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Mercedes-Benz of Portland

Portland, OR

4.2
2,530 Reviews
Mercedes-Benz of Portland is focused on providing customers with an honest and more straightforward buying and service experience. We believe in giving customers precise information so they can make confident decisions. Mercedes-Benz of Portland in downtown Portland, Oregon, joined the Lithia Motors family of dealerships in February 2011 after being acquired from Don Rasmussen Company. Mercedes-Benz of Portland, near the surrounding areas of Portland, Hillsboro, Beaverton, Tigard, Gresham, Wilsonville, Salem, Silverton, and Vancouver, features a wide selection of new Mercedes-Benz and pre-owned Mercedes-Benz cars, trucks, and SUVs. Our inventory includes new models such as the Mercedes-Benz C-Class, E-Class, S-Class, CL-Class, CLS-Class, GLK-Class, M-Class, GL-Class, G-Class, R-Class, SLK-Class, SL-Class & SLS-Class. Mercedes-Benz of Portland also has Mercedes-Benz Certified Pre-Owned cars and SUVs, vehicles that meet Mercedes-Benz demanding standards for quality and pass a meticulous certification process.
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1605 SW Naito Pkwy

Portland, OR

97201

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Showing 2,530 reviews

May 31, 2022

Great service great people very courteous may be next my new car buying from same place More

by GILLHARDIP
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mylee Burns
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Nickolas Kalantari
May 31, 2022 -

Mercedes-Benz of Portland responded

A toast to you, Gil! Thank you for the wonderful feedback regarding your experience and we hope to work with you again.

May 31, 2022

Kind and very helpful staff. I was informed every step of the way with my service. My car was presented to me clean as a whistle! More

by zotburmester
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mark Tower
May 31, 2022 -

Mercedes-Benz of Portland responded

Kudos for the excellent feedback on your pristine service appointment thanks to our kind, helpful staff!

May 31, 2022 -

zotburmester responded

Hopefully my next visit will be to purchase a new vehicle!

May 31, 2022 -

Mercedes-Benz of Portland responded

Kudos for the excellent feedback on your pristine service appointment thanks to our kind, helpful staff!

May 30, 2022

Oil leak after service B. Was told that I can come in in 4 weeks to fix something MB Portland has caused. Bad customer service. Charged for gas for loaner even though I have More

by joshua.lee1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Andy Acevedo
May 29, 2022

Everyone is always helpful and courteous! Waiting time is at a minimum. My car always looks amazing when service is completed! More

by BrindaScott
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mark Tower
May 31, 2022 -

Mercedes-Benz of Portland responded

Hi Brinda, We know time is precious and are conscious of the task to get you back on the road swiftly. Thank you for the 5-star reward and trusting us with your auto needs!

May 29, 2022

I cannot express my satisfaction with this place. Every time I bring my car in Mark T. makes sure everything is taken care of. The entire staff works so hard and I appreciate each and every one of th More

by pdxprincess
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mark Tower
May 31, 2022 -

Mercedes-Benz of Portland responded

It is a pleasure to earn your business! Thank you for the gracious compliments for Mark and our team on their quick and attentive service.

May 29, 2022

Great service and car was on time and as promised. I have been a customer for over 35 years. More

by JMARK0
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mark Tower
May 31, 2022 -

Mercedes-Benz of Portland responded

We recognize and appreciate your customer loyalty. Thank you for the excellent feedback!

May 29, 2022

Brought car in for problem with fuel pump, was told they would not take care of it. Very disappointed that I was not able to get this fixed. It was my Dads car who we lost back in November from Covid. I wil More

by Charlieandrews369
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Alexavier Sheppard
May 28, 2022

Easy to order a new vehicle and get delivery timely. Andrew was very communicative and made the transaction go smooth. More

by Momidgette
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Andrew Fox, Nickolas Kalantari
May 31, 2022 -

Mercedes-Benz of Portland responded

Hello, We appreciate the 5-stars for your smooth and communicative transaction. Congratulation on your purchase!

May 26, 2022

Super To Work With Very Professional They know what they are doing Thank You Team SG More

by PLEXLADY
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Andy
May 27, 2022 -

Mercedes-Benz of Portland responded

We're thrilled to know your experience left you with complete confidence in our ability to deliver a professional, 5-star experience!

May 27, 2022 -

Mercedes-Benz of Portland responded

We're thrilled to know your experience left you with complete confidence in our ability to deliver a professional, 5-star experience!

May 28, 2022 -

PLEXLADY responded

No Problem Happy To Do It SG

May 24, 2022

Went to look at new vehicles, told my salesman, Andrew Fox, what I was looking for. Andrew showed me their inventory, including the vehicle I purchased. We also looked at new vehicles on line. More

by ROBBYN.FOGGIA
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mylee Burns
5.0
This rating includes all reviews, with more weight given to recent reviews.
Richard Fox
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Andrew Fox, Nickolas Kalantari
May 25, 2022 -

Mercedes-Benz of Portland responded

Congratulations on your purchase, Robbyn! We're happy to know working with Andrew was an excellent experience.

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