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Mercedes-Benz of Portland

Portland, OR

Overview
Employees
Reviews
Vehicles
4.2
2,549 Reviews
Mercedes-Benz of Portland is focused on providing customers with an honest and more straightforward buying and service experience. We believe in giving customers precise information so they can make confident decisions. Mercedes-Benz of Portland in downtown Portland, Oregon, joined the Lithia Motors family of dealerships in February 2011 after being acquired from Don Rasmussen Company. Mercedes-Benz of Portland, near the surrounding areas of Portland, Hillsboro, Beaverton, Tigard, Gresham, Wilsonville, Salem, Silverton, and Vancouver, features a wide selection of new Mercedes-Benz and pre-owned Mercedes-Benz cars, trucks, and SUVs. Our inventory includes new models such as the Mercedes-Benz C-Class, E-Class, S-Class, CL-Class, CLS-Class, GLK-Class, M-Class, GL-Class, G-Class, R-Class, SLK-Class, SL-Class & SLS-Class. Mercedes-Benz of Portland also has Mercedes-Benz Certified Pre-Owned cars and SUVs, vehicles that meet Mercedes-Benz demanding standards for quality and pass a meticulous certification process.
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1605 SW Naito Pkwy

Portland, OR

97201

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Showing 2,549 reviews

July 31, 2025

The service department was very accommodating with our recent issue. Jesus took care to address our concerns in a timely manner. More

by GUNARDS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jesus Soria
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jul 31, 2025 -

Mercedes-Benz of Portland responded

Hi Gunards, thank you for the positive review! We're happy to hear Jesus and our team were able to assist you promptly at Mercedes-Benz of Portland and get you back on the road with confidence. We truly appreciate your business and look forward to seeing you again!

July 25, 2025

She anticipated my needs. Problem solved. Was patient and informative. She is super knowledgeable about her product. If she doesn't know she will find out. I would say she is More

by JenniferPuentes.owner
Recommend Dealer
Yes
Employees Worked With
Rebecca. She anticipated my needs. Problem solved. Was patient and informative. I had a way better experience than my visit to the Wilsonville dealership.
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Jul 25, 2025 -

Mercedes-Benz of Portland responded

Hi Jennifer, this feedback made our day! We’re delighted to hear you’re in capable hands at Mercedes-Benz of Portland and that our team was able to be patient and informative from start to finish. It is great knowing we have one of the best! See you next time!

July 25, 2025

Very nice staff and waiting area. My oil change took a little longer than expected but in the end I was very pleased and totally understood the situation. THANK YOU! More

by MLB
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rodriguez Martinez
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Jul 28, 2025 -

Mercedes-Benz of Portland responded

Thank you for your feedback, patience and understanding! It is great to hear you had an overall wonderful experience here at Mercedes-Benz of Portland and we appreciate your support. We hope to see you again. Safe travels!

July 20, 2025

Everyone from sales to finance to service have been exceptional! John from sales has done a great job working with me to resolve a small issue with the digital key More

by FAUBIONASSOCIATES
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mylee Burns
5.0
This rating includes all reviews, with more weight given to recent reviews.
Richard Fox
5.0
This rating includes all reviews, with more weight given to recent reviews.
John Frentsos
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jul 21, 2025 -

Mercedes-Benz of Portland responded

We are thrilled to earn your review of our team! It is great to hear that our team was nothing but exceptional at Mercedes-Benz of Portland and that John could play a big role in that in resolving issues. We look forward to seeing you again soon!

July 20, 2025

John and Mylee provided great customer service and experience throughout the process. They were very helpful. Thank you John and Mylee! More

by XDAS
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Mylee Burns
5.0
This rating includes all reviews, with more weight given to recent reviews.
John Frentsos
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jul 22, 2025 -

Mercedes-Benz of Portland responded

Thank you for sharing your feedback with us! We are so happy you had a wonderful experience with us at Mercedes-Benz of Portland and that John and Mylee played such a big part in this. We look forward to seeing you again in the future!

July 20, 2025

Madison was awesome in assisting with the purchase! Great customer service, will be back in the future! More

by Sonny Mann
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Madison
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Jul 22, 2025 -

Mercedes-Benz of Portland responded

Hi Sonny, thank you for sharing your fantastic feedback about Madison and the team! It is always great to hear of the wonderful experiences our customers have and yours is no different. We appreciate your business, and we hope to work with you again at Mercedes-Benz of Portland!

July 17, 2025

The entire process at Mercedes of Portland was a great experience. No high pressure sales or financing issues and the entire staff were extremely helpful and accommodating in helping me choose the perfec More

by Caljr1964
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Mylee Burns
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jonte Brown
5.0
This rating includes all reviews, with more weight given to recent reviews.
Megan Vannelli
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jul 18, 2025 -

Mercedes-Benz of Portland responded

We love to hear that our team gave you a great experience from start to finish! Thank you for choosing Mercedes-Benz of Portland and for sharing your feedback. We hope you're loving your new vehicle!

July 16, 2025

Buying a new vehicle can be an exhausting experience. However, this experience was like a breath of fresh air. More

by CHRISTLE.S.WARREN
Recommend Dealer
Yes
Employees Worked With
Jonte Brown
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jonte Brown
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Jul 18, 2025 -

Mercedes-Benz of Portland responded

Thank you for choosing Mercedes-Benz of Portland and for your great review! We're happy to hear our team could provide a refreshing car-buying experience. Enjoy your miles ahead!

July 15, 2025

great customer service. quick and thorough communication and i always felt like i knew timelines and what to expect. More

by larissamarie731
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bella
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Jul 16, 2025 -

Mercedes-Benz of Portland responded

Hi Larissa, thank you so much for the 5-star review! It is always great to hear what an amazing experience you had here at Mercedes-Benz of Portland and highlighting the quick and thorough work that our team does. We look forward to seeing you in the future!

July 15, 2025

Really appreciate the prompt and complete service. I always get good advice on which services need done now and what can wait for a future visit. Special thank you to Andy for my sparkling, clean car! More

by JDRAPERFAMILY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Andy Acevedo
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jul 16, 2025 -

Mercedes-Benz of Portland responded

Hi there, thank you for the feedback and highlighting Andy's great work! We are always happy to hear of a wonderful experience here at Mercedes-Benz of Portland and that your time was efficient and prompt. We look forward to seeing you again in the future!

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