Dealer Reviews
Cars for Sale
Write a Review
Dealer Log In
Back
Write a review

Mercedes-Benz of Pleasanton

Pleasanton, CA

Overview
Employees
Reviews
Vehicles
4.7
315 Reviews
Whether you are visiting us for the first time, searching for a new or pre-owned vehicle in the Amador Valley area, or looking to schedule an appointment with our auto service department, we hope to assist you every step of the way. Please contact us at any time so we can discuss your requirements in more detail, or visit us at 5885 Owens Drive in Pleasanton, CA.
Contact Dealership

5885 Owens Dr

Pleasanton, CA

94588

Directions

By Type

Showing 315 reviews

November 03, 2026

Quick and efficient drop off and pick up. Shane ensured I was well covered and also helped me get my key fixed. Who knew that Panasonic batteries make a difference. Thanks Shane! More

by Mike W.
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Shane Boyd.
Print
Nov 03, 2026 -

Mercedes-Benz of Pleasanton responded

We're glad drop off and pickup for your Mercedes-Benz CLS 450 went smoothly. Our service team was happy to help get your key fixed, too!

November 03, 2026

Prompt and comprehensive recommendations Facility is clean, service provided is consistently exceptional. Fortune really cares and it shows! More

by Christiegetuiza
Recommend Dealer
Yes
Employees Worked With
Advisor is Fortune
Print
Nov 03, 2026 -

Mercedes-Benz of Pleasanton responded

We're glad the recommendations for your Mercedes-Benz GLC 300 were timely and thorough. Your recognition of our team's genuine care and consistently high service standards means a lot to us.

November 03, 2026

Kym elevated our car shopping experience, he was kind, patient and friendly. Never once did I feel rushed about buying. He was pleaser to work with and treated my minor child with outmost respect and incl More

by karensanchez51
Recommend Dealer
Yes
Employees Worked With
Kym
Print
Nov 03, 2026 -

Mercedes-Benz of Pleasanton responded

Knowing you felt free to take your time means a lot to our team. We're also glad your child was treated with respect and included in the conversation during your Mercedes-Benz C-Class service visit.

November 03, 2026

I arrived for my appointment on time and after a short wait Cassidy explained what needed to be done. I agreed and she promised the work would be done that afternoon. I got a Lyft home. Cassidy texted me More

by garydecker
Recommend Dealer
Yes
Employees Worked With
Cassidy
Print
Nov 03, 2026 -

Mercedes-Benz of Pleasanton responded

Knowing you had a clear understanding of the recommended work and your options means a lot to our service team. We’re glad the service on your Mercedes-Benz C-Class was completed as promised and you received a text when it was ready.

November 02, 2026

Give Lance a raise! He's the reason I will now keep coming back. Great service. Above and beyond. Kept his word and made my business feel appreciated More

by MotoJB
Recommend Dealer
Yes
Employees Worked With
Lance Nunes
Print
Nov 03, 2026 -

Mercedes-Benz of Pleasanton responded

We’re glad our service team honored their word and made you feel valued during service on your Mercedes-Benz AMG GT. Knowing you plan to return is a meaningful compliment to our team.

November 02, 2026

Service was efficient timely communication was good and no post issues My service advisor really cared about what I wanted and my needs More

by ianrgrant
Recommend Dealer
Yes
Employees Worked With
Lawrence
Print
Nov 03, 2026 -

Mercedes-Benz of Pleasanton responded

Knowing your service advisor took your needs seriously means a lot to our team. We're pleased the service on your Mercedes-Benz GLS 450 went smoothly, with clear updates and no issues afterward.

November 02, 2026

She was able to final get my license plate attached properly & found a part for my visor after several times asking while my car was in for service. More

by chasesblinds
Recommend Dealer
Yes
Employees Worked With
Alicia
Print
Nov 02, 2026 -

Mercedes-Benz of Pleasanton responded

We're glad our service team properly attached the license plate on your Mercedes-Benz GLC 300 and found the visor part. Thank you for the five star rating and your patience with the repeated requests.

November 02, 2026

Responsive and easy to work with Good communication Willing to be flexible with the schedule regarding pick up More

by hiteshattri
Recommend Dealer
Yes
Employees Worked With
Joey Cimarra
Print
Nov 02, 2026 -

Mercedes-Benz of Pleasanton responded

Our service team was happy to offer flexibility with pickup for your Mercedes-Benz GLB 250. We're glad you found communication clear and our team quick to respond and easy to coordinate with.

November 02, 2026

Great team and great service advisor Lance in time great advise and maintained great relationship with Mercedez More

by Raju
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lance
Print
Nov 02, 2026 -

Mercedes-Benz of Pleasanton responded

Your kind words about our team and service advisor mean a lot to us. We're pleased you received timely service and helpful guidance for your Mercedes-Benz GLK-Class.

November 02, 2026

Lance is great to work with. He has been very helpful throughout the years we have worked with him. More

by Kayla Turnipseed
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lance
Print
Nov 02, 2026 -

Mercedes-Benz of Pleasanton responded

Knowing our team has been helpful throughout the years means a lot to us. Thank you for choosing us to care for your Mercedes-Benz AMG GLS 63.

1
...
5
6
7
...
32