Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
Mercedes-Benz of Portland
Portland, OR
2,502 Reviews
Mercedes-Benz of Portland is focused on providing customers with an honest and more straightforward buying and service experience. We believe in giving customers precise information so they can make confident decisions. Mercedes-Benz of Portland in downtown Portland, Oregon, joined the Lithia Motors family of dealerships in February 2011 after being acquired from Don Rasmussen Company. Mercedes-Benz of Portland, near the surrounding areas of Portland, Hillsboro, Beaverton, Tigard, Gresham, Wilsonville, Salem, Silverton, and Vancouver, features a wide selection of new Mercedes-Benz and pre-owned Mercedes-Benz cars, trucks, and SUVs. Our inventory includes new models such as the Mercedes-Benz C-Class, E-Class, S-Class, CL-Class, CLS-Class, GLK-Class, M-Class, GL-Class, G-Class, R-Class, SLK-Class, SL-Class & SLS-Class. Mercedes-Benz of Portland also has Mercedes-Benz Certified Pre-Owned cars and SUVs, vehicles that meet Mercedes-Benz demanding standards for quality and pass a meticulous certification process.
Read More
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 7:00 PM
Saturday 9:00 AM - 7:00 PM
Sunday 10:00 AM - 6:00 PM
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 9:00 AM - 4:00 PM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 2,502 reviews
May 05, 2020
Great Service by sales and finance dept. Dale Acela, Myles Burns Kenny Levias were very professional and easy to work with. Made my purchase very enjoyable. Myles Burns Kenny Levias were very professional and easy to work with. Made my purchase very enjoyable. More
by RAYBARNHART
Verified Customer
April 28, 2020
Employee car pick up with Tom Tom has been the dealership liaison for DTNA for many years and always makes us feel welcome and like a true customer. He is courteous and takes time Tom has been the dealership liaison for DTNA for many years and always makes us feel welcome and like a true customer. He is courteous and takes time to explain features of the new car. It would behoove Mercedes Benz to survey even employee owners as to the features and technology of the cars and learn from our feedback. More
by verena.house
Employees Worked With
Thomas Maddux
April 27, 2020
Great sales staff. Couldnt have asked for a better experience. I would recommend to any one in the market for a mercedes. Thanks to Mark. experience. I would recommend to any one in the market for a mercedes. Thanks to Mark. More
by JJJOEKIM
April 21, 2020
This was the quickest, most professional car buying experience we have ever had. From the moment we arrived to driving away in our new car it really was an A + afternoon. experience we have ever had. From the moment we arrived to driving away in our new car it really was an A + afternoon. More
by TAMIMCINNIS79
April 17, 2020
As always Chan was really great to work with. He consistently does what he says and he is very professional. See you next time. Thanks Chan. consistently does what he says and he is very professional. See you next time. Thanks Chan. More
by JBOURDIN
Employees Worked With
Nickolas Kalantari, Chan Saechao, Duncan Ostrander
April 15, 2020
Excellent service!People were friendly and very Excellent service! People were friendly and very dedicated. All of them followed the covid 19 redirections. They gave us a nice gift to remember ou Excellent service! People were friendly and very dedicated. All of them followed the covid 19 redirections. They gave us a nice gift to remember our purchase. More
by SONAM.KIWALKAR8
Employees Worked With
Kenny Levias
April 15, 2020
Great Service Had the best service, and was taken care of the whole way. Got what I wanted and am pleased with the people that helped me and the car bought. Had the best service, and was taken care of the whole way. Got what I wanted and am pleased with the people that helped me and the car bought. More
by AARTIJJ
Employees Worked With
Dale Acelar, Nickolas Kalantari, Fouad Fouad
April 10, 2020
Edward Kluwe was such a knowledgeable and helpful sales person. He’s was very patient and quick to respond whenever I had a question. Would buy from him again. person. He’s was very patient and quick to respond whenever I had a question. Would buy from him again. More
by JILL
Employees Worked With
Ronnie Marques amazing too!, Nickolas Kalantari, Duncan Ostrander, Edward Kluwe
April 10, 2020
Top notch service all around. During this social distancing time, it’s difficult to look at a new car, but Fouad gave options and drove to the house for a test drive. All paperwork was done quickly distancing time, it’s difficult to look at a new car, but Fouad gave options and drove to the house for a test drive. All paperwork was done quickly and remotely, and the car was delivered, clean and sanitized - and with a lovely gift from him. Truly above and beyond - thank you!! More
by JESSCORDELL
Employees Worked With
Nickolas Kalantari, Duncan Ostrander, Fouad Fouad
April 03, 2020
New Car Tom did a great job pulling together the paperwork and ensuring I was comfortable with the vehicle! The car was cleaned, and ready to go when I arriv Tom did a great job pulling together the paperwork and ensuring I was comfortable with the vehicle! The car was cleaned, and ready to go when I arrived! Thanks, Tom! More
by PETER.HOBBS
