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Mercedes-Benz of Portland

Portland, OR

4.3
2,503 Reviews
Mercedes-Benz of Portland is focused on providing customers with an honest and more straightforward buying and service experience. We believe in giving customers precise information so they can make confident decisions. Mercedes-Benz of Portland in downtown Portland, Oregon, joined the Lithia Motors family of dealerships in February 2011 after being acquired from Don Rasmussen Company. Mercedes-Benz of Portland, near the surrounding areas of Portland, Hillsboro, Beaverton, Tigard, Gresham, Wilsonville, Salem, Silverton, and Vancouver, features a wide selection of new Mercedes-Benz and pre-owned Mercedes-Benz cars, trucks, and SUVs. Our inventory includes new models such as the Mercedes-Benz C-Class, E-Class, S-Class, CL-Class, CLS-Class, GLK-Class, M-Class, GL-Class, G-Class, R-Class, SLK-Class, SL-Class & SLS-Class. Mercedes-Benz of Portland also has Mercedes-Benz Certified Pre-Owned cars and SUVs, vehicles that meet Mercedes-Benz demanding standards for quality and pass a meticulous certification process.
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1605 SW Naito Pkwy

Portland, OR

97201

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Showing 2,503 reviews

November 08, 2022

Never going back major disappointment very unprofessional. Most inconvenient that it for me. Should haven’t asked More

by CLIFF
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
No names.
November 08, 2022

Buying a car from Mercedes Benz Portland was like buying from family. The team I worked with went above and beyond to get me into the car I wanted. More

by BFRENTSOS
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Mylee Burns
5.0
This rating includes all reviews, with more weight given to recent reviews.
John Frentsos
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Nickolas Kalantari, Alvin Joswick
Nov 09, 2022 -

Mercedes-Benz of Portland responded

We are happy to have treated you as part of the family! We hope you are enjoying your new car and would like to encourage you to reach back out to our team here at Mercedes-Benz of Portland for any future needs.

November 07, 2022

Caring and efficient I always feel appreciated fast fair efficient mark always takes good care of me More

by NOLA.KOCH
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mark
Nov 07, 2022 -

Mercedes-Benz of Portland responded

Thank you for taking the time to leave us this review, Nola! The Mercedes-Benz of Portland team strives to make every visit efficient and will be pleased to hear that you had a great visit. We appreciate your business and look forward to your next visit.

November 07, 2022

My rep Mark Tower is excellent! He is so good at what he does and he is the reason I am happy! The service tech did not change my light that was out and Mark went out of his way to More

by VINCSON.GREEN
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mark Tower
Nov 07, 2022 -

Mercedes-Benz of Portland responded

Thank you for taking the time to leave us this positive feedback, Vincson! Mark is an asset to the Mercedes-Benz of Portland team and we are pleased to hear about your recent experience. We hope to see you again for future services!

November 07, 2022

I absolutely love this dealership! They have the highest and most professional customer service ever! More

by BASHI.RATTERREE
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mark Tower, Mekonnen Wossene
Nov 07, 2022 -

Mercedes-Benz of Portland responded

Thank you for this kind review! Our team strives for great customer services and will be pleased to hear that their efforts have been recognized. We truly appreciate you choosing Mercedes-Benz of Portland and we wish you safe travels until your next visit.

November 07, 2022

The online service scheduler needs more work but once booked the work was done timely and professionally. More

by Dumbo
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mark Tower
Nov 07, 2022 -

Mercedes-Benz of Portland responded

Thank you for taking the time to leave us this feedback. Our Mercedes-Benz of Portland service department will be pleased to hear of your compliments. We look forward to your next visit.

November 05, 2022

The entire team was great! But Samuel was the reason why we came back to purchase our Mercedes! He made it possible by giving us options and educating us. He wasn’t pushing for More

by Anthany Long
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mylee Burns
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Samuel Kim
Nov 07, 2022 -

Mercedes-Benz of Portland responded

Anthany, we appreciate the time you took to leave us this great review! Samuel is an import piece of the Mercedes-Benz of Portland team and we are pleased to hear about your experience. Congrats on your new car and thank you again for choosing Mercedes-Benz of Portland.

November 05, 2022

They approach things very quickly and professional and keep us informed every steps of the way thank you. More

by Vasile TomaDNA0
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rod Soprito
Nov 07, 2022 -

Mercedes-Benz of Portland responded

Thank you for taking the time to leave us this positive feedback! The Mercedes-Benz of Portland team strives to make every interaction professional and keep our customers informed. We appreciate your business and wish you safe travels.

November 05, 2022

Easy to work with. The car service was done in the amount of time quoted. More

by MORGAMILLIKIAN
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Matthew Tabbert, Mark Tower
Nov 07, 2022 -

Mercedes-Benz of Portland responded

Thank you for taking the time to leave us this positive review. We are pleased to hear that you had a great experience with our service department here at Mercedes-Benz of Portland. We wish you safe travels until your next visit!

November 05, 2022

I would like to point out three different people for excellent customer service: Nick Kalantari for staying in consistent touch with me, Jennifer Joseph in the financial office who did an outstanding jo More

by PRS596.TRAVENS
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nickolas Kalantari, Duncan Ostrander, Alvin Joswick, Jennifer Joseph
Nov 07, 2022 -

Mercedes-Benz of Portland responded

Thank you for taking the time to leave us this great review! We appreciate your business and the team here at Mercedes-Benz of Portland will be pleased to hear that their efforts have been recognized. Congrats on your new car and we would be happy to help you with any future vehicle needs.

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