Dealer Reviews
Service Reviews
Cars for Sale
Write a Review
Dealer Log In
Back
View Dealership
Write a review

Mercedes-Benz of Portland - Service Center

Portland, OR

4.1
1,522 Reviews
Call Service Center (971) 340-4573

1,522 Reviews of Mercedes-Benz of Portland - Service Center

Sort by
July 27, 2023

Very professional, and helpful person they were doing everything by the book.Cecilia it was so nice and helpful all the way More

by tomagresham09@hotmail.com
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cecila
Report | Print
Jul 28, 2023 -

Mercedes-Benz of Portland responded

Thank you for these kind words, Tom! Our team truly appreciates your recent business and we hope to have you back at Mercedes-Benz of Portland again soon.

July 26, 2023

This is an outstanding dealership. They are professional, thorough, competent, friendly– – – everything I would want in service for my Mercedes Benz. Cecilia Salgado was the perfect se More

by ROGERPEASE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cecilia Salgado
Report | Print
Jul 26, 2023 -

Mercedes-Benz of Portland responded

Hello Roger, Thank you for taking the time to leave us with your outstanding feedback. It is wonderful to know Cecilia went the extra mile for you. We look forward to serving you again here at Mercedes-Benz of Portland.

July 26, 2023

Good prompt and friendly service. They did a good job on our car and we were satisfied! More

by RICK@RGANDCO.COM
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Andy Acevedo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jul 26, 2023 -

Mercedes-Benz of Portland responded

Thank you for choosing Mercedes-Benz of Portland for your automotive needs, Rick. Your business is truly appreciated. Our team looks forward to serving you again down the road.

July 25, 2023

Courteous staff and my car was serviced and finished close to the time that I was quoted. Also, when my car is ready it’s always nice and clean from the car wash; a bonus service. More

by PATRICKSTEARNS60
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mekonnen Wossene
Report | Print
Jul 25, 2023 -

Mercedes-Benz of Portland responded

Thank you for sharing your experience with us! We're delighted to know that our courteous staff provided you with efficient service, and we could meet your expectations regarding the quoted time. We appreciate your kind words and look forward to providing you with the same level of excellence during your future visits to Mercedes-Benz of Portland.

July 25, 2023

Treated with respect and care. Customer service at its finest. Nothing more to add done More

by HIDGESCREW
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mekonnen Wossene
Report | Print
Jul 25, 2023 -

Mercedes-Benz of Portland responded

Thank you for your kind words! We're thrilled to hear that you were treated with respect and care, and that our customer service was at its finest during your visit. Your satisfaction is our top priority, and we're grateful for your feedback. We look forward to serving you again at Mercedes-Benz of Portland!

July 24, 2023

Very, very nice and professional customer service. I appreciate this having worked at Nordstrom for 20 years. Top notch service. More

by NJFERSCH
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mekonnen Wossene
Report | Print
Jul 25, 2023 -

Mercedes-Benz of Portland responded

Thank you so much for the positive feedback, your customer service insight makes this an even bigger compliment! The team here at At Mercedes-Benz of Portland are thrilled to have provided you with top-notch service, and we look forward to exceeding your expectations in the future!

Jul 25, 2023 -

Mercedes-Benz of Portland responded

Thank you so much for the positive feedback, your customer service insight makes this an even bigger compliment! The team here at At Mercedes-Benz of Portland are thrilled to have provided you with top-notch service, and we look forward to exceeding your expectations in the future!

July 24, 2023

Great cars, great service and really great people. The best in Portland. Keep up the fine work! More

by wepj
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Andy Acevedo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jul 25, 2023 -

Mercedes-Benz of Portland responded

Thank you for your wonderful feedback! We're delighted that you had a fantastic experience with our great cars, excellent service, and our exceptional team at Mercedes-Benz of Portland. We appreciate your support and look forward to serving you again soon!

July 24, 2023

After being abused at Wilsonville Benz, this was a refreshing change. Mekonnen gave me and my car tlc. More

by ELSIECHAN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mekonnen Wossene
Report | Print
Jul 25, 2023 -

Mercedes-Benz of Portland responded

We're glad you found a positive and refreshing change at our dealership. At Mercedes-Benz of Portland, providing TLC to both our customers and their cars is our top priority. Thank you for allowing us to serve you, and we hope to continue exceeding your expectations in the future.

July 23, 2023

Courteous service and rapid response to additional issues with the vehicle. Shuttle and loaner service always offered. More

by Amador
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Andy Acevedo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jul 24, 2023 -

Mercedes-Benz of Portland responded

We appreciate your positive feedback! Thank you for highlighting our courteous service, rapid response to vehicle issues, and the convenience of our shuttle and loaner services. We look forward to serving you again at Mercedes-Benz of Portland!

July 21, 2023

I asked about a replacement battery and had no response. Plus they changed me -almost $500 for an A service which was basically an Oil change More

by pecknigel1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Mekonnen Wossene
Report | Print
Jul 25, 2023 -

Mercedes-Benz of Portland responded

Hello, thank you for your candid feedback. I would like to extend my apologies for the level of communication you received, and can assure you this will be addressed with our team. In the meantime, the opportunity to learn more about your service quote and address your concern would be welcomed. Please consider reaching out to me direct using the contact below. 503-228-8351 Eric Trueblood Service Manager

1
...
44
45
46
...
153