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Mercedes-Benz of Portland
Portland, OR
2,653 Reviews
Mercedes-Benz of Portland is focused on providing customers with an honest and more straightforward buying and service experience. We believe in giving customers precise information so they can make confident decisions. Mercedes-Benz of Portland in downtown Portland, Oregon, joined the Lithia Motors family of dealerships in February 2011 after being acquired from Don Rasmussen Company. Mercedes-Benz of Portland, near the surrounding areas of Portland, Hillsboro, Beaverton, Tigard, Gresham, Wilsonville, Salem, Silverton, and Vancouver, features a wide selection of new Mercedes-Benz and pre-owned Mercedes-Benz cars, trucks, and SUVs. Our inventory includes new models such as the Mercedes-Benz C-Class, E-Class, S-Class, CL-Class, CLS-Class, GLK-Class, M-Class, GL-Class, G-Class, R-Class, SLK-Class, SL-Class & SLS-Class. Mercedes-Benz of Portland also has Mercedes-Benz Certified Pre-Owned cars and SUVs, vehicles that meet Mercedes-Benz demanding standards for quality and pass a meticulous certification process.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 7:00 PM
Saturday 9:00 AM - 7:00 PM
Sunday 10:00 AM - 6:00 PM
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 9:00 AM - 4:00 PM
Sunday Closed
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Showing 2,653 reviews
January 18, 2026
I made an appt to get the cover of the center counsel in my GLC300 fixed. Although they knew the problem, no one checked to see if the part was in stock before I brought the car in and told me it would take my GLC300 fixed. Although they knew the problem, no one checked to see if the part was in stock before I brought the car in and told me it would take a few hours. The first time I dropped it off I happen to ask how long it would take, and if the part was in stock, and then the service manager realized it was not and had to order it. I had to bring the car back another day after the part was ordered. Then it took three days more to fix because they realize yet another part had to be ordered. I had to call many times and left may messages to see when the car would be ready and had trouble getting a clear answer. Normally the service and comms at this Mercedes dealership is great but this time, unfortunately it was not. More
by Meganomcdonagh71
Verified Customer
January 17, 2026
The personnel at this dealership are always pleasant and professionnel. The work is efficient and well done. professionnel. The work is efficient and well done. More
by CYNTHIALHAMPTON
Employees Worked With
January 13, 2026
Both Andrew Clark GM was amazing to deal with. He saved the sale. John Frentose was also exceptional to work with. He listened and produced the perfect GLE450c for me and actually took time to set He saved the sale. John Frentose was also exceptional to work with. He listened and produced the perfect GLE450c for me and actually took time to set things up for me. I was so impressed with the over and above service snd helping me with General manager Andrew Clark working with John. The two were a great team. I will refer and have Facebook over 12,000 of my clients to general manager Andrew Clark and John Frentose. More
by terrie0
January 10, 2026
The service that I’ve received in the two years that I’ve had my Mercedes has been great. I like the options of a loaner car and Lyft rides. had my Mercedes has been great. I like the options of a loaner car and Lyft rides. More
by UPDATE2
Employees Worked With
January 06, 2026
Great service and friendly staff explaining the work in details, Lyft service is convenient as well details, Lyft service is convenient as well More
by NASSER.A.KURD
Employees Worked With
