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Mercedes-Benz of Portland - Service Center

Portland, OR

4.1
1,535 Reviews

1,535 Reviews of Mercedes-Benz of Portland - Service Center

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April 30, 2022

Andy was very helpful. Considerate, informative, kept in touch every step of tge way. Andy is a perfect reason why clients will come back for service and very understanding More

by wishukd
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brandon Godbey
May 03, 2022 -

Mercedes-Benz of Portland responded

Thank you for your excellent feedback and genuine satisfaction of working with Andy. Safe travels!

April 29, 2022

Mercedes-Benz of Portland is a great dealership and the service is always top notch! More

by ALEX.MARTIN-BANZER
Recommend Dealer
Yes
Employees Worked With
Nate Johnson-Grumm
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 30, 2022 -

Mercedes-Benz of Portland responded

Hi Alex, It is a pleasure to earn your business and 5-star customer satisfaction rating!

April 29, 2022

I think this Mercedes dealership is the best car dealership in Portland. The staff is very easy to deal with. More

by GREG.MIRECKI
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mylee Burns
5.0
This rating includes all reviews, with more weight given to recent reviews.
Richard Fox
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Thomas Maddux, Nickolas Kalantari, Mark Tower
Apr 30, 2022 -

Mercedes-Benz of Portland responded

A kind compliment from our happy customer makes our day. Safe travels, Greg!

April 29, 2022

Courteous and professional service And the courtesy rental car while your vehicle is getting service is really nice More

by LARRYCUMMINGS
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mark Tower
Apr 30, 2022 -

Mercedes-Benz of Portland responded

Hi Larry, Thank you for the 5-star recognition of our courteous and professional service!

April 29, 2022

Good people who care about service. They work hard to always take care of me. More

by KELLY.KESSI
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Andy Acevedo
Apr 30, 2022 -

Mercedes-Benz of Portland responded

Hi Kelly, Thank you for trusting us to take care of your auto needs. We appreciate the 5-star review!

April 28, 2022

Their customer service is wonderful very caring and friendly. They also don’t have you going unattended for a while which is amazing! More

by Gerardo Z
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nate Johnson-Grumm
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 28, 2022 -

Mercedes-Benz of Portland responded

Hi Gerardo, Thank you for the 5-stars and sharing that you experience wonderful 5-star, caring, and friendly service during your visit!

April 28, 2022

Mark was great. I came in and the end of the day and he got someone over to look at the break light right away. More

by SVEN
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mark Tower
Apr 29, 2022 -

Mercedes-Benz of Portland responded

We appreciate the 5-star feedback, Sven! Thank you for the compliments to Mark who accommodated your visit resulting in the timely repair of your brake light.

April 26, 2022

Great Service, friendly fare employees, especially Tom Maddux who goes out of his way to take care of the customer. More

by VINCEMCHORSE
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Thomas Maddux
Apr 28, 2022 -

Mercedes-Benz of Portland responded

It is a pleasure to earn your business, Vince! Thank you for the compliments about Tom, our team, and the great, friendly service you receive as our customer.

April 25, 2022

My advisor was easy to work with and very understanding. I appreciate his help very much. More

by LISAWEINSTEIN
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mo Abujamous, Mark Tower
Apr 28, 2022 -

Mercedes-Benz of Portland responded

We appreciate your patronage, Lisa! Thank you for the 5-star satisfaction rating and sharing your enjoyment of working with your service advisor.

April 25, 2022

Very easy to work with. Throughout the service, they communicated with me and let me know where they where at with the progress. More

by CARMCCOOPER
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joseph Davis
Apr 28, 2022 -

Mercedes-Benz of Portland responded

Thank you for confirming your excellent experience due to the ease and consistent communication throughout the process.

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