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Mercedes-Benz of Portland

Portland, OR

4.3
2,503 Reviews
Mercedes-Benz of Portland is focused on providing customers with an honest and more straightforward buying and service experience. We believe in giving customers precise information so they can make confident decisions. Mercedes-Benz of Portland in downtown Portland, Oregon, joined the Lithia Motors family of dealerships in February 2011 after being acquired from Don Rasmussen Company. Mercedes-Benz of Portland, near the surrounding areas of Portland, Hillsboro, Beaverton, Tigard, Gresham, Wilsonville, Salem, Silverton, and Vancouver, features a wide selection of new Mercedes-Benz and pre-owned Mercedes-Benz cars, trucks, and SUVs. Our inventory includes new models such as the Mercedes-Benz C-Class, E-Class, S-Class, CL-Class, CLS-Class, GLK-Class, M-Class, GL-Class, G-Class, R-Class, SLK-Class, SL-Class & SLS-Class. Mercedes-Benz of Portland also has Mercedes-Benz Certified Pre-Owned cars and SUVs, vehicles that meet Mercedes-Benz demanding standards for quality and pass a meticulous certification process.
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1605 SW Naito Pkwy

Portland, OR

97201

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Showing 2,503 reviews

May 10, 2025

Very professional staff Explain my vehicle details Courtesy experience was top notch my vehicle was delivered in perfect condition. I plan on being a repeat Customer. More

by LCBSVT
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Mylee Burns
5.0
This rating includes all reviews, with more weight given to recent reviews.
Michael Graham
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mitchell Raymer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Michael Graham
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 06, 2025

The Service staff was courteous and polite. Maintenance and service went well, and the car was returned nicely cleaned up inside and out. The waiting area does not compare well with other simil More

by plchurchill
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Maurice "Mo" McQueen
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 06, 2025 -

Mercedes-Benz of Portland responded

Thank you for sharing your feedback! We're glad to hear that our service staff at Mercedes-Benz of Portland took good care of you and your vehicle. We appreciate the input on our waiting area and will consider it as we strive to improve every aspect of our customer experience. Safe travels!

May 04, 2025

When I bring my vehicle in I get prompt service and care with making sure it is in great condition. Maurice ensures I am aware of any issues and helps me understand what is needed. More

by Erica H
Recommend Dealer
Yes
Employees Worked With
Maurice McQueen
May 06, 2025 -

Mercedes-Benz of Portland responded

Erica, we're delighted to hear that Maurice is providing you with prompt and attentive service at Mercedes-Benz of Portland. Thank you for sharing your experience!

May 03, 2025

I had a most professional experience in dealing with all individuals encountered.during my efforts to successfully purchase a vehicle for our daughter. More

by FREDJWILL
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Mylee Burns
5.0
This rating includes all reviews, with more weight given to recent reviews.
Michael Graham
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jonte Brown
5.0
This rating includes all reviews, with more weight given to recent reviews.
Michael Graham
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 06, 2025 -

Mercedes-Benz of Portland responded

Fred, we're delighted to hear about your positive experience with the team at Mercedes-Benz of Portland. Thank you for choosing us for such an important purchase!

May 01, 2025

They are doing very good job I will comeback soon l can love your guys More

by KETPRAPAS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Maurice "Mo" McQueen
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 06, 2025 -

Mercedes-Benz of Portland responded

Thank you for the first-class rating from all of us at Mercedes-Benz of Portland! We look forward to assisting you with your future sales and service needs. Until then, safe travels!

May 01, 2025

Overall pleased with service and help. Fast, responsive and listened to my needs for the cat. More

by None
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jesus Soria
5.0
This rating includes all reviews, with more weight given to recent reviews.
Maurice "Mo" McQueen
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 06, 2025 -

Mercedes-Benz of Portland responded

Thank you for the first-class rating from all of us at Mercedes-Benz of Portland! We look forward to assisting you with your future sales and service needs. Until then, safe travels!

April 30, 2025

Brought car in to be inspected after hitting a couple of potholes. Madison was attentive, explained problem and work done. She helped me to login to Mercedes app. Had nice social conversation too. Happy to More

by DIANEBACON96
Recommend Dealer
Yes
Employees Worked With
Madison
May 01, 2025 -

Mercedes-Benz of Portland responded

Thank you for sharing your experience with us at Mercedes-Benz of Portland! We're glad to hear Madison provided attentive service and helped with the app. We appreciate your feedback and support for our team members. Safe travels ahead!

April 28, 2025

Prompt, responsive, professional and courteous - thank you Mylee you did a fantastic job - love the truck! More

by WEWHOUSTON
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Mylee Burns
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 28, 2025 -

Mercedes-Benz of Portland responded

We're delighted to hear that Mylee provided such a fantastic experience at Mercedes-Benz of Portland! Enjoy your new truck, and thank you for the wonderful feedback!

April 25, 2025

Worst experience. Didn't communicate at all when car would be done. Almost scammed me out of $1393 for no reason! More

by Liza.banda32
Recommend Dealer
No
Employees Worked With
Rebecca Bray
Apr 30, 2025 -

Mercedes-Benz of Portland responded

I'm sorry to hear about your experience. We strive for clear communication and transparency, so it's concerning to learn we fell short here. Please reach out directly so we can address this issue and work towards a resolution together. Thank you, Eric Trueblood - Service Manager - 503-228-8351

April 24, 2025

Life time lithia oil changes on a honda, don't get parts that have been requested, don't do things they say they will do More

by NEDWARDS4
Recommend Dealer
No
Apr 30, 2025 -

Mercedes-Benz of Portland responded

It's disappointing to hear about your experience with our service. We strive for reliability, and it's clear we fell short in this instance. Please reach out so we can address these concerns directly and make things right for you. Thank you, Eric Trueblood - Service Manager - 503-228-8351

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