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Mercedes-Benz of Portland
Portland, OR
2,613 Reviews
Mercedes-Benz of Portland is focused on providing customers with an honest and more straightforward buying and service experience. We believe in giving customers precise information so they can make confident decisions. Mercedes-Benz of Portland in downtown Portland, Oregon, joined the Lithia Motors family of dealerships in February 2011 after being acquired from Don Rasmussen Company. Mercedes-Benz of Portland, near the surrounding areas of Portland, Hillsboro, Beaverton, Tigard, Gresham, Wilsonville, Salem, Silverton, and Vancouver, features a wide selection of new Mercedes-Benz and pre-owned Mercedes-Benz cars, trucks, and SUVs. Our inventory includes new models such as the Mercedes-Benz C-Class, E-Class, S-Class, CL-Class, CLS-Class, GLK-Class, M-Class, GL-Class, G-Class, R-Class, SLK-Class, SL-Class & SLS-Class. Mercedes-Benz of Portland also has Mercedes-Benz Certified Pre-Owned cars and SUVs, vehicles that meet Mercedes-Benz demanding standards for quality and pass a meticulous certification process.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 7:00 PM
Saturday 9:00 AM - 7:00 PM
Sunday 10:00 AM - 6:00 PM
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 9:00 AM - 4:00 PM
Sunday Closed
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Showing 2,613 reviews
November 21, 2025
Have been to MB of Portland several times for service and they have always been courteous, efficient and have offered things that just make life easier (loaner cars, paid Uber rides, unexpected interior vacu they have always been courteous, efficient and have offered things that just make life easier (loaner cars, paid Uber rides, unexpected interior vacuum service etc). Honestly, I can’t imagine driving another brand of car just because the service I receive when I take my car in is so good! More
by AMYJKINON0
Verified CustomerEmployees Worked With
Rebecca Bray
November 21, 2025
Professional & efficient. All the staff were professional, courteous & efficient from start to finish . I was in & out in 1 hour . Very Happy . All the staff were professional, courteous & efficient from start to finish . I was in & out in 1 hour . Very Happy . More
by IanKillough
Employees Worked With
Wade
November 17, 2025
Upon arrival, I was advised of the time it would take to complete my service and asked if I wanted my car washed. Service was completed under the time advised and car wash was completed as well. It was a pl complete my service and asked if I wanted my car washed. Service was completed under the time advised and car wash was completed as well. It was a pleasure to work with Rebecca. More
by Dysonbutterfly
Employees Worked With
Rebecca was very pleasant to work with
November 15, 2025
Great people very friendly and helpful I had a great experience and received a great deal Brad was very professional Mia was super friendly. experience and received a great deal Brad was very professional Mia was super friendly. More
by THEGREATDRAGONHIROSHI
November 14, 2025
Takes a long time. First recent visit took 3 weeks, no loaner car. This visit took 2 weeks, no loaner car. The work is usually good, it's just very time consuming, cost First recent visit took 3 weeks, no loaner car. This visit took 2 weeks, no loaner car. The work is usually good, it's just very time consuming, costly and often without any loaner car to get around. More
by DERIKQUINN
November 06, 2025
Everyone, from Kevin on the floor to Brad on the financial end, was very professional, friendly, and kind. I really enjoyed the process of purchasing my new car. financial end, was very professional, friendly, and kind. I really enjoyed the process of purchasing my new car. More
by Daria Luz
November 03, 2025
Exemplary service. Timely, professional, courteous and Avery customer centric. I was, as ever, more than satisfied with the overall experience. Timely, professional, courteous and Avery customer centric. I was, as ever, more than satisfied with the overall experience. More
by PAUL@KERNEL-RESEARCH.COM
Employees Worked With
Madison
October 31, 2025
When I go to downtown to Mercedes Benz? I have the best experience.Everybody's super kind 5 I have the best experience.Everybody's super kind 5 More
by NOEMAIL_6059818
October 30, 2025
There is no comparison between this store and the dealership I went to on Scottsdale. (Mercedes Benz of Scottsdale.) The Scottsdale dealership is beautiful. Glossy granite, someone is right there dealership I went to on Scottsdale. (Mercedes Benz of Scottsdale.) The Scottsdale dealership is beautiful. Glossy granite, someone is right there to open my door. Not happening at this dealership. They list my appointment and the girl was not helpful. I won't be back. More
by debbiepeterson
Employees Worked With
Sorry, it was a girl, I don't remember her name. Service department.
