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Mercedes-Benz of Portland
Portland, OR
2,503 Reviews
Mercedes-Benz of Portland is focused on providing customers with an honest and more straightforward buying and service experience. We believe in giving customers precise information so they can make confident decisions. Mercedes-Benz of Portland in downtown Portland, Oregon, joined the Lithia Motors family of dealerships in February 2011 after being acquired from Don Rasmussen Company. Mercedes-Benz of Portland, near the surrounding areas of Portland, Hillsboro, Beaverton, Tigard, Gresham, Wilsonville, Salem, Silverton, and Vancouver, features a wide selection of new Mercedes-Benz and pre-owned Mercedes-Benz cars, trucks, and SUVs. Our inventory includes new models such as the Mercedes-Benz C-Class, E-Class, S-Class, CL-Class, CLS-Class, GLK-Class, M-Class, GL-Class, G-Class, R-Class, SLK-Class, SL-Class & SLS-Class. Mercedes-Benz of Portland also has Mercedes-Benz Certified Pre-Owned cars and SUVs, vehicles that meet Mercedes-Benz demanding standards for quality and pass a meticulous certification process.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 7:00 PM
Saturday 9:00 AM - 7:00 PM
Sunday 10:00 AM - 6:00 PM
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 9:00 AM - 4:00 PM
Sunday Closed
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Showing 2,503 reviews
June 19, 2022
Great dealership thanks to Richard Fox and his staff. After I purchased the EQS I had problems with the app and the public charging. They went the extra mile to make sure it was working. After I purchased the EQS I had problems with the app and the public charging. They went the extra mile to make sure it was working. More
by LEONARD7
Verified Customer
June 18, 2022
All the staff members are very professional and the most important they didn't play with you like other dealerships. important they didn't play with you like other dealerships. More
by MARIOZAHARIEV
June 15, 2022
One of the pleasures of owning a Mercedes’ has always been the exemplary service.! However, this time was different from my past experiences. Normally I’m greeted before I can even get out of my car, and been the exemplary service.! However, this time was different from my past experiences. Normally I’m greeted before I can even get out of my car, and then I received paperwork, but usually my advisor goes over with the needs coming up my vehicle needs and I didn’t have that conversation. No conversation at all. More
by ANGELARAPTOR0
Employees Worked With
Brandon Godbey
June 13, 2022
Front desk customer service: 3/5 stars. Not very helpful over the phone. When I arrived for my first service I was just standing there while I waited for her to get off the phone. No hello, Not very helpful over the phone. When I arrived for my first service I was just standing there while I waited for her to get off the phone. No hello, or smile. Almost felt like I was a nuisance. Maintenance guy customer service: 5/5 stars. because of him, I will return. More
by SIAMILLER2
Employees Worked With
Don’t remember the name. Maybe Ruddy, or Rod. He was fantastic!
