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Mercedes-Benz of Portland
Portland, OR
2,270 Reviews
Mercedes-Benz of Portland is focused on providing customers with an honest and more straightforward buying and service experience. We believe in giving customers precise information so they can make confident decisions. Mercedes-Benz of Portland in downtown Portland, Oregon, joined the Lithia Motors family of dealerships in February 2011 after being acquired from Don Rasmussen Company. Mercedes-Benz of Portland, near the surrounding areas of Portland, Hillsboro, Beaverton, Tigard, Gresham, Wilsonville, Salem, Silverton, and Vancouver, features a wide selection of new Mercedes-Benz and pre-owned Mercedes-Benz cars, trucks, and SUVs. Our inventory includes new models such as the Mercedes-Benz C-Class, E-Class, S-Class, CL-Class, CLS-Class, GLK-Class, M-Class, GL-Class, G-Class, R-Class, SLK-Class, SL-Class & SLS-Class. Mercedes-Benz of Portland also has Mercedes-Benz Certified Pre-Owned cars and SUVs, vehicles that meet Mercedes-Benz demanding standards for quality and pass a meticulous certification process.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 7:00 PM
Saturday 9:00 AM - 7:00 PM
Sunday 10:00 AM - 6:00 PM
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 9:00 AM - 4:00 PM
Sunday Closed
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Showing 2,270 reviews
July 12, 2021
MB Portland always offers great customer service! They are efficient, professional and friendly!! Chris Cain is our go-to guy, and consistently provides us with solutions. are efficient, professional and friendly!! Chris Cain is our go-to guy, and consistently provides us with solutions. More
by DWILLIAMS819
Verified CustomerEmployees Worked With
Christopher Cain
Helpful July 12, 2021
A little expensive but assured that it stands by its service. Very professional, thorough and knowledgeable. Dealership provides a loaner car for the inconvenience. Thanks service. Very professional, thorough and knowledgeable. Dealership provides a loaner car for the inconvenience. Thanks More
by garybrown1996
Employees Worked With
Andy Acevedo
July 11, 2021
The technician was very professional and knowledgeable who has answered all the questions.. Very good customer service and good experiences. X X X X X who has answered all the questions.. Very good customer service and good experiences. X X X X X More
by CHICCHEN
Employees Worked With
July 11, 2021
Usual excellent work done by great people. It seems to me though that they over schedule and that causes a bottle neck and frustration for them and a few of us. though that they over schedule and that causes a bottle neck and frustration for them and a few of us. More
by KLAANICCA
Employees Worked With
July 11, 2021
Well organized, efficient, personable. Everything was ready and prepared for our appointment. Loaner car was ready. Staff was attentive and anticipated any issues that might have arisen. ready and prepared for our appointment. Loaner car was ready. Staff was attentive and anticipated any issues that might have arisen. More
by PARKER2
Employees Worked With
Rod Soprito
July 11, 2021
Great service - the best or nothing Turned in 2019 Great service - the best or nothing Turned in 2019 vehicle - picked up new vehicle New features have been explained - very friendly service, vehicl Great service - the best or nothing Turned in 2019 vehicle - picked up new vehicle New features have been explained - very friendly service, vehicle has been prepared nicely for pickup - all main features have been set up as a customer would like to have them More
by CRISTIN.PAUN
Employees Worked With
Tom Maddux
July 10, 2021
They are easy to work with. Listen to our needs & explanations & take care of business. Always friendly, quick & thorough with the job. We truly appreciate explanations & take care of business. Always friendly, quick & thorough with the job. We truly appreciate More
by STEVEN.LARSEN
July 09, 2021
AWSOME customer service . Loaner car was waiting for me. My car was washed and cleaned . The only question I have had my car 10 months. It was certified when I bought it. Not sure why the 20,000 mile tune My car was washed and cleaned . The only question I have had my car 10 months. It was certified when I bought it. Not sure why the 20,000 mile tuneup and the cost. More
by GTWHTH
Employees Worked With
July 06, 2021
Appreciated the extra effort by the employees Work done as promised and I was kept updated on progress. Cost was as expected. Car was washed as promised and I was kept updated on progress. Cost was as expected. Car was washed More
by KDSHURD
Employees Worked With
Christopher Cain
July 06, 2021
They fit my oil change in with very short notice when I was in town unexpectedly which was very much appreciated!!! They did a wonderful job too! was in town unexpectedly which was very much appreciated!!! They did a wonderful job too! More
by AMSEIDLITZ
Employees Worked With
Christopher Cain
