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Mercedes-Benz of Pleasanton

Pleasanton, CA

Overview
Employees
Reviews
Vehicles
4.7
315 Reviews
Whether you are visiting us for the first time, searching for a new or pre-owned vehicle in the Amador Valley area, or looking to schedule an appointment with our auto service department, we hope to assist you every step of the way. Please contact us at any time so we can discuss your requirements in more detail, or visit us at 5885 Owens Drive in Pleasanton, CA.
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5885 Owens Dr

Pleasanton, CA

94588

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Showing 315 reviews

November 01, 2026

Hopefully our door handle wont give us trouble only then i can give a even better review but i really appreciate the manager calling in a specialist to look at the car handle More

by ssabharwal
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Venegas
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Nov 03, 2026 -

Mercedes-Benz of Pleasanton responded

We are so glad that we had the opportunity to work with you, and that our team could make this a top-notch experience. We look forward to continuing to serve you in the future!

October 31, 2026

Friendly, good attention I felt comfortable people very knowledgeable They attention it was good I'm very happy and I will recommend my friends the Mercedes-Benz dealership More

by pedrolk123
Recommend Dealer
Yes
Employees Worked With
Carlos
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Oct 31, 2026 -

Mercedes-Benz of Pleasanton responded

Knowing you felt at ease during service on your Mercedes-Benz Sprinter 1500 is rewarding for our team. We appreciate your recommendation to friends and your recognition of our team's expertise and attentive care.

October 31, 2026

Smooth and easy Can't think of twelve more words to say about Mercedes Benz Pleasanton More

by Dttmpeterb
Recommend Dealer
Yes
Employees Worked With
Fortune
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Oct 31, 2026 -

Mercedes-Benz of Pleasanton responded

We’re happy the service on your Metris felt effortless from start to finish. Thank you for the five stars!

October 30, 2026

Service needed complex issues to be resolved. Shane kept me updated. Shane did an excellent job More

by Prem0
Recommend Dealer
Yes
Employees Worked With
Shane Boyd
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Oct 30, 2026 -

Mercedes-Benz of Pleasanton responded

We’re pleased our team kept you informed throughout the service on your Mercedes-Benz GLE 450. Thank you for recognizing their work and for the five-star rating.

October 30, 2026

Cassidy was great to work with. She explained everything in detail regarding the service. Chris also went on a test drive with us and helped to identify the sound we were hearing, w More

by carolynmistry
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cassidy - Service Representative (5 stars)
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Oct 30, 2026 -

Mercedes-Benz of Pleasanton responded

Our service team was happy to help identify the sound in your Mercedes-Benz GLE 350 during the test drive. We're glad you appreciated the thorough service explanations and that the sound turned out not to be a major concern.

October 30, 2026

Izaiah is professional, personable and is a pleasure to work with. I appreciate his attention to detail. And kindness More

by msvbilotti
Recommend Dealer
Yes
Employees Worked With
Izaiah Homa
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Oct 30, 2026 -

Mercedes-Benz of Pleasanton responded

We're happy you appreciated our team's thoughtful care and attention to detail during the service on your Mercedes-Benz GLS 550. Thank you for your kind words.

October 29, 2026

He's the best, I go where he goes. I go where he goes He is the best at his job More

by saintholdings
Recommend Dealer
Yes
Employees Worked With
Lawrence
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Oct 29, 2026 -

Mercedes-Benz of Pleasanton responded

Your loyalty to our service team means a great deal to us. Thank you for trusting us with the service on your Sprinter 2500.

October 29, 2026

Excellent service, always kept me up to date Very responsive, detailed and understood everything I needed for my vehicle More

by TOMWONG
Recommend Dealer
Yes
Employees Worked With
Fortune
Print
Oct 29, 2026 -

Mercedes-Benz of Pleasanton responded

We’re pleased you felt informed throughout the service on your S Class and that our team responded promptly with careful attention to your vehicle’s needs.

October 29, 2026

I’ve always had a great experience with the dealership. They always take good care of me, provide excellent customer service, and make sure I’m satisfied every time I visit. I truly appreciate their care a More

by SOLIMANFELICIE
Recommend Dealer
Yes
Employees Worked With
Carlos and Jeff
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Oct 29, 2026 -

Mercedes-Benz of Pleasanton responded

Visit after visit, we're glad the service on your Mercedes-Benz CLA 250 has met your expectations. Thank you for recognizing our team's care and attention.

October 29, 2026

Sho was very pleasant to work with, and he took care of our purchasing needs, gave us what we wanted. Thank you so much More

by blancamontoya72
Recommend Dealer
Yes
Employees Worked With
Sho
Print
Oct 29, 2026 -

Mercedes-Benz of Pleasanton responded

We're happy our team was easy to work with and helped meet your needs for your Mercedes-Benz GLB 250. Thank you for the five-star rating!

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