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Mercedes-Benz of Portland

Portland, OR

Overview
Employees
Reviews
Vehicles
4.2
2,662 Reviews
Mercedes-Benz of Portland is focused on providing customers with an honest and more straightforward buying and service experience. We believe in giving customers precise information so they can make confident decisions. Mercedes-Benz of Portland in downtown Portland, Oregon, joined the Lithia Motors family of dealerships in February 2011 after being acquired from Don Rasmussen Company. Mercedes-Benz of Portland, near the surrounding areas of Portland, Hillsboro, Beaverton, Tigard, Gresham, Wilsonville, Salem, Silverton, and Vancouver, features a wide selection of new Mercedes-Benz and pre-owned Mercedes-Benz cars, trucks, and SUVs. Our inventory includes new models such as the Mercedes-Benz C-Class, E-Class, S-Class, CL-Class, CLS-Class, GLK-Class, M-Class, GL-Class, G-Class, R-Class, SLK-Class, SL-Class & SLS-Class. Mercedes-Benz of Portland also has Mercedes-Benz Certified Pre-Owned cars and SUVs, vehicles that meet Mercedes-Benz demanding standards for quality and pass a meticulous certification process.
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1605 SW Naito Pkwy

Portland, OR

97201

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Showing 2,662 reviews

February 02, 2026

Great Great service, and treatment Quit asking for more. The treatment was outstanding I don't like this questioning. Too bossy More

by Cindy Ludwig
Recommend Dealer
Yes
Employees Worked With
Eric in service
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January 31, 2026

The dealership charged five hours a total of $1250 for a 15 minute job that included at the most a $10 part More

by ayj348
Recommend Dealer
No
Employees Worked With
Jesus Soria
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jesus Soria
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January 29, 2026

Service team is amazing and very transparent with the required service that are needed. I have particularly appreciated the pictures, videos, and post service report. More

by TONY.KOPKI
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jesus Soria
5.0
This rating includes all reviews, with more weight given to recent reviews.
Andrew Clark
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jan 30, 2026 -

Mercedes-Benz of Portland responded

Hi Tony, it's great to hear that you appreciated all of those visuals and insights from our service team! We truly value your feedback, and we look forward to your next experience at Mercedes-Benz of Portland. Safe travels!

January 28, 2026

Great experience, great customer service, they always make me feel like I'm walking out with a brand new car after a service. More

by PASSIONMOMMI
Recommend Dealer
Yes
Employees Worked With
Rebecca
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Jan 29, 2026 -

Mercedes-Benz of Portland responded

Thank you for sharing your glowing review of the Mercedes-Benz of Portland team! It is great to hear that you had a great experience with your whole visit and our customer care. We look forward to seeing you next time!

January 26, 2026

Efficient with good communication and very grateful to be able to have a loaner car for the extended time for service More

by Patiencefontaine
Recommend Dealer
Yes
Employees Worked With
Madison
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Jan 26, 2026 -

Mercedes-Benz of Portland responded

We're pleased to hear our team was communicative and efficient! Thank you for choosing Mercedes-Benz of Portland, we hope to welcome you back in the future. Enjoy the drive!

January 25, 2026

Got sold unnecessary service as necessary and simple service was way too expensive $1000 oil change is ridiculous More

by abbasovrustam
Recommend Dealer
No
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Jan 27, 2026 -

Mercedes-Benz of Portland responded

Thank you for taking the time to leave a review; however, it is unfortunate to hear of your visit and if any of our service recommendations were unclear. When you have a moment, please reach out to me directly, and I would like to learn more about what transpired and how I can better assist you moving forward. Thank you. Eric T. - Service Manager - erictrueblood@lithia.com

January 22, 2026

Great service. Friendly people. Great value. Purchasing a used Mercedes was the best decision I ever made when it comes to cars. I’m not a name brand person. I look More

by JenniferPuentes.owner
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael Coogan 6 stars!! Rebecca Brey
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Jan 23, 2026 -

Mercedes-Benz of Portland responded

Hi Jennifer, thank you for sharing your experience with the team at Mercedes-Benz of Portland and congratulations on your new ride! It is great to hear that you expeirenced no less that our best and got back on the road in something you love. We appreciate your business and hope to see you again down the road!

January 21, 2026

Did great job in listening to my issues about recent service and resolved complaint. Able to get vehicle repaired same day which was appreciated. More

by DANWRIGHT0
Recommend Dealer
Yes
Employees Worked With
Jesus Soria
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jesus Soria
Report | Print
Jan 22, 2026 -

Mercedes-Benz of Portland responded

Thank you for sharing your experience with our team! We’re glad we could help with the repair of your vehicle. Please reach out to us if you need anything else down the road at Mercedes-Benz of Portland. Safe travels!

January 19, 2026

Outstanding Service by Andy and Team. ...my car is a 2024 SL 500 in perfect condition, and I expect to always keep it that way thanks to all of you! More

by NANCYAMURPHY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Andy Acevedo
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jan 20, 2026 -

Mercedes-Benz of Portland responded

Nancy, we are so happy to receive your five-star review! Thank you for choosing Mercedes-Benz of Portland and for giving a shoutout to Andy and the rest of our team! We wish you many safe and smooth miles ahead in your 2024 Mercedes SL 500!

January 18, 2026

Bella always quick response and very friendly Will refer friends and family to Bella Keep up the good work Bella. More

by supreesmith
Recommend Dealer
Yes
Employees Worked With
Bella
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Jan 19, 2026 -

Mercedes-Benz of Portland responded

Thank you for your feedback! We're pleased to know Bella made your experience a positive one. We look forward to serving you again at Mercedes-Benz of Portland!

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