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Mercedes-Benz of Portland
Portland, OR
2,501 Reviews
Mercedes-Benz of Portland is focused on providing customers with an honest and more straightforward buying and service experience. We believe in giving customers precise information so they can make confident decisions. Mercedes-Benz of Portland in downtown Portland, Oregon, joined the Lithia Motors family of dealerships in February 2011 after being acquired from Don Rasmussen Company. Mercedes-Benz of Portland, near the surrounding areas of Portland, Hillsboro, Beaverton, Tigard, Gresham, Wilsonville, Salem, Silverton, and Vancouver, features a wide selection of new Mercedes-Benz and pre-owned Mercedes-Benz cars, trucks, and SUVs. Our inventory includes new models such as the Mercedes-Benz C-Class, E-Class, S-Class, CL-Class, CLS-Class, GLK-Class, M-Class, GL-Class, G-Class, R-Class, SLK-Class, SL-Class & SLS-Class. Mercedes-Benz of Portland also has Mercedes-Benz Certified Pre-Owned cars and SUVs, vehicles that meet Mercedes-Benz demanding standards for quality and pass a meticulous certification process.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 7:00 PM
Saturday 9:00 AM - 7:00 PM
Sunday 10:00 AM - 6:00 PM
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 9:00 AM - 4:00 PM
Sunday Closed
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Showing 2,501 reviews
August 16, 2022
Very pleased with the efficiency and professionalism of the staff. They were very courteous and treated you with respect. They were very honest and forthright and did not make any promises they could not k the staff. They were very courteous and treated you with respect. They were very honest and forthright and did not make any promises they could not keep. Behind the scenes, the mechanics not only serviced your vehicle for the purpose you brought it in for they conducted a complete inspection of the vehicle to insure your safety and the proper operation of the vehicle. When I picked up my vehicle it had been detailed. I am very pleased with the staff and associates of Mercedes-Benz of Portland. More
by Randy
Verified CustomerEmployees Worked With
Rosie, Andy, Mark.
August 16, 2022
I can’t even begin to explain the level of customer service I received from Brandon with Mercedes of Portland. Probably by far the best service I’ve ever had with my car. Thank you x thousand!! service I received from Brandon with Mercedes of Portland. Probably by far the best service I’ve ever had with my car. Thank you x thousand!! More
by SARAH QUAY
Employees Worked With
Brandon Godbey
August 15, 2022
Friendly service, very professional and helpful sales, Mitchel Raymer was fantastic punctual and precise, We had a great experience Mitchel Raymer was fantastic punctual and precise, We had a great experience More
by SADIKESENER
Employees Worked With
Other Employees :
Rod Saprito in service And Mitchel Raymer both 5 stars, Duncan Ostrander
August 15, 2022
This was my wife's 3rd Mercedes and each time the experience was awesome. Mercedes-Benz of Portland went above and beyond to get my wife's Mercedes of her choice. Samuel Kim from sales dept. was in experience was awesome. Mercedes-Benz of Portland went above and beyond to get my wife's Mercedes of her choice. Samuel Kim from sales dept. was instrumental ensuring the right vehicle was available. Mylee Burns from finance dept. made the whole process easy and smooth. Over all Mercedes-Benz of Portland made sure my wife was total happy with her new Mercedes. More
by DHAVILES
August 13, 2022
Excellent & professional customer services from saleman and finance officer. Fast and effecient service and communication. and finance officer. Fast and effecient service and communication. More
by CASTROLEEA
August 13, 2022
Had a great experience purchasing my first car from this dealership. Alvin was super helpful and made the entire car buying process quick and easy dealership. Alvin was super helpful and made the entire car buying process quick and easy More
by ASHISH.KOHLI611
Employees Worked With
Alvin, Duncan Ostrander
August 12, 2022
I feel confident and comfortable bringing my car to Mercedes-Benz of Portland. I see the same customer representative Mark every time I come which puts me at ease knowing that he knows my car and works Mercedes-Benz of Portland. I see the same customer representative Mark every time I come which puts me at ease knowing that he knows my car and works with my busy schedule to give me great service. More
by KJAMES8910
Employees Worked With
Mark Tower
August 12, 2022
Bill was $4600 plus. And then you bill another $9.42 for gas in the loaner. You didn’t send me a refund for over filing the last time I had a loaner! In the future I wi And then you bill another $9.42 for gas in the loaner. You didn’t send me a refund for over filing the last time I had a loaner! In the future I will take my car only to you as a last resort. More
by ARTC120
Employees Worked With
