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Mercedes-Benz of Portland

Portland, OR

Overview
Employees
Reviews
Vehicles
4.2
2,520 Reviews
Mercedes-Benz of Portland is focused on providing customers with an honest and more straightforward buying and service experience. We believe in giving customers precise information so they can make confident decisions. Mercedes-Benz of Portland in downtown Portland, Oregon, joined the Lithia Motors family of dealerships in February 2011 after being acquired from Don Rasmussen Company. Mercedes-Benz of Portland, near the surrounding areas of Portland, Hillsboro, Beaverton, Tigard, Gresham, Wilsonville, Salem, Silverton, and Vancouver, features a wide selection of new Mercedes-Benz and pre-owned Mercedes-Benz cars, trucks, and SUVs. Our inventory includes new models such as the Mercedes-Benz C-Class, E-Class, S-Class, CL-Class, CLS-Class, GLK-Class, M-Class, GL-Class, G-Class, R-Class, SLK-Class, SL-Class & SLS-Class. Mercedes-Benz of Portland also has Mercedes-Benz Certified Pre-Owned cars and SUVs, vehicles that meet Mercedes-Benz demanding standards for quality and pass a meticulous certification process.
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1605 SW Naito Pkwy

Portland, OR

97201

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Showing 2,520 reviews

February 24, 2020

Excellent crew at the Mercedes Portland. Very helpful and caring of the customers needs and requests. Always approachable and would love to recommend this place to others. More

by DEEPAK.VERMA
Recommend Dealer
Yes
Employees Worked With
Nickolas Kalantari, Duncan Ostrander, Fouad Fouad
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February 24, 2020

John is very awesome guy, didn’t pressure us as well as Edward and it was a smooth transaction and we’re satisfied and recommended to my family and friends! More

by MARCHEL4EVER
Recommend Dealer
Yes
Employees Worked With
John Frentsos
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Dale Acelar, Nickolas Kalantari, Edward Kluwe, Brian Carew
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February 24, 2020

Took 4 hours total and 2 and a half once I had selected my car. The person who helped me was very obnoxious. Not a good experience. More

by BRETT.JOHNSON
Recommend Dealer
No
Employees Worked With
Nickolas Kalantari, Mark Raleigh, Duncan Ostrander
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Mar 03, 2020 -

Mercedes-Benz of Portland responded

Brett, First and foremost, thank you for being a customer here at Mercedes-Benz of Portland. I was here and it was more than a stressful time to rush all the deals to get yours in right away. I truly apologize, as I know, time is important for you and all our clients. In the near future, when you come back for an service and/or car wash, please see me. I would like to see what we can do to make sure you are happy. We know that we can't change the experience that you had, but i will do everything i can in the future to make your experience better. If you would like to contact me directly, please do so by calling 5032288351 and asked to be transfer to me. Thank you, Dale Acelar

February 24, 2020

My husband and I had a fascinating time at the Mercedes Benz of Portland From the the time we walked through the door and was greeted by Josh Chinn did such a wonderful job with meeting our needs. He ha More

by BILLIE.ANDERSON2
Recommend Dealer
Yes
Employees Worked With
Nickolas Kalantari, Chan Saechao, Duncan Ostrander
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February 19, 2020

Great Day Just bought a cute car at a great price! John and the rest of the staff treated me and my family - like family. Super fast and exceptional to work wit More

by RangerMac
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Frentsos
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Nickolas Kalantari
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February 18, 2020

Relatively fast and efficient purchasing experience Thank you for the full tank of gas... Samuel was quite service oriented, offered to assist me with drop off of my rental... I'm surprised that CarFAX More

by ecmarkiewicz
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nickolas Kalantari, Duncan Ostrander, Samuel Kim
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February 12, 2020

Easy and fast Pleasant experience. Matter of fact on price. No issues really. Would return and work with them again. Like the cars and each dealership has that More

by LA1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kenny Levias, Dale Acelar, Nickolas Kalantari
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February 01, 2020

The service at Mercedes-Benz Of Portland was good. I want to thank Brian Carew for his time and good service he provided to me. More

by L.DFOSTERLUVAF5
Recommend Dealer
Yes
Employees Worked With
Mylee Burns
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Duncan Ostrander, Brian Carew
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January 31, 2020

Chan made the experience quick and painless. He was relaxed and calm, never pushy. Mylie was a pleasure. Quick and personable. I felt like l was doing business with friends. Top shelf customer service. More

by CATHYLATT
Recommend Dealer
Yes
Employees Worked With
Mylee Burns
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Chan Saechao
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January 29, 2020

Excellent Experience Great customer service! The transaction of purchasing the car and buying out my lease was efficient. The staff was accommodating. I would highly re More

by ELISEULMER
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dale Acelar, Nickolas Kalantari, Brian Carew
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