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Mercedes-Benz of Portland
Portland, OR
2,502 Reviews
Mercedes-Benz of Portland is focused on providing customers with an honest and more straightforward buying and service experience. We believe in giving customers precise information so they can make confident decisions. Mercedes-Benz of Portland in downtown Portland, Oregon, joined the Lithia Motors family of dealerships in February 2011 after being acquired from Don Rasmussen Company. Mercedes-Benz of Portland, near the surrounding areas of Portland, Hillsboro, Beaverton, Tigard, Gresham, Wilsonville, Salem, Silverton, and Vancouver, features a wide selection of new Mercedes-Benz and pre-owned Mercedes-Benz cars, trucks, and SUVs. Our inventory includes new models such as the Mercedes-Benz C-Class, E-Class, S-Class, CL-Class, CLS-Class, GLK-Class, M-Class, GL-Class, G-Class, R-Class, SLK-Class, SL-Class & SLS-Class. Mercedes-Benz of Portland also has Mercedes-Benz Certified Pre-Owned cars and SUVs, vehicles that meet Mercedes-Benz demanding standards for quality and pass a meticulous certification process.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 7:00 PM
Saturday 9:00 AM - 7:00 PM
Sunday 10:00 AM - 6:00 PM
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 9:00 AM - 4:00 PM
Sunday Closed
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Showing 2,502 reviews
July 06, 2020
Great experience. Edward Kluwe was my sales guy, he was completely excellent!!! best experience I’ve had at a dealer. He really worked with me on a 2019 and did everything he could to try to make the car w completely excellent!!! best experience I’ve had at a dealer. He really worked with me on a 2019 and did everything he could to try to make the car work, even looked into if it was possible to backwards update the car to use CarPlay! In the end he sourced a car from another dealer and had it delivered, just what I wanted! Of course, he got me the car at a fair price as well. Will totally repeat to this dealership. Thanks Edward! More
by DOMBEY
Verified Customer
June 28, 2020
Quality and professional care I really enjoyed working with Kenny. He was very professional and we took our time. He has a very strong sense of the product and know when to give ro I really enjoyed working with Kenny. He was very professional and we took our time. He has a very strong sense of the product and know when to give room to make decisions. I appreciated that. More
by KONERKO
Employees Worked With
Kenny Levias, Dale Acelar, Nickolas Kalantari
June 28, 2020
To: Future car buyers,From the beginning I was kepted To: Future car buyers, From the beginning I was kepted in formed of the stages of my vehicle progress to be sold. Chan was very forthcoming about i To: Future car buyers, From the beginning I was kepted in formed of the stages of my vehicle progress to be sold. Chan was very forthcoming about issues and was very helpful. I was picked up at the airport and drove to Portland Mercedes. Where i found beautiful awaited on vehicle to phurchase. Thank you, All for the help More
by Donald Woods
June 26, 2020
Great customer service, Tom is awesome. They really take care of you at Mercedes-Benz of Portland. I always get great attention to detail and a fantastic experience. at Mercedes-Benz of Por They really take care of you at Mercedes-Benz of Portland. I always get great attention to detail and a fantastic experience. at Mercedes-Benz of Portland. More
by BRENDA.KING
Employees Worked With
Thomas Maddux
June 26, 2020
Excellent Communication and Service Thomas Maddux is always a pleasure to work with. His communication is efficient and friendly. Dealing with Mercedes Benz of Portland is consistently a Thomas Maddux is always a pleasure to work with. His communication is efficient and friendly. Dealing with Mercedes Benz of Portland is consistently an enjoyable experience. More
by J
Employees Worked With
Thomas Maddux
June 26, 2020
New Car and 6 Year Service on Older Car I've worked with Tom Maddux and now Mark and Aimee. They are all fantastic! The response and service are excellent. They took the time to really expla I've worked with Tom Maddux and now Mark and Aimee. They are all fantastic! The response and service are excellent. They took the time to really explain things and were great working around my schedule. More
by WAYNE.WIEGE
Employees Worked With
Thomas Maddux, Aimee Papa, Mark Tower
June 18, 2020
Chan was beyond helpful. Thank you so much for helping us get our car and returning an item we left. We would recommend M-BP! get our car and returning an item we left. We would recommend M-BP! More
by SUMMER.SMITH9266
Employees Worked With
Dale Acelar, Nickolas Kalantari, Chan Saechao
June 15, 2020
got a Mercedes 4 yrs ago from this dealer, lease up and time to decide on new car. Narrowed choice to Mercedes and another luxury car. Final choice based on desire to stick with same dealer and with Chan time to decide on new car. Narrowed choice to Mercedes and another luxury car. Final choice based on desire to stick with same dealer and with Chan Saechao because of previous excellent sales and maintenance experience. Chan is highly professional, knowledgeable, patient and willing to answer all questions.Friendly and helpful at all times.Positive experiences lead to repeat business!! More
by fheckler
June 15, 2020
Fantastic Experience, couldn't of asked for a better service. They picked my wife and I up at the airport, we didn't even have to wait. We flew in for one car, and when arrived at the Dealership my wi service. They picked my wife and I up at the airport, we didn't even have to wait. We flew in for one car, and when arrived at the Dealership my wife fell in love with a different one. They didn't bat an eye, and were super accommodating to our switch. Would Highly recommend buying here!! Dale the Manager and Kenny the Salesperson were exceptional!!! Nick in Finance was fast and informative. More
by Justin R.
June 12, 2020
Samuel was great to work with and everything on the dealership's end went smoothly. Very nice facility and it was in an easy to find location. dealership's end went smoothly. Very nice facility and it was in an easy to find location. More
by TIM87HJOHNSON
Employees Worked With
Duncan Ostrander, Samuel Kim
