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Mercedes-Benz of Portland

Portland, OR

Overview
Employees
Reviews
Vehicles
4.2
2,689 Reviews
Mercedes-Benz of Portland is focused on providing customers with an honest and more straightforward buying and service experience. We believe in giving customers precise information so they can make confident decisions. Mercedes-Benz of Portland in downtown Portland, Oregon, joined the Lithia Motors family of dealerships in February 2011 after being acquired from Don Rasmussen Company. Mercedes-Benz of Portland, near the surrounding areas of Portland, Hillsboro, Beaverton, Tigard, Gresham, Wilsonville, Salem, Silverton, and Vancouver, features a wide selection of new Mercedes-Benz and pre-owned Mercedes-Benz cars, trucks, and SUVs. Our inventory includes new models such as the Mercedes-Benz C-Class, E-Class, S-Class, CL-Class, CLS-Class, GLK-Class, M-Class, GL-Class, G-Class, R-Class, SLK-Class, SL-Class & SLS-Class. Mercedes-Benz of Portland also has Mercedes-Benz Certified Pre-Owned cars and SUVs, vehicles that meet Mercedes-Benz demanding standards for quality and pass a meticulous certification process.
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1605 SW Naito Pkwy

Portland, OR

97201

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Showing 2,689 reviews

March 02, 2026

Rebecca was friendly and professional. She kept in touch? Explained costs and helped me understand what was being done! More

by LIDIA.SALMEN
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rebecca
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Mar 02, 2026 -

Mercedes-Benz of Portland responded

Lidia, thank you for taking the time to leave a review and for your kind words! We're glad to hear Rebecca took such great care of you and kept you informed along the way. Our team appreciates your support here at Mercedes-Benz of Portland, and we look forward to seeing you down the road. Until then, we wish you safe travels!

March 01, 2026

'5' days it all That should have said, '5 says it all' Real people, not AI More

by STEVE@BISSELLGROUP.COM
Recommend Dealer
Yes
Employees Worked With
Mylee Burns
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mylee Burns
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Mar 02, 2026 -

Mercedes-Benz of Portland responded

Steve, our team is thrilled to receive your 5-star review! It is great to hear you had an honest and authentic experience to get back on the road safe. Until next time, we wish you many safe miles ahead! - Mercedes-Benz of Portland

February 28, 2026

Immediate check in; clear messaging on services performed; nice clean car upon completion! Very satisfied More

by MINGLE
Recommend Dealer
Yes
Employees Worked With
Andy
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Mar 02, 2026 -

Mercedes-Benz of Portland responded

Thank you for taking the time to leave a review! Sounds like you had a seamless experience to get you back on the road quick and safe. Thank you for choosing Mercedes-Benz of Portland; we hope to see you again and wish you safe travels!

February 27, 2026

Excellent Service thank you so much for the quick and great help service dep. is amazing !!! More

by NIC SALAS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Andy Acevedo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Eric Trueblood
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Feb 27, 2026 -

Mercedes-Benz of Portland responded

Our team is grateful to see your 5-star review! It is great to hear of the excellent experience you were provided to get back on the road quick and safe. Until next time, we wish you safe travels! - Mercedes-Benz of Portland

February 27, 2026

Services is good , but no car wash after done. That is OK. !! ! More

by SAM.KS
Recommend Dealer
Yes
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Feb 27, 2026 -

Mercedes-Benz of Portland responded

Thank you for taking the time to leave a review here at Mercedes-Benz of Portland! Our team is happy that you were pleased with your visit and that you were back on the road safe. We understand the note about no car wash being provided; if you have any other concerns, please call us, and our team would be happy to assist. We appreciate your support and look forward to welcoming you back down the road!

February 27, 2026

Services is good , but no car wash after done. That is OK. !! ! More

by SAM.KS
Recommend Dealer
Yes
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Feb 27, 2026 -

Mercedes-Benz of Portland responded

Thank you for taking the time to leave a review here at Mercedes-Benz of Portland! Our team is happy that you were pleased with your visit and that you were back on the road safe. We understand the note about no car wash being provided; if you have any other concerns, please call us, and our team would be happy to assist. We appreciate your support and look forward to welcoming you back down the road!

February 26, 2026

Great ,attention and costumer service, The girl who helped me was very kind I really recommend ,I give 10/10 More

by ROGLEZVERA
Recommend Dealer
Yes
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Feb 26, 2026 -

Mercedes-Benz of Portland responded

Thank you for the fantastic review of our team! It is great to hear that you were greeted with our wonderful team and provided with nothing less than our great attention and customer care. See you next time at Mercedes-Benz of Portland!

February 25, 2026

Didn't clean my loaner car before I picked it up. In replacing my leather seat on my brand new car they tore the door sill plastic. Mechanic issue. They will replace it. More

by H.BARTON
Recommend Dealer
Yes
Employees Worked With
Erik
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Feb 25, 2026 -

Mercedes-Benz of Portland responded

Thank you for taking the time to leave feedback. While we are happy all of your concerns are being addressed, we apologize for the inconvenience with the loaner car and the damage to your vehicle. Please reach out to us directly if there is anything further we can assist with. Safe travels from the Mercedes-Benz of Portland Service Team!

February 22, 2026

Friendly, knowledgeable, very pleasant. Wonderful to work with. Fantastic. Makes you want to come back. Represents the Mercedes brand really well More

by RPERCIVAL
Recommend Dealer
Yes
Employees Worked With
Lheana Caba
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Feb 23, 2026 -

Mercedes-Benz of Portland responded

We are so touched by your review of our team! Thank you for choosing Mercedes-Benz of Portland and for sharing your appreciation for our customer service. We look forward to working with you again!

February 22, 2026

I recently brought my vehicle in for service at Mercedes-Benz of Portland, and the experience was excellent from start to finish. The staff was professional, courteous, and kept me informed through More

by Mark
Service Price Transparency
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jennifer
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Feb 24, 2026 -

Mercedes-Benz of Portland responded

Hi Mark! Thank you for choosing Mercedes-Benz of Portland and for sharing your positive feedback. We're pleased that our team provided excellent service. If you have any more questions, feel free to reach out. Safe travels!

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