Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
Mercedes-Benz of Portland
Portland, OR
2,502 Reviews
Mercedes-Benz of Portland is focused on providing customers with an honest and more straightforward buying and service experience. We believe in giving customers precise information so they can make confident decisions. Mercedes-Benz of Portland in downtown Portland, Oregon, joined the Lithia Motors family of dealerships in February 2011 after being acquired from Don Rasmussen Company. Mercedes-Benz of Portland, near the surrounding areas of Portland, Hillsboro, Beaverton, Tigard, Gresham, Wilsonville, Salem, Silverton, and Vancouver, features a wide selection of new Mercedes-Benz and pre-owned Mercedes-Benz cars, trucks, and SUVs. Our inventory includes new models such as the Mercedes-Benz C-Class, E-Class, S-Class, CL-Class, CLS-Class, GLK-Class, M-Class, GL-Class, G-Class, R-Class, SLK-Class, SL-Class & SLS-Class. Mercedes-Benz of Portland also has Mercedes-Benz Certified Pre-Owned cars and SUVs, vehicles that meet Mercedes-Benz demanding standards for quality and pass a meticulous certification process.
Read More
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 7:00 PM
Saturday 9:00 AM - 7:00 PM
Sunday 10:00 AM - 6:00 PM
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 9:00 AM - 4:00 PM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 2,502 reviews
August 31, 2022
Professional . Courteous... and always efficient . Even when they are super backed up they find the time to help their customers and get them back on the road in no Courteous... and always efficient . Even when they are super backed up they find the time to help their customers and get them back on the road in no time. More
by MPOWERD
Verified CustomerEmployees Worked With
Mark Tower
August 31, 2022
The service team provided excellent service. The service that was provided was more than I initially poked and the team did a great job keeping my wait time to less than expected. Thank you! The service that was provided was more than I initially poked and the team did a great job keeping my wait time to less than expected. Thank you! More
by BUNNYLSTEVENS
Employees Worked With
Ryan from the service administration team ( my provider used to be chuck)
August 31, 2022
World class customer services as well as outstanding maintenance recovery. I will not go anywhere else besides Mercedes Benz of Portland for my vehicles preventative maintenance. maintenance recovery. I will not go anywhere else besides Mercedes Benz of Portland for my vehicles preventative maintenance. More
by MALCOCER92
Employees Worked With
Rod Soprito
August 31, 2022
Absolutely NO communication from representatives and/or supervisors. Mercedes Benz customer service is the exact same, silence. Customer service is lacking HUGE. Will never recommend! supervisors. Mercedes Benz customer service is the exact same, silence. Customer service is lacking HUGE. Will never recommend! More
by khauser1331
Employees Worked With
Brandon Godbey, Mark Tower
August 31, 2022
Bad costumer service. I was charged $5 for a loaner when I paid over $600 for the service! Nickel/Dimmers! I was charged $5 for a loaner when I paid over $600 for the service! Nickel/Dimmers! More
by Juan Carlos
Employees Worked With
August 31, 2022
Wherever first person taking care me was very nice and helpful, and answered all the questions clearly helpful, and answered all the questions clearly More
by ISIDRO0
August 30, 2022
The services are reliable and communication from Rod S was excellent and timely. The scheduling process is time consuming and full of errors that require follow up calls directly to the service department was excellent and timely. The scheduling process is time consuming and full of errors that require follow up calls directly to the service department. Rosie was excellent and quick once I got through to her. More
by THEMUNRO3
Employees Worked With
Rod s, Rosie
