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Mercedes-Benz of Pleasanton

Pleasanton, CA

Overview
Employees
Reviews
Vehicles
4.7
315 Reviews
Whether you are visiting us for the first time, searching for a new or pre-owned vehicle in the Amador Valley area, or looking to schedule an appointment with our auto service department, we hope to assist you every step of the way. Please contact us at any time so we can discuss your requirements in more detail, or visit us at 5885 Owens Drive in Pleasanton, CA.
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5885 Owens Dr

Pleasanton, CA

94588

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Showing 315 reviews

September 26, 2026

Good service and very helpful I had a little trouble with my card and the manager helped with come up with a solution More

by aheavenly1
Recommend Dealer
Yes
Employees Worked With
Well
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Sep 30, 2026 -

Mercedes-Benz of Pleasanton responded

It's great to hear that we were able to help you. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Mercedes-Benz of Pleasanton!

September 26, 2026

The mobile mechanic service I just received for my car was outstanding. Adrian was very happy to help and made sure I understood what went wrong and how it was going to be handled. He drove my car to the More

by dora.english
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Venegas
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Sep 26, 2026 -

Mercedes-Benz of Pleasanton responded

Hearing that you found our mobile mechanic service outstanding means a lot to our service team. Mike is pleased we could bring your Mercedes-Benz C-Class to the dealership, explain each step clearly, and have it back with you that afternoon.

September 25, 2026

Very good and efficient and pleasant. Professional It was really nice and good and fine More

by pg_allen700
Recommend Dealer
Yes
Employees Worked With
Matt
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Sep 25, 2026 -

Mercedes-Benz of Pleasanton responded

Thanks for the five-star rating! We’re glad your GLK-Class service went smoothly and our team provided a professional, positive experience.

September 25, 2026

Very accommodating and respectful Very helpful with questions and tries to find a way to accommodate the clients needs More

by krazae
Recommend Dealer
Yes
Employees Worked With
Sho Tsai
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Sep 25, 2026 -

Mercedes-Benz of Pleasanton responded

We’re glad the service on your AMG G 63 was respectful and attentive, and that we could answer your questions while adapting to your needs. Knowing you found our team accommodating means a lot to us.

September 25, 2026

Good customer service, excellent knowledge of issue, steered me in the right direction. Friendly and professional More

by yvonne715
Recommend Dealer
Yes
Employees Worked With
Lance Nunez
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Sep 25, 2026 -

Mercedes-Benz of Pleasanton responded

We’re glad our service team’s expertise helped guide you through the service on your SL-Class and that the experience felt both welcoming and professional. Knowing you found our customer care and technical knowledge valuable means a lot to us.

September 25, 2026

Outstanding group of people. Everyone I interacted with was amazing. I'm very pleased. Highly recommend More

by MAJOR996
Recommend Dealer
Yes
Employees Worked With
Kym Chu
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Sep 25, 2026 -

Mercedes-Benz of Pleasanton responded

Knowing that every interaction felt exceptional means a lot to our service team. We’re pleased we could care for your Mercedes-Benz GLC 300, and we greatly appreciate your recommendation.

September 25, 2026

It was great. It was easy to get a service appointment and the customer service was great as well. More

by elleni07
Recommend Dealer
Yes
Employees Worked With
Fortune
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Sep 25, 2026 -

Mercedes-Benz of Pleasanton responded

Our service team enjoyed making it easy to schedule your Mercedes-Benz C-Class appointment and ensuring you felt well taken care of. Hearing that our customer care met your needs means a lot to us.

September 25, 2026

Lawrence is professional. The communication is great ?? The experience at the dealership is smooth including advising, shuttle and communication More

by xiaoma579
Recommend Dealer
Yes
Employees Worked With
Lawrence
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Sep 25, 2026 -

Mercedes-Benz of Pleasanton responded

We’re glad the service on your GLC 300 went smoothly, from advising to shuttle support. Knowing our communication and professionalism met your expectations means a lot to our service department.

September 25, 2026

Always a very convenient and smooth process at the Pleasanton dealership. Everyone is friendly, and great to work with. More

by violetrain
Recommend Dealer
Yes
Employees Worked With
Fortunato Barajas
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Sep 25, 2026 -

Mercedes-Benz of Pleasanton responded

Knowing that the process felt convenient and seamless means a lot to our service team. Your kind words about our team’s friendly, accommodating service on your CLE 300 are greatly appreciated.

July 20, 2026

I bought a Mercedes GLE 53 AMG from Walnut Creek and found the Walnut Creek service department to be absolutely terrible! I started taking my car to the Pleasanton location and I’m dealing with LANCE N More

by quintors
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Lance Nunes
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