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Mercedes-Benz of Portland

Portland, OR

Overview
Employees
Reviews
Vehicles
4.2
2,525 Reviews
Mercedes-Benz of Portland is focused on providing customers with an honest and more straightforward buying and service experience. We believe in giving customers precise information so they can make confident decisions. Mercedes-Benz of Portland in downtown Portland, Oregon, joined the Lithia Motors family of dealerships in February 2011 after being acquired from Don Rasmussen Company. Mercedes-Benz of Portland, near the surrounding areas of Portland, Hillsboro, Beaverton, Tigard, Gresham, Wilsonville, Salem, Silverton, and Vancouver, features a wide selection of new Mercedes-Benz and pre-owned Mercedes-Benz cars, trucks, and SUVs. Our inventory includes new models such as the Mercedes-Benz C-Class, E-Class, S-Class, CL-Class, CLS-Class, GLK-Class, M-Class, GL-Class, G-Class, R-Class, SLK-Class, SL-Class & SLS-Class. Mercedes-Benz of Portland also has Mercedes-Benz Certified Pre-Owned cars and SUVs, vehicles that meet Mercedes-Benz demanding standards for quality and pass a meticulous certification process.
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1605 SW Naito Pkwy

Portland, OR

97201

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Showing 2,525 reviews

February 23, 2022

Very good ,paitention ,great make discounts ,helpful , friendly, nice, like speak with people, good service More

by boliukandrii
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mark Tower
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Feb 23, 2022 -

Mercedes-Benz of Portland responded

Thank you for this short and sweet review. We appreciate you taking the time to mention each of the things you love about Mercedes-Benz of Portland.

February 23, 2022

Great service they portrayed professionalism and great knowledge of what needed to be done.So prompt no ime wastage.would recommend them to everyone in need. More

by lriunguh
Recommend Dealer
Yes
Employees Worked With
Andy Acevedo
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Feb 23, 2022 -

Mercedes-Benz of Portland responded

Thank you for your willingness to recommend our team! We are happy to have provided you with a professional, knowledgeable and prompt experience. Should any future needs arise, please keep Mercedes-Benz of Portland in mind.

February 22, 2022

Terrific Service Advisors, and service work without any problems. A place you can always trust. More

by BB0
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Thomas Maddux
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Feb 23, 2022 -

Mercedes-Benz of Portland responded

Hi BB0, thank you for this kind review. We are pleased to know you can always trust our team here at Mercedes-Benz of Portland.

February 22, 2022

Amazing service - Alvin was very helpful and accommodating. I’ll surely go back to the Portland location instead of Beaverton. More

by PRASANTH.MUSUNURU
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nickolas Kalantari
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Feb 22, 2022 -

Mercedes-Benz of Portland responded

Hello, thank you for giving our team the opportunity to earn your business. We are happy to know you are pleased with the level of service provided and look forward to having you back for any future needs.

February 22, 2022

Incredible efficient customer service. Fair value for parts and service. They continue to excel beyond expectations. More

by 3 Smart Cars
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rod Soprito
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Feb 22, 2022 -

Mercedes-Benz of Portland responded

Thank you for these kind comments. Our team is happy to provide our customers with fair and efficient service. If there is anything further we can do to help, please feel free to give us a call or stop by.

February 22, 2022

Samuel Kim was awesome! I will continue to go back to Mercedes Benz of Portland in the future and will highly recommend them to family and friends. More

by NORA
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Samuel Kim
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Feb 22, 2022 -

Mercedes-Benz of Portland responded

Hi Nora, thank you for recommending Mercedes-Benz of Portland to your friends and family! We are happy to provide you with excellent service and look forward to having you back in the future.

February 21, 2022

Convenient. Has a consierge feel upon entering. Not too big. Good place for online coordination for vehicle research. More

by JCARZAGA
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nickolas Kalantari, Alexavier Sheppard
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Feb 21, 2022 -

Mercedes-Benz of Portland responded

Hello, congratulations on your new-to-you Mercedes, and thank you for taking the time to share this kind feedback following your purchase! It is a pleasure know your visit with us was convenient and we hope to have you back at Mercedes-Benz of Portland should any future needs arise.

February 21, 2022

His name is Chan he really help me to found out my car , even he many time try to find car for me from another states but they sold it before I got them and finally he reserved a car on the way on ocean an More

by MORTAZE_ZABETIAN
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mylee Burns
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Chan Saechao, Duncan Ostrander
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Feb 21, 2022 -

Mercedes-Benz of Portland responded

Hello, We happy to know our team member, Chan, was able to assist you in finding the perfect vehicle for your needs. We truly appreciate you choosing Mercedes-Benz of Portland and hope you will consider returning in the future. Until then, enjoy.

February 21, 2022

I love the dealership. I’ve always gotten good service. Please repair my bumper. This was agreed-upon when I purchased the car. And I have not heard back from John F my sal More

by ELSIE.BUTLER7
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mylee Burns
5.0
This rating includes all reviews, with more weight given to recent reviews.
John Frentsos
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Duncan Ostrander
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Feb 25, 2022 -

Mercedes-Benz of Portland responded

Hi Elise, I’m sorry to learn your concerns regarding your vehicles bumper has not been addressed. When convenient for you, please reach out to me directly at, as I would be happy to look into this and provide you with an update. Thank you, 503-525-6241 Duncan Ostrander Sales Manager

February 21, 2022

Were very understanding and accommodating when I blew a tire and had to have my car towed to the dealership. More

by KMAYNWRITE
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Aaron Avanzado
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Feb 22, 2022 -

Mercedes-Benz of Portland responded

Hello, thank you for bringing your vehicle to Mercedes-Benz of Portland. We are happy to have helped replace your tire and gotten you back on the road in a timely manner.

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