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Mercedes-Benz of Portland

Portland, OR

Overview
Employees
Reviews
Vehicles
4.2
2,517 Reviews
Mercedes-Benz of Portland is focused on providing customers with an honest and more straightforward buying and service experience. We believe in giving customers precise information so they can make confident decisions. Mercedes-Benz of Portland in downtown Portland, Oregon, joined the Lithia Motors family of dealerships in February 2011 after being acquired from Don Rasmussen Company. Mercedes-Benz of Portland, near the surrounding areas of Portland, Hillsboro, Beaverton, Tigard, Gresham, Wilsonville, Salem, Silverton, and Vancouver, features a wide selection of new Mercedes-Benz and pre-owned Mercedes-Benz cars, trucks, and SUVs. Our inventory includes new models such as the Mercedes-Benz C-Class, E-Class, S-Class, CL-Class, CLS-Class, GLK-Class, M-Class, GL-Class, G-Class, R-Class, SLK-Class, SL-Class & SLS-Class. Mercedes-Benz of Portland also has Mercedes-Benz Certified Pre-Owned cars and SUVs, vehicles that meet Mercedes-Benz demanding standards for quality and pass a meticulous certification process.
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1605 SW Naito Pkwy

Portland, OR

97201

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Showing 2,517 reviews

January 06, 2022

Very nice people! Always get us in quick and get answers in a timely manner! More

by JULIE38
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Christopher Cain
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Jan 06, 2022 -

Mercedes-Benz of Portland responded

Hi Julie, thank you for bringing your vehicle to the Mercedes-Benz of Portland team for service. We are happy to provide you with quick and informative visits. Until next time, drive safe!

January 05, 2022

Great servise, exellent work, friendly personal. Loved the detailing work with car, and its cool when they give me the car with full tank) More

by ALEXBOIKO404
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mylee Burns
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Nickolas Kalantari
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Jan 06, 2022 -

Mercedes-Benz of Portland responded

Hi Alex, thank you for shopping our pre-owned inventory here at Mercedes-Benz of Portland! We are happy to have gotten you into a freshly detailed vehicle and sent you off with a full tank of gas. If there is anything we can do in the future, please don't hesitate to reach out.

January 05, 2022

it's good that I chose a portland Mercedes dealer to buy a car. I want to express my deep gratitude to the Mercedes Portland team for their professionalism and creative approach !!!! a couple of hours and More

by KHAFIZOVMARAT8
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mylee Burns
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kenny Levias, Duncan Ostrander
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Jan 06, 2022 -

Mercedes-Benz of Portland responded

Thank you for choosing Mercedes-Benz of Portland. Our team is honored to have provided you with an efficient and professional buying experience. We hope to have you back for your first oil change!

January 04, 2022

Was a smooth, and easy process. The team was professional easy to work with, overall service was fantastic. More

by BARTLETTJCB
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mylee Burns
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Joseph , Duncan Ostrander
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Jan 04, 2022 -

Mercedes-Benz of Portland responded

Thank you for bringing your vehicle to Mercedes-Benz of Portland for service! We are happy to have provided you with a fantastic experience and hope you will be reaching out to our team in the future. Until then, drive safe!

January 04, 2022

Had a wonderful experience purchasing my Mercedes GLC300. Everyone at the dealership was extremely helpful and this by far was my best experience purchasing an automobile. More

by AIMALAG
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mylee Burns
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jan 04, 2022 -

Mercedes-Benz of Portland responded

Congratulations on your new Mercedes GLC300. We are pleased to know each of our team members provided you with a helpful experience and we would like to thank you for your business.

January 04, 2022

Andrew has been excellent. He kept us update with our order and very easy straight forward to work with . It was pleasant to work with him. More

by MINNIE04
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mylee Burns
Other Employees : Andrew , Nickolas Kalantari
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Jan 04, 2022 -

Mercedes-Benz of Portland responded

Thank you for ordering your new vehicle with our team here at Mercedes-Benz of Portland! Our team is happy to know Andrew provided you with a great experience and we hope you will reach out should any future needs arise. Until then, enjoy!

January 01, 2022

Ryan Ellett was my salesman. He was very professional, direct and knowledgeable. Will definitely do business with him again. More

by EENGLISH79
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ryan Ellett, Duncan Ostrander
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Jan 04, 2022 -

Mercedes-Benz of Portland responded

Thank you for these kinds words about our team member, Ryan. Is is a pleasure to know he provided you with a great car buying experience and our team looks forward to having you back.

January 01, 2022

They are usually very considerate however they rotated my tires and yet we are told by Mercedes they should not be rotated!? Hmmm More

by NANCYGORSHE
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
I have no idea who worked on my car
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Jan 04, 2022 -

Mercedes-Benz of Portland responded

Hi Nancy, I regret to learn you believe your tires should not have been rotated. If you have continued concerns regarding this matter, please feel free to give our team a call. We would be happy to address any questions you may have.

Jan 05, 2022 -

NANCYGORSHE responded

When I brought in the car for routine service I asked that the front right tire be checked because it keeps losing air. Originally when I got the car, I had been told not to rotate tires on my car front to back because they were different sizes. When we checked out at my recent service the notes read that the tires had been rotated front to back. i asked the service rep if that was supposed to happen, he said no, and called the service guys asking if they had, evidently they said no. But then why had they typed it into the service notes if they had not? So I get home and I still have a low tire but not it is the left back tire! I take it to the local gas station and they pulled out a big nail. So now I wonder if my tires checked at all, were the tires rotated and that is why my back left tire is now low. Bottom line, if my tires were rotated, is it dangerous to drive them that way? Please let me know. We live at the beach, so it is not exactly easy to drop by and have you look at them.

December 31, 2021

Great people great customer service, I will highly recommend this dealership to others for repairs on Mercedes More

by LHOLROYD
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mark Tower
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Jan 04, 2022 -

Mercedes-Benz of Portland responded

Thank you for your willingness to recommend our team here at Mercedes-Benz of Portland! We are happy to know you had a great service experience and are already looking forward to your next visit with us.

December 31, 2021

Quick and, per my request, did only the needed 10K service required. Also enjoyed the comfortable customer waiting area. Thanks! More

by harrysmith
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jose Araujo Suarez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jan 04, 2022 -

Mercedes-Benz of Portland responded

Hi Harry, thank you for bring your vehicle to Mercedes-Benz of Portland for you 10k check-up. We are happy to have completed this service for you and hope you will return for any future needs.

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