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Mercedes-Benz of Portland

Portland, OR

Overview
Employees
Reviews
Vehicles
4.2
2,513 Reviews
Mercedes-Benz of Portland is focused on providing customers with an honest and more straightforward buying and service experience. We believe in giving customers precise information so they can make confident decisions. Mercedes-Benz of Portland in downtown Portland, Oregon, joined the Lithia Motors family of dealerships in February 2011 after being acquired from Don Rasmussen Company. Mercedes-Benz of Portland, near the surrounding areas of Portland, Hillsboro, Beaverton, Tigard, Gresham, Wilsonville, Salem, Silverton, and Vancouver, features a wide selection of new Mercedes-Benz and pre-owned Mercedes-Benz cars, trucks, and SUVs. Our inventory includes new models such as the Mercedes-Benz C-Class, E-Class, S-Class, CL-Class, CLS-Class, GLK-Class, M-Class, GL-Class, G-Class, R-Class, SLK-Class, SL-Class & SLS-Class. Mercedes-Benz of Portland also has Mercedes-Benz Certified Pre-Owned cars and SUVs, vehicles that meet Mercedes-Benz demanding standards for quality and pass a meticulous certification process.
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1605 SW Naito Pkwy

Portland, OR

97201

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Showing 2,513 reviews

October 05, 2021

Overall very disappointing experience. We wouldn’t recommend this place to anyone. No customer service. More

by KMSSIDLO
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Mylee Burns
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Alvin, Duncan Ostrander
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Nov 04, 2021 -

Mercedes-Benz of Portland responded

Hello - Our team regrets to learn you feel this way following your experience at our dealership. I hope you will consider reaching out as I would value the opportunity to work towards earning back your business. 503-525-6241 Duncan Ostrander Sales Manager"

October 03, 2021

Prompt, courteous staff. Took my car in for annual service. Very thorough review of vehicle. More

by PMKISLING
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Christopher Cain
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Nov 04, 2021 -

Mercedes-Benz of Portland responded

Hello, our team is pleased to know you had a prompt and thorough service appointment and we would like to thank you for this kind review! Please don't hesitate to reach out for any future needs, we are happy to help!

October 03, 2021

Chris in service was courteous, professional and took care of me. Very pleased with the service More

by 207SATURMINO
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mo Abujamous, Christopher Cain
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Nov 04, 2021 -

Mercedes-Benz of Portland responded

Hello, thank you for this great review. We are pleased to know Chris provided you with courteous and professional service and we hope to have you back at Mercedes-Benz of Portland for any future needs.

October 01, 2021

My husband and I are from out of state and found the car we wanted at MB Portland. From start to finish the customer service was impeccable! Ryan and Mylee made a normally complicated process of buying a ve More

by ALABRA31
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mylee Burns
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ryan Ellett , Duncan Ostrander
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Nov 04, 2021 -

Mercedes-Benz of Portland responded

Hello, thank you for making the trip to Mercedes-Benz of Portland. We are pleased to know our team provided you with an enjoyable, efficient and seamless car buying experience and we would like to thank you for taking the time to share this great feedback!

October 01, 2021

Staffs are Very friendly and helpful!I throughly enjoyed Staffs are Very friendly and helpful! I throughly enjoyed my visit and will recommend highly. More

by SEINRIVER
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Christopher Cain
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Nov 04, 2021 -

Mercedes-Benz of Portland responded

Hello, we are pleased to know our team provided you with a friendly and helpful experience here at Mercedes-Benz of Portland and we would like to thank you for this great response!

September 30, 2021

Friendly and attentive. Timely on having the service performed.Easy to make an appointment and was quick To be able to get in for service More

by BONNIEANDGUS
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mark Tower
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September 29, 2021

Service was great! It was easy to get an appointment and very friendly service people. More

by GILESBB
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Aaron Avanzado
5.0
This rating includes all reviews, with more weight given to recent reviews.
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September 29, 2021

I like how you all are so kind to this old lady ... wish it was cheaper to have car care but really like my SUV . Thank you so much More

by ELLENIS29
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David Fish
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September 28, 2021

Service technician was very friendly and efficient, service was performed very quickly. Was very satisfied More

by BELL1173
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mark Tower
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September 28, 2021

I love the car I have and also the seller man was excellent I really love the service More

by ALIFARDOS7
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mylee Burns
John Frentsos
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Duncan Ostrander
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