Mercedes-Benz of Portland - Service Center

We had just purchased our preowned 2015 E350 prior to our trip from PA to WA. When we arrived our brakes began to leak fluid. Your dealership service department disclosed a detailed account of extensive br trip from PA to WA. When we arrived our brakes began to leak fluid. Your dealership service department disclosed a detailed account of extensive brake line corrosion and the diagnosis hit us in the gut and the pocketbook. After a second opinion we concluded that having your professionals do the repairs was the best solution! Thanks for the honesty even in the face of delivering the bad news. More

They have great service and they take care of their customers. Snacks and drinks always available in customer waiting area. customers. Snacks and drinks always available in customer waiting area. More

Excellent timely service. Repair done perfectly and to highest standards. Definitely worth the extra Mercedes surcharge. Repair done perfectly and to highest standards. Definitely worth the extra Mercedes surcharge. More

The mechanics are friendly enough and they got started on the repair right away when I arrived the repair right away when I arrived More

my car was returned with low tire pressure, a dead battery in my remote and my main base speaker is now not working. I will have to return for more service. battery in my remote and my main base speaker is now not working. I will have to return for more service. More

Better than average service experience. Love my service advisor..she is so knowledgeable and thorough. Thank you Love my service advisor..she is so knowledgeable and thorough. Thank you More

Awesome. Service rep was efficient, friendly, professional, knowledgeable. I appreciated that he noticed a small dent and let me know about dealer services to Service rep was efficient, friendly, professional, knowledgeable. I appreciated that he noticed a small dent and let me know about dealer services to easily fix it. There seems to be a lot of turnover and ad advisors there, I hope you’re able to keep him! More

Very Friendly, fast and very knowledgeable. Kept me updated and got me out very fast. Kept me updated and got me out very fast. More

I appreciate the great services. I've been getting from you guys, All of my. Maintenance work have been done in a professional mannor . I've been getting from you guys, All of my. Maintenance work have been done in a professional mannor . More

Palmer, our salesman, Rebecca in service and Brad in finance were courteous, professional and helpful from the moment we arrived until we left.. finance were courteous, professional and helpful from the moment we arrived until we left.. More