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Mercedes-Benz of Pleasanton
Pleasanton, CA
315 Reviews
Whether you are visiting us for the first time, searching for a new or pre-owned vehicle in the Amador Valley area, or looking to schedule an appointment with our auto service department, we hope to assist you every step of the way. Please contact us at any time so we can discuss your requirements in more detail, or visit us at 5885 Owens Drive in Pleasanton, CA.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 7:30 AM - 8:00 PM
Tuesday 7:30 AM - 8:00 PM
Wednesday 7:30 AM - 8:00 PM
Thursday 7:30 AM - 8:00 PM
Friday 7:30 AM - 8:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday 11:00 AM - 6:00 PM
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Latest Reviews
November 13, 2026
Check in process is too slow service advisors are
generally average customer experience can be made better
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by matt_soman
Verified Customer
Verified Customer
Employees Worked With
isaiah
November 13, 2026
Very professional, great communication, and accommodating
Great customer service all around from receptionist to service department
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by pbouaphet
Verified Customer
Verified Customer
Employees Worked With
Cassidy Meyers
She's fantastic!
November 13, 2026
My rating of this dealership is a 10 of 10 they checked
everything that was supposed to be checked even gave me a loaner car..
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by ecdawn
Verified Customer
Verified Customer
Employees Worked With
Isaiah Homa
Dealership Inventory (520 Vehicles)
