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Mercedes-Benz of Portland

Portland, OR

4.2
2,593 Reviews
Mercedes-Benz of Portland is focused on providing customers with an honest and more straightforward buying and service experience. We believe in giving customers precise information so they can make confident decisions. Mercedes-Benz of Portland in downtown Portland, Oregon, joined the Lithia Motors family of dealerships in February 2011 after being acquired from Don Rasmussen Company. Mercedes-Benz of Portland, near the surrounding areas of Portland, Hillsboro, Beaverton, Tigard, Gresham, Wilsonville, Salem, Silverton, and Vancouver, features a wide selection of new Mercedes-Benz and pre-owned Mercedes-Benz cars, trucks, and SUVs. Our inventory includes new models such as the Mercedes-Benz C-Class, E-Class, S-Class, CL-Class, CLS-Class, GLK-Class, M-Class, GL-Class, G-Class, R-Class, SLK-Class, SL-Class & SLS-Class. Mercedes-Benz of Portland also has Mercedes-Benz Certified Pre-Owned cars and SUVs, vehicles that meet Mercedes-Benz demanding standards for quality and pass a meticulous certification process.
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1605 SW Naito Pkwy

Portland, OR

97201

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Showing 2,593 reviews

October 08, 2025

John made our car buying experience the best we’ve ever had. We would recommend him to anyone wanting to by a Mercedes. More

by LORRIEGARRISON
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
John Frentsos
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 08, 2025 -

Mercedes-Benz of Portland responded

Lorrie, thank you for sharing your feedback about John! It is always wonderful to hear an experience like yours. We appreciate your recommendation greatly and hopefully we'll see you again at Mercedes-Benz of Portland. Enjoy your new car!

October 08, 2025

They were friendly and attentive. Work was great and timely. Would use this dealership again if I were in the Portland area and needed service on my GLB. More

by Susan
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jesus Soria
5.0
This rating includes all reviews, with more weight given to recent reviews.
October 07, 2025

They were very professional,there was no loner car ,so I had to stay at the dealership and then walk somewhere for lunch More

by michelle@woodlandcarecenter.com
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Not sure of her name, servicewriter
Oct 07, 2025 -

Mercedes-Benz of Portland responded

Thank you for the review and feedback, Michelle. We apologize for not having a loaner available and will see what we can do to prevent this inconvenience moving forward. We appreciate your business and hope to see you again at Mercedes-Benz of Portland! Safe travels!

October 07, 2025

They gave me 30 k for my trade and now selling the car for 42k. Way to screw over the customer More

by jim
Recommend Dealer
No
Oct 08, 2025 -

Mercedes-Benz of Portland responded

Jim, thank you for taking the time to leave a review. I understand your concern here, though trade-in values and resale prices can vary based on market demand, reconditioning costs, and other factors. We strive to offer fair and competitive pricing and be transparent through all processes. I would be happy to discuss this further with you when you have a moment, so feel free to reach out to me directly anytime. Thank you. Daniel Morisato - General Sales Manager - danielmorisato@lithia.com

October 07, 2025

Madison helped me with my service needs and she did a wonderful job. Your service department got the service done on time. Madison set me up with Lyft both ways which made it much easier for me to use y More

by Dean
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Madison in Service
Oct 08, 2025 -

Mercedes-Benz of Portland responded

Dean, thank you for choosing Mercedes-Benz of Portland and for sharing your glowing feedback about Madison and our service team! It is great we could get your service done in no time and that Lyft was provided during your wait. We look forward to assisting you down the road!

October 05, 2025

I like this dealership. They just do good jobs for repairs and car maintenance. I feel I can count on the people in here. More

by JIAWU030961
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jose Araujo Suarez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aaron Avanzado
5.0
This rating includes all reviews, with more weight given to recent reviews.
Zachery Lee
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jesus Soria
5.0
This rating includes all reviews, with more weight given to recent reviews.
Juan Soria
5.0
This rating includes all reviews, with more weight given to recent reviews.
Hans Gartner
5.0
This rating includes all reviews, with more weight given to recent reviews.
Andy Acevedo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Maurice "Mo" McQueen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bryan Perez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Manuel Soria
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 06, 2025 -

Mercedes-Benz of Portland responded

Thank you for the 5-star review! We appreciate your kind words and trust in Mercedes-Benz of Portland and are happy that you experienced our excellent repairs and car maintenance. Thank you for choosing us for your maintenance and repair needs! Safe travels!

October 05, 2025

Fast service and willing to accommodate last minute emergency repairs. Courteous and helpful staff, convenient location. More

by DONSMITH2269
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Andy Acevedo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 06, 2025 -

Mercedes-Benz of Portland responded

It's fantastic to hear that our team was able to assist you with last-minute repairs and made the process seamless. We look forward to seeing you again at Mercedes-Benz of Portland! Safe travels!

October 04, 2025

It was great to work with Azoz. He is knowledgeable, listened to my needs, and recommended a great car. I give Azoz five stars! It was a very long wait to complete the lease paperwo More

by BTPASHLEY
Recommend Dealer
Yes
Employees Worked With
Azoz
Oct 06, 2025 -

Mercedes-Benz of Portland responded

Thank you for sharing your five-star review of Azoz! It is great to here that his knowledge and customer service elevated the experience overall. We also appreciate your feedback about the paperwork and will use it to improve for next time. Thanks for choosing Mercedes-Benz of Portland, enjoy your new car!

October 03, 2025

The most friendly dealership. We used to take our car to bend when we needed service since we visit there often but had a bad experience there. Portland Mercedes has been no less More

by Betsyolive
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Andy Acevedo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 06, 2025 -

Mercedes-Benz of Portland responded

Betsy, thank you for choosing Mercedes-Benz of Portland and sharing your glowing review! It is great to hear you were greeted with our friendly and professional team. We appreciate your support and look forward to seeing you next time! Safe travels!

October 01, 2025

I am not happy with the service on the wheel changes. The old wheel (done by Mercedes too) had uneven usage (with low miles) and they just change them with not balance of the steering to avoid the same p More

by Francisco
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Megan Vannelli
2.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Not sure about the girl who attend me, but message came from mechanic
Oct 03, 2025 -

Mercedes-Benz of Portland responded

Francisco, thank you for taking the time to leave a review. I'm truly sorry that our wheel change services have left something to be desired. We want all of our customers to be able to drive with confidence, so this is unfortunate feedback to receive. I would like the chance to better address these concerns and take care of the issue, so please reach out to me when you have a moment. Thank you. Eric Trueblood - Service Manager - 503-228-8351

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