Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
Mercedes-Benz of Portland
Portland, OR
2,561 Reviews
Mercedes-Benz of Portland is focused on providing customers with an honest and more straightforward buying and service experience. We believe in giving customers precise information so they can make confident decisions. Mercedes-Benz of Portland in downtown Portland, Oregon, joined the Lithia Motors family of dealerships in February 2011 after being acquired from Don Rasmussen Company. Mercedes-Benz of Portland, near the surrounding areas of Portland, Hillsboro, Beaverton, Tigard, Gresham, Wilsonville, Salem, Silverton, and Vancouver, features a wide selection of new Mercedes-Benz and pre-owned Mercedes-Benz cars, trucks, and SUVs. Our inventory includes new models such as the Mercedes-Benz C-Class, E-Class, S-Class, CL-Class, CLS-Class, GLK-Class, M-Class, GL-Class, G-Class, R-Class, SLK-Class, SL-Class & SLS-Class. Mercedes-Benz of Portland also has Mercedes-Benz Certified Pre-Owned cars and SUVs, vehicles that meet Mercedes-Benz demanding standards for quality and pass a meticulous certification process.
Read More
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 7:00 PM
Saturday 9:00 AM - 7:00 PM
Sunday 10:00 AM - 6:00 PM
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 9:00 AM - 4:00 PM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 2,561 reviews
Verified Customer
August 15, 2025
I always choose MB of Portland. I recently had a service plus detail and both were fabulous. The car looked like it just came off the showroom floor. Andy is the best service adviso I recently had a service plus detail and both were fabulous. The car looked like it just came off the showroom floor. Andy is the best service advisor as well. If there's an issue, he takes care it right away. Highly recommend everyone! Thank you so much. Jennifer Pasquini More
by JENNIFERPASQUINI
August 15, 2025
This dealership honors the Lithia lifetime oil changes which I'm grateful for. However, they do not provide a next oil change cling, nor do they tell you the next oil change date/mileage and this last oil which I'm grateful for. However, they do not provide a next oil change cling, nor do they tell you the next oil change date/mileage and this last oil change they did not reset the "change you oil" indicator. Also, apparently none of the techs noticed the rod knock and warned me. My car broke down 3 days later. More
by SageWolf
Employees Worked With
I don't have any names
August 14, 2025
The time my service was to take was grossly misjudged. Bella told me that it would take a few hours. I brought my car in at 11:00 AM. I called you at 4:00 PM because I hadn’t heard from you. When I got ba Bella told me that it would take a few hours. I brought my car in at 11:00 AM. I called you at 4:00 PM because I hadn’t heard from you. When I got back, I was told you needed my car until NOON the NEXT DAY! Bella said a couple services took longer than she expected, one being the check for the sunroof recall took longer than she expected. I don’t recall the other. I thought that you would want to know because I’m sure this is not how you want to run your business. Thank you. Renee Hoff More
by Renee
Employees Worked With
Bella
August 13, 2025
Customer Obsessed. Firm on brand Value and Quality. They understand their product and thus sell it with out devaluing it. Firm on brand Value and Quality. They understand their product and thus sell it with out devaluing it. More
by ABANULO
Employees Worked With
August 08, 2025
I had a major annual service before which my ML was working perfectly. A few days later my ML stopped responding to the accelerator. They discovered that the technician had neglected to install a neces working perfectly. A few days later my ML stopped responding to the accelerator. They discovered that the technician had neglected to install a necessary gasket. A few days later the same symptoms reoccurred. This time they said I needed a new part for $1400. I am not a believer in this kind of coincidence. Then they neglected to tell me that my car was ready to be picked up. I had to call them several days later to find out. More
by BGROSE1
Employees Worked With
August 07, 2025
My experience at Mercedes Benz of Portland was stellar! Communications with my service manager Andy was always easy and direct. He was kind and courteous. Communications with my service manager Andy was always easy and direct. He was kind and courteous. More
by WMTRAVIS3
August 06, 2025
In all they were great finding the car we want, very personable sales woman ms. Burns was superb. Sales woman Madison was a little different but we really liked her personable sales woman ms. Burns was superb. Sales woman Madison was a little different but we really liked her More
by RBLQUIST
Employees Worked With
