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Mercedes-Benz of Portland
Portland, OR
2,502 Reviews
Mercedes-Benz of Portland is focused on providing customers with an honest and more straightforward buying and service experience. We believe in giving customers precise information so they can make confident decisions. Mercedes-Benz of Portland in downtown Portland, Oregon, joined the Lithia Motors family of dealerships in February 2011 after being acquired from Don Rasmussen Company. Mercedes-Benz of Portland, near the surrounding areas of Portland, Hillsboro, Beaverton, Tigard, Gresham, Wilsonville, Salem, Silverton, and Vancouver, features a wide selection of new Mercedes-Benz and pre-owned Mercedes-Benz cars, trucks, and SUVs. Our inventory includes new models such as the Mercedes-Benz C-Class, E-Class, S-Class, CL-Class, CLS-Class, GLK-Class, M-Class, GL-Class, G-Class, R-Class, SLK-Class, SL-Class & SLS-Class. Mercedes-Benz of Portland also has Mercedes-Benz Certified Pre-Owned cars and SUVs, vehicles that meet Mercedes-Benz demanding standards for quality and pass a meticulous certification process.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 7:00 PM
Saturday 9:00 AM - 7:00 PM
Sunday 10:00 AM - 6:00 PM
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 9:00 AM - 4:00 PM
Sunday Closed
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Showing 2,502 reviews
February 23, 2023
I have always been happy with Mercedes-Benz of Portland. Anyone I've had contact with has always been respectful, and timely in addressing issues with my cars. Kenny took good care of me when I ordered my Anyone I've had contact with has always been respectful, and timely in addressing issues with my cars. Kenny took good care of me when I ordered my cars, and was very patient answering my questions. Mark is at the top of my list for efficiency and communication. More
by SHTZULU95
Verified CustomerEmployees Worked With
Kenny Levias, Mark Tower
February 21, 2023
My salesperson, Dale, was amazing throughout the entire process from the moment I emailed about my car, until the moment I drove it off the lot. He worked with me in terms a and made sure everything was re process from the moment I emailed about my car, until the moment I drove it off the lot. He worked with me in terms a and made sure everything was ready to go in time. Thanks Dale!! More
by vagabondlara
February 21, 2023
Everyone is very nice end helpful with any needs. Ryan made the buying process quick and easy. Ryan made the buying process quick and easy. More
by ANGELA
February 21, 2023
John Frentsos was very responsive and a true professional. We transacted over the phone and agreed on a deal within hours. I wish every car purchase can be as smooth as this. I generally dislike professional. We transacted over the phone and agreed on a deal within hours. I wish every car purchase can be as smooth as this. I generally dislike dealing with auto sales professionals, but John was an anomaly. More
by 89134LV
February 21, 2023
Overall a great experience from start to finish. Started look at new cars, but then found a used car that better matched my budget needs. The team was patient and helpful throughout. Started look at new cars, but then found a used car that better matched my budget needs. The team was patient and helpful throughout. More
by WARNER.D
Employees Worked With
Nickolas Kalantari, Samuel Kim, Ryan Ellett, Jennifer Joseph
February 20, 2023
Honestly, this was one of the best car buying experiences I have had. Everyone was so friendly, kind, and patient. They went above and beyond to make sure I was happy with my purchase. Alvin was wonderful! I have had. Everyone was so friendly, kind, and patient. They went above and beyond to make sure I was happy with my purchase. Alvin was wonderful! More
by BISHOP0113
February 20, 2023
Best service for the metro area. Been to others that are closer to me, but this has best service. Only issue is it is hard to get an appointment most the time cause they are so busy. Been to others that are closer to me, but this has best service. Only issue is it is hard to get an appointment most the time cause they are so busy. Maybe because they give the best service so everyone wants to go there. More
by KIM.ROSKE
Employees Worked With
Sean Popplewell
