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Mercedes-Benz of Portland
Portland, OR
2,609 Reviews
Mercedes-Benz of Portland is focused on providing customers with an honest and more straightforward buying and service experience. We believe in giving customers precise information so they can make confident decisions. Mercedes-Benz of Portland in downtown Portland, Oregon, joined the Lithia Motors family of dealerships in February 2011 after being acquired from Don Rasmussen Company. Mercedes-Benz of Portland, near the surrounding areas of Portland, Hillsboro, Beaverton, Tigard, Gresham, Wilsonville, Salem, Silverton, and Vancouver, features a wide selection of new Mercedes-Benz and pre-owned Mercedes-Benz cars, trucks, and SUVs. Our inventory includes new models such as the Mercedes-Benz C-Class, E-Class, S-Class, CL-Class, CLS-Class, GLK-Class, M-Class, GL-Class, G-Class, R-Class, SLK-Class, SL-Class & SLS-Class. Mercedes-Benz of Portland also has Mercedes-Benz Certified Pre-Owned cars and SUVs, vehicles that meet Mercedes-Benz demanding standards for quality and pass a meticulous certification process.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 7:00 PM
Saturday 9:00 AM - 7:00 PM
Sunday 10:00 AM - 6:00 PM
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 9:00 AM - 4:00 PM
Sunday Closed
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Showing 2,610 reviews
Verified Customer
October 07, 2025
Madison helped me with my service needs and she did a wonderful job. Your service department got the service done on time. Madison set me up with Lyft both ways which made it much easier for me to use y wonderful job. Your service department got the service done on time. Madison set me up with Lyft both ways which made it much easier for me to use your shop. Thanks for your help! Dean More
by Dean
Employees Worked With
Madison in Service
October 05, 2025
I like this dealership. They just do good jobs for repairs and car maintenance. I feel I can count on the people in here. They just do good jobs for repairs and car maintenance. I feel I can count on the people in here. More
by JIAWU030961
October 05, 2025
Fast service and willing to accommodate last minute emergency repairs. Courteous and helpful staff, convenient location. emergency repairs. Courteous and helpful staff, convenient location. More
by DONSMITH2269
Employees Worked With
October 04, 2025
It was great to work with Azoz. He is knowledgeable, listened to my needs, and recommended a great car. I give Azoz five stars! It was a very long wait to complete the lease paperwo He is knowledgeable, listened to my needs, and recommended a great car. I give Azoz five stars! It was a very long wait to complete the lease paperwork. That is an opportunity for improvement at Portland Mercedes. More
by BTPASHLEY
Employees Worked With
Azoz
October 03, 2025
The most friendly dealership. We used to take our car to bend when we needed service since we visit there often but had a bad experience there. Portland Mercedes has been no less We used to take our car to bend when we needed service since we visit there often but had a bad experience there. Portland Mercedes has been no less than stellar for us with service and professionalism. Treating us kindly always like we matter More
by Betsyolive
Employees Worked With
October 01, 2025
I am not happy with the service on the wheel changes. The old wheel (done by Mercedes too) had uneven usage (with low miles) and they just change them with not balance of the steering to avoid the same p The old wheel (done by Mercedes too) had uneven usage (with low miles) and they just change them with not balance of the steering to avoid the same problem. More
by Francisco
Employees Worked With
Other Employees :
Not sure about the girl who attend me, but message came from mechanic
September 29, 2025
Love brining my vehicle into Mercedes-Benz of Portland. Madison Brouwer my service advisor is the best! Madison Brouwer my service advisor is the best! More
by Jcruz2025
September 26, 2025
Great communication, friendly and efficient staff, timely updates, and overall great customer service throughout the repair process. updates, and overall great customer service throughout the repair process. More
by acp0
Employees Worked With
