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Mercedes-Benz of Portland
Portland, OR
2,641 Reviews
Mercedes-Benz of Portland is focused on providing customers with an honest and more straightforward buying and service experience. We believe in giving customers precise information so they can make confident decisions. Mercedes-Benz of Portland in downtown Portland, Oregon, joined the Lithia Motors family of dealerships in February 2011 after being acquired from Don Rasmussen Company. Mercedes-Benz of Portland, near the surrounding areas of Portland, Hillsboro, Beaverton, Tigard, Gresham, Wilsonville, Salem, Silverton, and Vancouver, features a wide selection of new Mercedes-Benz and pre-owned Mercedes-Benz cars, trucks, and SUVs. Our inventory includes new models such as the Mercedes-Benz C-Class, E-Class, S-Class, CL-Class, CLS-Class, GLK-Class, M-Class, GL-Class, G-Class, R-Class, SLK-Class, SL-Class & SLS-Class. Mercedes-Benz of Portland also has Mercedes-Benz Certified Pre-Owned cars and SUVs, vehicles that meet Mercedes-Benz demanding standards for quality and pass a meticulous certification process.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 7:00 PM
Saturday 9:00 AM - 7:00 PM
Sunday 10:00 AM - 6:00 PM
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 9:00 AM - 4:00 PM
Sunday Closed
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Showing 2,641 reviews
December 29, 2025
Eric, Director of Service is the very best at his job! He provided excellent customer service and response to my shattered moonroof in my SUV. Eric answered my call to the sense department, told me to c He provided excellent customer service and response to my shattered moonroof in my SUV. Eric answered my call to the sense department, told me to come right away and he would take care of my car. Eric went beyond the norms of customer service and should be celebrated for his efforts on behalf of MB. He should lead and manage others on customer service. He is the best of the best and I will continue to be loyal to MB PDX because of Eric. More
by HCHRISTI71
Verified CustomerEmployees Worked With
December 29, 2025
Everything was good. My tech did a great video which was really nice Car was taken in on time. Did take a little long to get car back. Expected in an hour or so but took My tech did a great video which was really nice Car was taken in on time. Did take a little long to get car back. Expected in an hour or so but took just over 3 hours. More
by JPC
Employees Worked With
Lheiana
December 28, 2025
While Andy was great, the technician failed to check basic causes of problem. While Andy was great, the technician failed to check basic causes of problem. Technician failed to check the battery which w basic causes of problem. While Andy was great, the technician failed to check basic causes of problem. Technician failed to check the battery which was the real root cause of problem. Failed to check EGR before costing me a lot for replacement of fuel pumps. More
by rmbaba
Employees Worked With
Andy was advisor don't know the tech
December 27, 2025
MB Portland was great to work with on our lease. Ian was tremendous - helpful, courteous, worked with and for us. Ian was tremendous - helpful, courteous, worked with and for us. More
by JK
Employees Worked With
Other Employees :
Ian Killough
December 25, 2025
Great staff. Very helpful and friendly. There is a 100% improvement from two years ago. Very helpful and friendly. There is a 100% improvement from two years ago. More
by NONE28
Employees Worked With
December 22, 2025
Permaplate is a scam. I asked for the security tracker to be removed from the vehicle and no follow up from dealership. I asked for the security tracker to be removed from the vehicle and no follow up from dealership. More
by Permaplate
December 19, 2025
Exceptional service. I was having issues with my car's battery and called the Saturday after thanksgiving and you got me in and taken care of that day. I was having issues with my car's battery and called the Saturday after thanksgiving and you got me in and taken care of that day. More
by KATHRYN5
