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Mercedes-Benz of Portland

Portland, OR

4.2
2,669 Reviews
Mercedes-Benz of Portland is focused on providing customers with an honest and more straightforward buying and service experience. We believe in giving customers precise information so they can make confident decisions. Mercedes-Benz of Portland in downtown Portland, Oregon, joined the Lithia Motors family of dealerships in February 2011 after being acquired from Don Rasmussen Company. Mercedes-Benz of Portland, near the surrounding areas of Portland, Hillsboro, Beaverton, Tigard, Gresham, Wilsonville, Salem, Silverton, and Vancouver, features a wide selection of new Mercedes-Benz and pre-owned Mercedes-Benz cars, trucks, and SUVs. Our inventory includes new models such as the Mercedes-Benz C-Class, E-Class, S-Class, CL-Class, CLS-Class, GLK-Class, M-Class, GL-Class, G-Class, R-Class, SLK-Class, SL-Class & SLS-Class. Mercedes-Benz of Portland also has Mercedes-Benz Certified Pre-Owned cars and SUVs, vehicles that meet Mercedes-Benz demanding standards for quality and pass a meticulous certification process.
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1605 SW Naito Pkwy

Portland, OR

97201

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Showing 2,669 reviews

February 09, 2026

Great in every aspect. .. absolutely!!! Amina was fantastic! Everyone made me feel welcome, and treated me extremely well! More

by RPERCIVAL
Recommend Dealer
Yes
Employees Worked With
Mylee Burns
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mylee Burns
Feb 10, 2026 -

Mercedes-Benz of Portland responded

Thank you for choosing Mercedes-Benz of Portland and for sharing your amazing experience with Amina and the rest of our team! It's great to hear how well you were treated and that our team made you feel welcome. We truly appreciate your business and hope to work with you again!

February 07, 2026

Great service! The employees were very nice and friendly. The facility was nice and clean. Service was done in a timely fashion for the issue. The offering of a More

by 1Jefferson$
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Andy Acevedo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 09, 2026 -

Mercedes-Benz of Portland responded

Thank you for choosing Mercedes-Benz of Portland! It's wonderful to know our team made everything smooth and we helped you get back on the road swiftly. We look forward to your next visit! Safe travels!

February 07, 2026

The guys the dealership were very friendly and easy to work with. I was however, very frustrated about the delay in the delivery of my vehicle because it was an out-of-state purchase. For some reason they More

by TBEACHAM0
Recommend Dealer
Yes
Employees Worked With
Davie
Feb 09, 2026 -

Mercedes-Benz of Portland responded

It is great to see your review! Thank you for your patience and understanding regarding the delay and for acknowledging our team’s friendliness and professionalism. We’ll share your feedback with the crew here at Mercedes-Benz of Portland. We hope you enjoy your new car, and we look forward to seeing you down the road!

February 06, 2026

Excellent to work with, always responsive and if there are questions he is able to effectively answer and/or get you the answer. Honest, hardworking, open minded and able to relate. More

by JP
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Eric Trueblood
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 09, 2026 -

Mercedes-Benz of Portland responded

JP, it's wonderful to hear you've had an excellent experience with our team! We appreciate your support and look forward to assisting you next time at Mercedes-Benz of Portland. Safe travels!

February 06, 2026

Fast service Jackie was helpful and attentive to the needs of the vehicle Comfortable break area More

by T. Cook
Recommend Dealer
Yes
Employees Worked With
Jackie
Feb 09, 2026 -

Mercedes-Benz of Portland responded

Thank you for the 5-star review! It is great to hear that you were greeted by Jackie and back on the road in no time. We appreciate your visit and hope to welcome you back down the road! - Mercedes-Benz of Portland

February 05, 2026

All interactions were professional and painless. Michael, Laurel, and brad made a great team. Follow up has been great. More

by BVRBLVRZ
Recommend Dealer
Yes
Employees Worked With
Laurel Kessler
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Laurel Kessler
Feb 05, 2026 -

Mercedes-Benz of Portland responded

Thank you for this amazing feedback! We’re happy to hear that Michael, Laurel, and Brad made your experience at Mercedes-Benz of Portland a seamless one. We appreciate your business and look forward to seeing you down the road!

February 05, 2026

Rebecca was great. Dealership is clean as a whistle. From the time we called for an appointment through the visit everyone was very friendly & professional. More

by 2sillimans
Recommend Dealer
Yes
Employees Worked With
Rebecca
Feb 06, 2026 -

Mercedes-Benz of Portland responded

Thank you for sharing your excellent feedback about Rebecca and the team! It is great to hear that your experince was friendly, professional, and clean. We appreciate your business and hope to welcome you back to Mercedes-Benz of Portland next time!

February 02, 2026

Great Great service, and treatment Quit asking for more. The treatment was outstanding I don't like this questioning. Too bossy More

by Cindy Ludwig
Recommend Dealer
Yes
Employees Worked With
Eric in service
Feb 02, 2026 -

Mercedes-Benz of Portland responded

Cindy, thank you for highlighting the team’s excellent service at Mercedes-Benz of Portland! It is great to hear that you had a wonderful visit all around. We’re honored to have your support and look forward to next time!

January 31, 2026

The dealership charged five hours a total of $1250 for a 15 minute job that included at the most a $10 part More

by ayj348
Recommend Dealer
No
Employees Worked With
Jesus Soria
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jesus Soria
Feb 03, 2026 -

Mercedes-Benz of Portland responded

Thank you for taking the time to leave a review. We aim for high standards, so it is unfortunate to hear you were not pleased with your visit. I would like to get some more details about your visit so that I can better understand your concerns. Please contact me when you have a moment so we can work towards a resolution and hopefully turn around your experience. Thank you. Eric T. - Service Manager - erictrueblood@lithia.com

January 29, 2026

Service team is amazing and very transparent with the required service that are needed. I have particularly appreciated the pictures, videos, and post service report. More

by TONY.KOPKI
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jesus Soria
5.0
This rating includes all reviews, with more weight given to recent reviews.
Andrew Clark
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 30, 2026 -

Mercedes-Benz of Portland responded

Hi Tony, it's great to hear that you appreciated all of those visuals and insights from our service team! We truly value your feedback, and we look forward to your next experience at Mercedes-Benz of Portland. Safe travels!

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