nov 11, 2026 -

Mercedes-Benz of Pleasanton responded

Knowing you felt informed throughout the service on your Mercedes-Benz GLC 350e is rewarding for our team. We're pleased our follow-through exceeded your expectations.

November 11, 2026

Courteous. Professional. Affable. Concern for satisfaction. Efficient. Excellent followup! Including a call after a little problem resolved to make sure car was More

by pamb8516
Recommend Dealer
Yes
Employees Worked With
Lawrence
Print
Nov 11, 2026 -

Mercedes-Benz of Pleasanton responded

Our team was happy to follow up after resolving the issue with your Mercedes-Benz GLC 300. Knowing you found our service welcoming, attentive, and well organized means a lot to us.

November 11, 2026

Carlos addressed my concerns, he was attentive and kept me updated My service was great including the loaner car More

by kelley3richardson
Recommend Dealer
Yes
Employees Worked With
Carlos
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Nov 11, 2026 -

Mercedes-Benz of Pleasanton responded

We're glad our team addressed your concerns and kept you informed throughout your Mercedes-Benz C-Class service. It's also good to hear the loaner car added to your positive experience.

November 11, 2026

Awesome Appreciate the great customer service I received at MB of Pleasanton and Fortune my service provider More

by lburns6
Recommend Dealer
Yes
Employees Worked With
Fortune
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Nov 11, 2026 -

Mercedes-Benz of Pleasanton responded

We're happy the service on your Mercedes-Benz GLC 300 left such a positive impression. Thank you for recognizing the care our service team provided.

November 11, 2026

Mercedes Benz of Pleasanton Service Department has always been professional and customer oriented. I’ve been a satisfied customer since 1998. More

by kalouris
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Venegas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Lance Nunes
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Nov 11, 2026 -

Mercedes-Benz of Pleasanton responded

Your continued support since 1998 means a great deal to our team. We're glad you're satisfied with the attentive care our service department provides for your Mercedes-Benz AMG GLE 53.

November 11, 2026

Kim (Sales), Marco (Service), Chris (Workshop) listen attentively and complete the requested actions diligently and promptly. More

by Satya Gupta
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kim, Marco, Chris
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Nov 11, 2026 -

Mercedes-Benz of Pleasanton responded

We're pleased our team listened closely to your requests and handled the service on your Mercedes-Benz CLE 450 with care and efficiency. Thank you for the five-star rating.

November 11, 2026

Courteous professional efficient and attention to detail. Facility is very pleasant. Definitely will return as a repeat customer More

by fsl888
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Shane
Print
Nov 11, 2026 -

Mercedes-Benz of Pleasanton responded

Knowing you found the service on your Mercedes-Benz CLA 250 attentive and well organized is rewarding for our team. We’re happy you enjoyed our facility, and we look forward to welcoming you back.

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