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Mercedes-Benz of Portland
Portland, OR
2,706 Reviews
Mercedes-Benz of Portland is focused on providing customers with an honest and more straightforward buying and service experience. We believe in giving customers precise information so they can make confident decisions. Mercedes-Benz of Portland in downtown Portland, Oregon, joined the Lithia Motors family of dealerships in February 2011 after being acquired from Don Rasmussen Company. Mercedes-Benz of Portland, near the surrounding areas of Portland, Hillsboro, Beaverton, Tigard, Gresham, Wilsonville, Salem, Silverton, and Vancouver, features a wide selection of new Mercedes-Benz and pre-owned Mercedes-Benz cars, trucks, and SUVs. Our inventory includes new models such as the Mercedes-Benz C-Class, E-Class, S-Class, CL-Class, CLS-Class, GLK-Class, M-Class, GL-Class, G-Class, R-Class, SLK-Class, SL-Class & SLS-Class. Mercedes-Benz of Portland also has Mercedes-Benz Certified Pre-Owned cars and SUVs, vehicles that meet Mercedes-Benz demanding standards for quality and pass a meticulous certification process.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 7:00 PM
Saturday 9:00 AM - 7:00 PM
Sunday 10:00 AM - 6:00 PM
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 9:00 AM - 4:00 PM
Sunday Closed
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Showing 2,706 reviews
April 10, 2026
I found service personnel to be friendly and responsive. They did a good job of understanding issue and provided good options. Nice job They did a good job of understanding issue and provided good options. Nice job More
by Broken time and again
Verified CustomerEmployees Worked With
April 10, 2026
Kind supportive and willing to help. I had an issue with my app not working. Staff was very supportive to get it reset. Ian killough was exceptional and I would definitely buy a car from I had an issue with my app not working. Staff was very supportive to get it reset. Ian killough was exceptional and I would definitely buy a car from him. Great experience and was personal. More
by TYLER.ANDERSEN
April 01, 2026
Service was simply horrific. I purchased a brand new custom 2026 GLS 580. From the moment I drove it off the lot, I knew it had transmission issues. I reported it right away. The I purchased a brand new custom 2026 GLS 580. From the moment I drove it off the lot, I knew it had transmission issues. I reported it right away. The service department evaluated my car and told me that after a full inspection, there was nothing wrong with the transmission. They gaslighted me and said it must be the way I drove the car. I had the car transferred to another dealer who correctly diagnosed the problem after one simple driving test. It turns out that the transmission valve body was defective and had to be replaced. More
by Ancela Daniels
Employees Worked With
Other Employees :
Rebecca in service
March 27, 2026
Very easy transaction & they were very accommodating They drove our new car to our house drove our new car to our house More
by Mrssmbutler
March 27, 2026
The communication was horrible between me and the deal ship I’ll never go back there ! ship I’ll never go back there ! More
by lataneejohnson12
March 27, 2026
Gave me a nice loaner and fixed all issues plus did a wonderful job detailing car. Always going to come back to Mercedes dealership over any other. Service and sales is top notch. wonderful job detailing car. Always going to come back to Mercedes dealership over any other. Service and sales is top notch. More
by 92fore
Employees Worked With
Rebecca
March 26, 2026
Courteous, professional, fast, excellent Rebecca was so helpful and so in touch with every detail of my service. She went above and beyond at every stage! helpful and so in touch with every detail of my service. She went above and beyond at every stage! More
by Kristenkill
Employees Worked With
Rebecca
March 26, 2026
This guy could/wouldn’t return my calls. Damage was done to the car when in service, took forever to get it resolved Damage was done to the car when in service, took forever to get it resolved More
by Scott Gillette
Employees Worked With
March 18, 2026
Did not return calls, did not fix anything even though they were supposed to, damaged interior door panel, did not tell truth about reaching out to warranty coverage company v they were supposed to, damaged interior door panel, did not tell truth about reaching out to warranty coverage company v More
by Morleymash
