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Mercedes-Benz of Portland
Portland, OR
2,502 Reviews
Mercedes-Benz of Portland is focused on providing customers with an honest and more straightforward buying and service experience. We believe in giving customers precise information so they can make confident decisions. Mercedes-Benz of Portland in downtown Portland, Oregon, joined the Lithia Motors family of dealerships in February 2011 after being acquired from Don Rasmussen Company. Mercedes-Benz of Portland, near the surrounding areas of Portland, Hillsboro, Beaverton, Tigard, Gresham, Wilsonville, Salem, Silverton, and Vancouver, features a wide selection of new Mercedes-Benz and pre-owned Mercedes-Benz cars, trucks, and SUVs. Our inventory includes new models such as the Mercedes-Benz C-Class, E-Class, S-Class, CL-Class, CLS-Class, GLK-Class, M-Class, GL-Class, G-Class, R-Class, SLK-Class, SL-Class & SLS-Class. Mercedes-Benz of Portland also has Mercedes-Benz Certified Pre-Owned cars and SUVs, vehicles that meet Mercedes-Benz demanding standards for quality and pass a meticulous certification process.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 7:00 PM
Saturday 9:00 AM - 7:00 PM
Sunday 10:00 AM - 6:00 PM
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 9:00 AM - 4:00 PM
Sunday Closed
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Showing 2,502 reviews
January 31, 2020
Chan made the experience quick and painless. He was relaxed and calm, never pushy. Mylie was a pleasure. Quick and personable. I felt like l was doing business with friends. Top shelf customer service. relaxed and calm, never pushy. Mylie was a pleasure. Quick and personable. I felt like l was doing business with friends. Top shelf customer service. More
by CATHYLATT
Verified Customer
January 29, 2020
Gold Standard for Sales I own two Smart Cars. While having routine maintenance Chuck Haga my trusted service guru said our 2008 will not last forever- we haul constructio I own two Smart Cars. While having routine maintenance Chuck Haga my trusted service guru said our 2008 will not last forever- we haul construction materials in it. I asked about other options and Chuck introduced me to Mr. Levias. Kenny Levias was the BEST salesman! He provided honest, professional sales service. He worked with Mylee Burns in finance to complete paperwork and I drove my third Smart Car home. Thanks Team - you all were great. More
by 3 Smart Cars
January 29, 2020
Excellent Experience Great customer service! The transaction of purchasing the car and buying out my lease was efficient. The staff was accommodating. I would highly re Great customer service! The transaction of purchasing the car and buying out my lease was efficient. The staff was accommodating. I would highly recommend the dealership. More
by ELISEULMER
Employees Worked With
Dale Acelar, Nickolas Kalantari, Brian Carew
January 24, 2020
I had the best experience with Mercedes Benz of Portland! The best fastest staff got me in my new car within an hour! Edward is amazing, was pleasure to work with him! The best fastest staff got me in my new car within an hour! Edward is amazing, was pleasure to work with him! More
by YULIYATKACHUK3
Employees Worked With
Dale Acelar, Nickolas Kalantari
January 22, 2020
Quick/Painless Tire Replacement I called in the morning when I realized my tire was flat and was able to get my car in and back within a few hours. I called in the morning when I realized my tire was flat and was able to get my car in and back within a few hours. More
by JOSH88
Employees Worked With
Dale Acelar, Ronnie Marques
January 21, 2020
Used Car purchase Very quick to get the transaction completed with out a lot of delay or hassle. Joshua did a great job to not push to make deal. Very quick to get the transaction completed with out a lot of delay or hassle. Joshua did a great job to not push to make deal. More
by RICKNELSONCOLLINS
January 18, 2020
The dealership was very helpful in getting my car ordered and they worked hard to make my transition to my new car easy. Chan was awesome and they worked hard to make my transition to my new car easy. Chan was awesome More
by SARAHBRACELIN
Employees Worked With
Dale Acelar, Chan Saechao
January 17, 2020
Classy, no-hassle, no-pressure service. High quality product from knowledgeable and kind staff. Such a different experience from previous dealerships! Edward Kluwe, in particular, gave me so much of his product from knowledgeable and kind staff. Such a different experience from previous dealerships! Edward Kluwe, in particular, gave me so much of his time- to be sure I felt good about driving a long distance for the car I wanted. I wouldn’t have come without all his efforts. I only buy my cars from Edward now! 😉 More
by CAROLYNRUTHJOHNSON
Employees Worked With
Edward Kluwe - he was fantastic to work with! , Duncan Ostrander
January 13, 2020
Each time I fo business with Mercedes of PortlAnd, the experience gets better and better. We feel listened to, we feel heard, and we feel each time, our needs are met. What a great team to work with. experience gets better and better. We feel listened to, we feel heard, and we feel each time, our needs are met. What a great team to work with. More
by AGREER5633
Employees Worked With
John Frentsos and Nick Kalantari. They both get five (5) stars, Dale Acelar
