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Mercedes-Benz of Portland
Portland, OR
2,690 Reviews
Mercedes-Benz of Portland is focused on providing customers with an honest and more straightforward buying and service experience. We believe in giving customers precise information so they can make confident decisions. Mercedes-Benz of Portland in downtown Portland, Oregon, joined the Lithia Motors family of dealerships in February 2011 after being acquired from Don Rasmussen Company. Mercedes-Benz of Portland, near the surrounding areas of Portland, Hillsboro, Beaverton, Tigard, Gresham, Wilsonville, Salem, Silverton, and Vancouver, features a wide selection of new Mercedes-Benz and pre-owned Mercedes-Benz cars, trucks, and SUVs. Our inventory includes new models such as the Mercedes-Benz C-Class, E-Class, S-Class, CL-Class, CLS-Class, GLK-Class, M-Class, GL-Class, G-Class, R-Class, SLK-Class, SL-Class & SLS-Class. Mercedes-Benz of Portland also has Mercedes-Benz Certified Pre-Owned cars and SUVs, vehicles that meet Mercedes-Benz demanding standards for quality and pass a meticulous certification process.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 7:00 PM
Saturday 9:00 AM - 7:00 PM
Sunday 10:00 AM - 6:00 PM
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 9:00 AM - 4:00 PM
Sunday Closed
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Showing 2,690 reviews
January 31, 2026
The dealership charged five hours a total of $1250 for a 15 minute job that included at the most a $10 part 15 minute job that included at the most a $10 part More
by ayj348
Verified Customer
January 29, 2026
Service team is amazing and very transparent with the required service that are needed. I have particularly appreciated the pictures, videos, and post service report. required service that are needed. I have particularly appreciated the pictures, videos, and post service report. More
by TONY.KOPKI
January 22, 2026
Great service. Friendly people. Great value. Purchasing a used Mercedes was the best decision I ever made when it comes to cars. I’m not a name brand person. I look Friendly people. Great value. Purchasing a used Mercedes was the best decision I ever made when it comes to cars. I’m not a name brand person. I look for quality. I always feel like I get a little extra when I go see the people at Mercedes on nato parkway. (Ps. No parking hassle) More
by JenniferPuentes.owner
Employees Worked With
Michael Coogan 6 stars!! Rebecca Brey
January 21, 2026
Did great job in listening to my issues about recent service and resolved complaint. Able to get vehicle repaired same day which was appreciated. service and resolved complaint. Able to get vehicle repaired same day which was appreciated. More
by DANWRIGHT0
January 19, 2026
Outstanding Service by Andy and Team. ...my car is a 2024 SL 500 in perfect condition, and I expect to always keep it that way thanks to all of you! ...my car is a 2024 SL 500 in perfect condition, and I expect to always keep it that way thanks to all of you! More
by NANCYAMURPHY
Employees Worked With
January 18, 2026
I made an appt to get the cover of the center counsel in my GLC300 fixed. Although they knew the problem, no one checked to see if the part was in stock before I brought the car in and told me it would take my GLC300 fixed. Although they knew the problem, no one checked to see if the part was in stock before I brought the car in and told me it would take a few hours. The first time I dropped it off I happen to ask how long it would take, and if the part was in stock, and then the service manager realized it was not and had to order it. I had to bring the car back another day after the part was ordered. Then it took three days more to fix because they realize yet another part had to be ordered. I had to call many times and left may messages to see when the car would be ready and had trouble getting a clear answer. Normally the service and comms at this Mercedes dealership is great but this time, unfortunately it was not. More
by Meganomcdonagh71
