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Mercedes-Benz of Pleasanton

Pleasanton, CA

Overview
Employees
Reviews
Vehicles
4.7
315 Reviews
Whether you are visiting us for the first time, searching for a new or pre-owned vehicle in the Amador Valley area, or looking to schedule an appointment with our auto service department, we hope to assist you every step of the way. Please contact us at any time so we can discuss your requirements in more detail, or visit us at 5885 Owens Drive in Pleasanton, CA.
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5885 Owens Dr

Pleasanton, CA

94588

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Showing 315 reviews

November 06, 2026

MB of pleasanton provides straightforward, hassle-free service, and Marco my service advisor is always very helpful. More

by fcf172
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Marco Regacho
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Nov 06, 2026 -

Mercedes-Benz of Pleasanton responded

We're pleased the service on your Mercedes-Benz CLA 250 felt simple and stress free, and that our service advisor consistently provided the support you needed.

November 06, 2026

He is very kind to service me by informing me about the items and prices I prefer and sending me the video of the process in the workshop. More

by jiangyi0512
Recommend Dealer
Yes
Employees Worked With
Carols
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Nov 06, 2026 -

Mercedes-Benz of Pleasanton responded

We're pleased you appreciated the information and workshop video during the service on your Mercedes-Benz GLC 300. Your recognition of our team’s thoughtful care means a lot to us.

November 06, 2026

The true test of good service is when something isn’t perfect, but all worked to make it right. Thank you Lawrence! More

by pamb8516
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lawrence
Print
Nov 06, 2026 -

Mercedes-Benz of Pleasanton responded

We're pleased our team could help put things right during the service on your Mercedes-Benz GLC 300. Thank you for recognizing everyone's efforts.

November 06, 2026

We had a very good experience at this dealership. Moustafa was very helpful. He showed us multiple vehicles and gave us the best deal. He is amazing to work with. More

by anis.kasmani
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Andy
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Nov 06, 2026 -

Mercedes-Benz of Pleasanton responded

We're glad our team was helpful as you explored multiple vehicles and that you enjoyed working with us. Enjoy your new Mercedes-Benz GLE 350!

November 05, 2026

Work was extremely efficient. fast and kept us on the loop all the way. We like the video part that kept us informed. More

by hmfoye1
Recommend Dealer
Yes
Employees Worked With
Lance
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Nov 06, 2026 -

Mercedes-Benz of Pleasanton responded

We're happy the video updates kept you informed throughout the service on your Mercedes-Benz C-Class. Your recognition of our team's prompt work means a lot to us.

November 05, 2026

Professional interactions with all involved. Dealership was very clean. Everyone we approached or saw smiled at us. More

by balawyr
Recommend Dealer
Yes
Employees Worked With
Kym Chu and Morgan Yeung.
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Nov 05, 2026 -

Mercedes-Benz of Pleasanton responded

We're pleased you found our team courteous and welcoming and our dealership well kept during service on your Mercedes-Benz CLA 350. Thank you for the five star rating.

November 05, 2026

Outstanding! Because of her, I will definitely purchase my next car there The BEST! OUTSTANDING More

by bonniewalker692
Recommend Dealer
Yes
Employees Worked With
Cassidy
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Nov 05, 2026 -

Mercedes-Benz of Pleasanton responded

Knowing our team made such a positive impression during your M Class service is rewarding. We appreciate your enthusiasm about returning to our dealership for your next purchase!

November 05, 2026

Excellent, cordially greeted Work was done as per my expectation Correct ?? ?? Correct ?? More

by mehandru
Recommend Dealer
Yes
Employees Worked With
Cassidy
Print
Nov 05, 2026 -

Mercedes-Benz of Pleasanton responded

Knowing the service on your Mercedes-Benz GLS 450 met your expectations means a lot to us. We're also pleased you felt warmly welcomed by our team.

November 05, 2026

I was in and out. knowing what I wanted was helpful. Kym chu was good, he greeted us at the door and helped us right away. More

by Lucrecia
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
kym chu
Print
Nov 06, 2026 -

Mercedes-Benz of Pleasanton responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit.

November 05, 2026

The Pleasanton dealership, service and sales, has been been easy to work with over the many years. More

by paul.rago
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Lance Nunes, Kym Chu
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Nov 05, 2026 -

Mercedes-Benz of Pleasanton responded

Over the years, we’re pleased our sales and service teams have made working with us feel straightforward. Thank you for choosing our team for your used S Class purchase.

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