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Mercedes-Benz of Pleasanton

Pleasanton, CA

Overview
Employees
Reviews
Vehicles
4.7
315 Reviews
Whether you are visiting us for the first time, searching for a new or pre-owned vehicle in the Amador Valley area, or looking to schedule an appointment with our auto service department, we hope to assist you every step of the way. Please contact us at any time so we can discuss your requirements in more detail, or visit us at 5885 Owens Drive in Pleasanton, CA.
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5885 Owens Dr

Pleasanton, CA

94588

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Showing 315 reviews

November 05, 2026

Very professional dealership from the ordering process, communication from start to finish and lastly, the delivery of the vehicle. Was also pleased in the value they gave me on my trade in. Jeff Lao gave More

by THOMAS.TAYLOR5
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Jeff Lao
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Nov 05, 2026 -

Mercedes-Benz of Pleasanton responded

Knowing you felt well supported from ordering through delivery means a great deal to our team. Congratulations on your new Mercedes-Benz CLE 450, and thank you for recognizing the attentive service you received throughout your purchase!

November 05, 2026

Patrick was amazing and he’s the reason I buy my cars from this dealership! More

by rcpatel3
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Patrick
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Nov 05, 2026 -

Mercedes-Benz of Pleasanton responded

We're delighted our sales associate has made such a positive impression and keeps you coming back. Congratulations on your new Mercedes-Benz GLE 450!

November 05, 2026

It was easy and smooth they make my visit pleasant They handled my repair in professional way More

by allathkanim
Recommend Dealer
Yes
Employees Worked With
Izaiha
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Nov 05, 2026 -

Mercedes-Benz of Pleasanton responded

We're pleased that your Mercedes-Benz GLA 250 repair was handled with care and that the visit felt effortless from start to finish.

November 04, 2026

Lawrence is easy to work with and only suggests service we need he doesn't oversell and has our best interest at heart. Has great communication and is very friendly. Great customer service. More

by debkidder01
Recommend Dealer
Yes
Employees Worked With
Lawrence
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Nov 05, 2026 -

Mercedes-Benz of Pleasanton responded

Your recognition of our team's thoughtful service recommendations means a great deal to us. We're glad the service on your Mercedes-Benz E-Class came with clear communication, a welcoming approach, and no pressure to add services you didn't need.

November 04, 2026

Overall it was excellent. This was my first time bringing in an electric vehicle. Only disappointment I had was that the vehicle was not charged up even a bit although it was More

by amitanju17
Recommend Dealer
Yes
Employees Worked With
Iziah Homa
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Nov 05, 2026 -

Mercedes-Benz of Pleasanton responded

We are so glad that we had the opportunity to work with you, and that our team could make this a top-notch experience. We look forward to continuing to serve you in the future!

November 04, 2026

Very efficient. Clear describing the deal and the quote. The passion of his working is cool. More

by joyshfm3548
Recommend Dealer
Yes
Employees Worked With
Moustafa El Desoky
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Nov 05, 2026 -

Mercedes-Benz of Pleasanton responded

We're glad our team kept the service on your Mercedes-Benz GLA 250 straightforward and easy to understand. Your recognition of our team member's enthusiasm means a lot to us.

November 04, 2026

Excellent They treat you like family Every one always speaks to you when he walks by. Family style dealership which is great, and you are part of the family More

by donnie.burke5618
Recommend Dealer
Yes
Employees Worked With
Lawrence
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Nov 05, 2026 -

Mercedes-Benz of Pleasanton responded

We're delighted you felt at home with our team while your Mercedes-Benz S-Class was in for service. Your kind words about everyone taking a moment to greet you mean a lot to us.

November 04, 2026

Top tier service and dealership. Completely exceeded my expectations. Great vibes great service and amazing people More

by SHAWNAD520
Recommend Dealer
Yes
Employees Worked With
Lawerence and Jorge
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Nov 04, 2026 -

Mercedes-Benz of Pleasanton responded

Knowing the service on your Mercedes-Benz GLE 450 surpassed your expectations means a lot to our team. We're also happy you enjoyed the atmosphere and the people at our dealership.

November 04, 2026

Exceptional service at a reasonable price Lance went beyond the call of duty to assist us. He would always return my call and answer questions More

by mitchellhambrick
Recommend Dealer
Yes
Employees Worked With
Lance
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Nov 05, 2026 -

Mercedes-Benz of Pleasanton responded

We are so glad that we had the opportunity to work with you, and that our team could make this a top-notch experience. We look forward to continuing to serve you in the future!

November 04, 2026

Always friendly, helpful, and super knowledgeable. All the folks I encounter at the dealership are very welcoming and friendly. More

by geokornpur
Recommend Dealer
Yes
Employees Worked With
Lance Nunes
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Nov 04, 2026 -

Mercedes-Benz of Pleasanton responded

It's rewarding to hear that our team consistently offers a warm welcome and useful guidance when you bring your Mercedes-Benz EQS 450 in for service.

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