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Mercedes-Benz of Portland
Portland, OR
2,514 Reviews
Mercedes-Benz of Portland is focused on providing customers with an honest and more straightforward buying and service experience. We believe in giving customers precise information so they can make confident decisions. Mercedes-Benz of Portland in downtown Portland, Oregon, joined the Lithia Motors family of dealerships in February 2011 after being acquired from Don Rasmussen Company. Mercedes-Benz of Portland, near the surrounding areas of Portland, Hillsboro, Beaverton, Tigard, Gresham, Wilsonville, Salem, Silverton, and Vancouver, features a wide selection of new Mercedes-Benz and pre-owned Mercedes-Benz cars, trucks, and SUVs. Our inventory includes new models such as the Mercedes-Benz C-Class, E-Class, S-Class, CL-Class, CLS-Class, GLK-Class, M-Class, GL-Class, G-Class, R-Class, SLK-Class, SL-Class & SLS-Class. Mercedes-Benz of Portland also has Mercedes-Benz Certified Pre-Owned cars and SUVs, vehicles that meet Mercedes-Benz demanding standards for quality and pass a meticulous certification process.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 7:00 PM
Saturday 9:00 AM - 7:00 PM
Sunday 10:00 AM - 6:00 PM
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 9:00 AM - 4:00 PM
Sunday Closed
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Showing 2,515 reviews
May 31, 2025
The overall experience was very good. Nice people. Worked hard to get me taken care of. I would have given a 5 for my overall experience but I was a little disappointed with the after car Nice people. Worked hard to get me taken care of. I would have given a 5 for my overall experience but I was a little disappointed with the after care of my purchase. When there were some things found damaged with the car. More
by gaffleyland
Verified CustomerEmployees Worked With
Michael, Jonte, Mo
May 30, 2025
I never had a problem with service this is 3rd Mercedes I think my only issue would selling service not needed think my only issue would selling service not needed More
by FRANK.LESICK
Employees Worked With
May 27, 2025
Great experience working with Mercedes-Benz of Portland. Quite possibly the smoothest purchase experience I have ever had. John was very communicative and extremely knowledgeable about the vehicle. From the Quite possibly the smoothest purchase experience I have ever had. John was very communicative and extremely knowledgeable about the vehicle. From the moment I submitted an inquiry via the website, to driving off the lot with my new car, everything was superb. I would definitely recommend Mercedes-Benz of Portland More
by KKAYSNER
Employees Worked With
May 26, 2025
My service agent Rebecca was so welcoming and kind, answered all my questions, and took care of me promptly. Thank you ! answered all my questions, and took care of me promptly. Thank you ! More
by JASMINECALHOUN
Employees Worked With
Other Employees :
Rebecca was my service agent but Mo is also very kind
May 24, 2025
Great experience, helpful friendly personal , pleasant atmosphere, good selection and excellent pricing very complete range of services and quality, service department looks awesome. atmosphere, good selection and excellent pricing very complete range of services and quality, service department looks awesome. More
by CHARLESSTOUT0656
Employees Worked With
Other Employees :
Amanda monroe
May 21, 2025
Barbara is the worst. Very uninterested in customer and no follow up. I asked her a question and she shrugged her shoulders and just walked away. Very uninterested in customer and no follow up. I asked her a question and she shrugged her shoulders and just walked away. More
by DNG2
May 17, 2025
John and Nick were extremely nice to deal with. They were not at all pushy. We took some time with our decision and finally made an offer on a new GLC300. They were very fair and we decided on a They were not at all pushy. We took some time with our decision and finally made an offer on a new GLC300. They were very fair and we decided on an agreed price without feeling pressured or uncomfortable. John spent a long time showing me the features of my new car. He asked me to call or stop by anytime if I had questions about the car which I really appreciated. We had a very bad experience with Wilsonville as they were blatantly dishonest. If you are interested in a Mercedes, I would highly recommend you choose Mercedes of Portland! More
by Julie
Employees Worked With
May 15, 2025
Very easy to work with. John is very knowledgeable and was immensely helpful in familiarizing us with all the bells and whistles. Mylee is great. She has all of our paperwor John is very knowledgeable and was immensely helpful in familiarizing us with all the bells and whistles. Mylee is great. She has all of our paperwork ready and helped us quickly go through with the purchase. Overall, a great experience. More
by BRIAN@DRETKELAW.COM
May 15, 2025
Dropped my car off to be inspected for a noise that was coming from under the hood well the problem was never fixed but ended up paying $2100 dollars for services that was recommended. coming from under the hood well the problem was never fixed but ended up paying $2100 dollars for services that was recommended. More
by balsa84fabric
Employees Worked With
