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Mercedes-Benz of Pleasanton

Pleasanton, CA

Overview
Employees
Reviews
Vehicles
4.7
315 Reviews
Whether you are visiting us for the first time, searching for a new or pre-owned vehicle in the Amador Valley area, or looking to schedule an appointment with our auto service department, we hope to assist you every step of the way. Please contact us at any time so we can discuss your requirements in more detail, or visit us at 5885 Owens Drive in Pleasanton, CA.
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5885 Owens Dr

Pleasanton, CA

94588

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Showing 315 reviews

October 28, 2026

Mercedes Benz of Pleasanton by far is the best dealership I have visited. Very Professional! More

by aceveza70
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Syed and financing department
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Oct 29, 2026 -

Mercedes-Benz of Pleasanton responded

Your praise for our team means a great deal to us. We're pleased your service visit for your Mercedes-Benz AMG CLA 45 stood out among your dealership experiences.

October 28, 2026

He took care all my car issues and delivered the car until it fixed and provided the loaner card during this service which is very helpful More

by CHANDANDAS
Recommend Dealer
Yes
Employees Worked With
Izaiha Homa
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Oct 28, 2026 -

Mercedes-Benz of Pleasanton responded

We're glad the loaner made things easier while our service team resolved the issues with your Mercedes-Benz GLC 350e. Thank you for the five star rating!

October 28, 2026

I had an excellent experience working with Jesse at Mercedes-Benz of Pleasanton. He was professional, knowledgeable, and helpful throughout the entire car-buying process. He made everything smooth and More

by micahmccrory
Recommend Dealer
Yes
Employees Worked With
Jesse
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Oct 29, 2026 -

Mercedes-Benz of Pleasanton responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Mercedes-Benz of Pleasanton.

October 28, 2026

Easy to contact and schedule. Great communication during service I always go to Lance for service More

by vbelizario
Recommend Dealer
Yes
Employees Worked With
Lance
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Oct 28, 2026 -

Mercedes-Benz of Pleasanton responded

Knowing you find scheduling straightforward and feel well informed during service is rewarding for our team. Thank you for continuing to choose us for service on your Mercedes-Benz GLS 450.

October 28, 2026

Very friendly staff and efficient service, and coffee is so good Would definitely come back for future needs More

by eleanor_ch
Recommend Dealer
Yes
Employees Worked With
Cassidy
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Oct 28, 2026 -

Mercedes-Benz of Pleasanton responded

We're happy our team made you feel welcome and handled the service on your Mercedes-Benz GLE 450e efficiently. Knowing you’d choose us again means a lot to us.

October 28, 2026

Very quick in response! Very nice, understanding. Had couple lights come on with my new purchase but they get me in fast as they can! More

by Aki
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Izaiha Homes
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Oct 28, 2026 -

Mercedes-Benz of Pleasanton responded

Thanks for sharing about your experience with Mercedes-Benz of Pleasanton. We appreciate your business and hope to see you again soon!

October 27, 2026

Our sales representative Sho is very professional and friendly, he helped us to make a right decision More

by Nusqianbo
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Sho
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Oct 27, 2026 -

Mercedes-Benz of Pleasanton responded

We're pleased our sales associate’s welcoming, professional approach helped you choose your new Mercedes-Benz GLA 250 with confidence. Thank you for the five star rating!

October 27, 2026

Nice staff, easy and fast process. Made it very easy for me to fix and get my car fast as possible. More

by antbea916
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Venegas
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Oct 27, 2026 -

Mercedes-Benz of Pleasanton responded

We’re happy our team made the service on your Mercedes-Benz AMG GLC 63 hassle free and got you back on the road promptly. Thank you for your kind words about our staff.

October 27, 2026

The employees are kind and return calls within a timely manner. Price is always a sticker shock of fixing a car but they were good with not pressuring me to fix all the things. More

by whitneybrinton
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jorge
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Oct 28, 2026 -

Mercedes-Benz of Pleasanton responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Mercedes-Benz of Pleasanton.

October 27, 2026

Marco and team at MBZ of Pleasanton were very efficient at getting us in for a warning light that came up on our EQE EV. They ran the car thru a battery of tests to figure out what was wrong and got it do More

by MBZ EV Owner
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Marco our service advisor
Print
Oct 28, 2026 -

Mercedes-Benz of Pleasanton responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit.

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