Mercedes-Benz of Portland - Service Center

They always do a great job! ! Mekkonnan is great to work with!! They can be trusted to take care of your car! ! Mekkonnan is great to work with!! They can be trusted to take care of your car! More

Mark was find enough to go above and beyond by keeping an open line of communication and staying back after hours for me to return a rental and pick up my car. open line of communication and staying back after hours for me to return a rental and pick up my car. More

Mark was super helpful and kind. He was efficient with his work and gave me a loaner to drive while my car is getting a warranty fix. He has everything ready to go and I didn’t have He was efficient with his work and gave me a loaner to drive while my car is getting a warranty fix. He has everything ready to go and I didn’t have to wait or had any issues. Thank you Mark. More

Excellent service from Mark Tower! … I’m very happy! Great professional score! Thank you so much!… … I’m very happy! Great professional score! Thank you so much!… More

I love the customer service which is the very best cause they listen to you they listen to you More

My Salespeople, Andrew Fox is awesome and because of him I will recommend this dealership. My service advisor, Cecilia has been very helpful in attending to my service needs. She has been great to work with I will recommend this dealership. My service advisor, Cecilia has been very helpful in attending to my service needs. She has been great to work with. More

Great service on the car, but it came back dirtier than it was when I brought it in. When asked how the experience was / if there was any concerns, I noted exactly that but then stopped getting responses… it was when I brought it in. When asked how the experience was / if there was any concerns, I noted exactly that but then stopped getting responses… More

Under staffed, unable to provide updates in a timely manner. They send emails instead of calling when the call is requested. manner. They send emails instead of calling when the call is requested. More

Did the work I requested. I Got the car back when promised. Price charged as quoted. I Got the car back when promised. Price charged as quoted. More

Big shoutout to the folks at Mercedes-Benz of Portland! This place seriously rocks. You're not just the best in the Pacific NW, but you've set the bar sky-high for dealerships everywhere. The team over This place seriously rocks. You're not just the best in the Pacific NW, but you've set the bar sky-high for dealerships everywhere. The team over there is just awesome - helpful, knowledgable, and super friendly. Going to a dealership can sometimes be a hassle, but you guys make it feel like a breeze. It's clear you guys know your stuff and genuinely care about making sure everyone walks away happy. And let's not forget about the cars - top-quality every time. Each visit is more than just a purchase, it's a fantastic experience from start to finish. So here's to the crew at Mercedes-Benz of Portland, thank you for all you do. You've got a fan for life, and I can't wait to come back for my next Mercedes. Keep doing you! More