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Mercedes-Benz of Portland
Portland, OR
2,509 Reviews
Mercedes-Benz of Portland is focused on providing customers with an honest and more straightforward buying and service experience. We believe in giving customers precise information so they can make confident decisions. Mercedes-Benz of Portland in downtown Portland, Oregon, joined the Lithia Motors family of dealerships in February 2011 after being acquired from Don Rasmussen Company. Mercedes-Benz of Portland, near the surrounding areas of Portland, Hillsboro, Beaverton, Tigard, Gresham, Wilsonville, Salem, Silverton, and Vancouver, features a wide selection of new Mercedes-Benz and pre-owned Mercedes-Benz cars, trucks, and SUVs. Our inventory includes new models such as the Mercedes-Benz C-Class, E-Class, S-Class, CL-Class, CLS-Class, GLK-Class, M-Class, GL-Class, G-Class, R-Class, SLK-Class, SL-Class & SLS-Class. Mercedes-Benz of Portland also has Mercedes-Benz Certified Pre-Owned cars and SUVs, vehicles that meet Mercedes-Benz demanding standards for quality and pass a meticulous certification process.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 7:00 PM
Saturday 9:00 AM - 7:00 PM
Sunday 10:00 AM - 6:00 PM
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 9:00 AM - 4:00 PM
Sunday Closed
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Showing 2,509 reviews
Verified Customer
August 16, 2024
Great service! They go above and beyond to provide the best service and make it super convenient. I wouldn't take my vehicle anywhere else. They go above and beyond to provide the best service and make it super convenient. I wouldn't take my vehicle anywhere else. More
by verdin.alejandra
August 15, 2024
I had the worst experience in the last 15 years since I have been using the services of this dealer. Unprofessional, bad communication, poor service. They ruined the image of the Mercedes brand have been using the services of this dealer. Unprofessional, bad communication, poor service. They ruined the image of the Mercedes brand More
by CRYS33MAN
Employees Worked With
Christopher Scorcio
August 13, 2024
Excellent and detailed service. Quick and timely service as well, in and out in a super timely fashion ! Quick and timely service as well, in and out in a super timely fashion ! More
by HH III
Employees Worked With
August 13, 2024
My service advisor is very attentive, knowledgeable, extremely helpful and professional. thank you for the wonderful experience. extremely helpful and professional. thank you for the wonderful experience. More
by STONE.ELLE
Employees Worked With
August 13, 2024
Great customer service from beginning to end. I was constantly updated as to the progress of work being done. I really appreciate appointment availability on Sunday. I was constantly updated as to the progress of work being done. I really appreciate appointment availability on Sunday. More
by RAYLENEOGDEN
Employees Worked With
Abigail Ramirez
August 11, 2024
Mylee and Edward were very easy to work with and made our car-buying experience a pleasure. car-buying experience a pleasure. More
by CHERYL39
August 11, 2024
It was a pleasure to work with the team at mercedes of Portland.! Thanks for being there for me. Portland.! Thanks for being there for me. More
by WEESEMOM10
August 08, 2024
A used car we bought was kept an extra 8 Days beyond what we were promised. Getting in touch with Megan was almost impossible. We're still trying to get something fixed that should have been fixed during the we were promised. Getting in touch with Megan was almost impossible. We're still trying to get something fixed that should have been fixed during the time the service department had our car. We get promises but no phone calls. Very unusual for a Mercedes dealership that we've had such great success with with our other two cars from there. More
by LIVEDINWAMENA
August 04, 2024
Best salesperson I’ve ever worked with. Finance manager was very unprofessional and inappropriate. I would not have pursued the sale if it hadn’t been for John. Finance manager was very unprofessional and inappropriate. I would not have pursued the sale if it hadn’t been for John. More
by ASHLYNYOSHIDA
