Dealer Reviews
Cars for Sale
Write a Review
Dealer Log In
Back

Mercedes-Benz of Portland

Portland, OR

Overview
Reviews
4.2
2,714 Reviews
Call Dealership (971) 340-4573
View Awards

1605 SW Naito Pkwy

Portland, OR

97201

Directions

By Type

Showing 2,714 reviews

April 30, 2026

They didn't want to fix my problem they wanted to sell me $4000 worth of new parts and service. The tech told me that was the option I had to choose. They charged me $251 dollars to tell me what they and I k More

by Penthilus
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Eric Trueblood
Report | Print
May 04, 2026 -

Mercedes-Benz of Portland responded

Hello, Thank you for sharing your experience. We understand how important clarity and confidence in service recommendations are, and your comments have been noted. I invite you to reach out to me directly at erictrueblood@lithia.com so we can review this further. Eric Trueblood Service Manager

April 29, 2026

Very Knowledgeable and understandable people, make me feel at home great costumer service and they pay attention to details More

by Connie m
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Laurel Kessler
Report | Print
May 01, 2026 -

Mercedes-Benz of Portland responded

Connie, reading your review made our day! We’re so happy to hear our team at Mercedes-Benz of Portland made you feel at home. We hope to see you again down the road!

April 29, 2026

After oil change small fresh oil dripping and this shows me the the drainage cab didn’t secured More

by ASFAHABERIEA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Not in the list
Report | Print
May 01, 2026 -

Mercedes-Benz of Portland responded

Hello, Thank you for bringing this to our attention. We take concerns regarding service work very seriously, and your feedback has been noted and reviewed. Please contact me directly at erictrueblood@lithia.com so we can discuss this further. Eric Trueblood Service Manager

April 22, 2026

John helped me order the car exactly as I wanted it. He was helpful throughout the process. More

by mercedes9
Recommend Dealer
Yes
Employees Worked With
John
Report | Print
Apr 23, 2026 -

Mercedes-Benz of Portland responded

We'll be sure he sees your praise! Thanks for choosing Mercedes-Benz of Portland for your automotive needs. Until next time, safe travels!

April 20, 2026

Very professional and very knowledgeable! The service, the team and the work was excellent The issues was resolved efficiently. More

by Cristinabertea
Recommend Dealer
Yes
Employees Worked With
You mean the service advisor? Her name is Madison Brouwer
Report | Print
Apr 21, 2026 -

Mercedes-Benz of Portland responded

Thank you for your review of Mercedes-Benz of Portland! We're glad to hear our team was professional, knowledgeable, and efficient. We look forward to serving you again! See you then.

April 16, 2026

John listened to what I wanted and helped me order the car. He has been helpful throughout the order process and after the sale too. More

by mercedes9
Recommend Dealer
Yes
Employees Worked With
Mylee Burns, Mylee Burns
Report | Print
Apr 17, 2026 -

Mercedes-Benz of Portland responded

It's great to hear John provided such attentive and supportive service! Thank you for choosing Mercedes-Benz of Portland. Your feedback is greatly appreciated, and we look forward to serving you again with any future needs. Safe travels ahead!

April 16, 2026

They have a great customer service team and communication is very easy with them. They make sure all their work is done correctly. More

by BEHJATSEDIGHI
Recommend Dealer
Yes
Employees Worked With
Madison
Report | Print
Apr 17, 2026 -

Mercedes-Benz of Portland responded

Thank you for sharing your awesome feedback about our team! We are happy to hear that you are satisfied with our service. We look forward to seeing you again here at Mercedes-Benz of Portland!

April 15, 2026

Very clean and well-organized. It’s nice to wait there due their fair amount of amenities. More

by AHAMSTREET
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Madison Brouwer
Report | Print
Apr 16, 2026 -

Mercedes-Benz of Portland responded

Thanks for the positive feedback about your experience! We're glad we could be of help here at Mercedes-Benz of Portland. Be sure to visit us again soon!

April 10, 2026

I found service personnel to be friendly and responsive. They did a good job of understanding issue and provided good options. Nice job More

by Broken time and again
Recommend Dealer
Yes
Employees Worked With
Jose Araujo Suarez, Aaron Avanzado, Zachery Lee, Jesus Soria, Juan Soria, Brian Szabo, Hans Gartner, Andy Acevedo, Bryan Perez, Manuel Soria
Report | Print
Apr 13, 2026 -

Mercedes-Benz of Portland responded

Thank you for choosing Mercedes-Benz of Portland and for sharing your experience! Our service team will appreciate the kind words as they work hard to ensure you feel comfortable and informed. See you next time!

April 10, 2026

Kind supportive and willing to help. I had an issue with my app not working. Staff was very supportive to get it reset. Ian killough was exceptional and I would definitely buy a car from More

by TYLER.ANDERSEN
Recommend Dealer
Yes
Employees Worked With
Jesus Soria, Jesus Soria
Report | Print
Apr 10, 2026 -

Mercedes-Benz of Portland responded

We're delighted to hear about your positive experience with Ian and our team at Mercedes-Benz of Portland. It was a pleasure helping you, and we are glad to hear everything worked out! We look forward to working with you again in the future! Safe travels!

1
2
...
272