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Mercedes-Benz of Portland - Service Center

Portland, OR

4.1
1,520 Reviews
Call Service Center (971) 340-4573

1,520 Reviews of Mercedes-Benz of Portland - Service Center

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January 11, 2023

My phone call for help - your response, “Come on down. We’ll see what we can do.” Arrived 45 minutes later, my car was inspected, problem found, I was back on the road about 30 minutes later. it was More

by SLAPIKASM
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mark Tower
Report | Print
Jan 11, 2023 -

Mercedes-Benz of Portland responded

Thank you for reaching our to our team at Mercedes-Benz of Portland. Getting you back on the road as efficiently as possible was our pleasure and we hope to have the opportunity to work with you again in the future.

January 09, 2023

Very unorganized, no planning even though it was months before they could schedule my car in for service. More

by TAO
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Sean Popplewell
Report | Print
January 07, 2023

Courteous, helpful and conscientious employees and a clean, efficient operation. Good location for those that live and/or work in the city. More

by MEE-PNW
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sean Popplewell
Report | Print
Jan 09, 2023 -

Mercedes-Benz of Portland responded

Thank you for this kind review of our team, facilities and location! Your business here at Mercedes-Benz of Portland greatly appreciated. We look forward to having the opportunity to work with you again in the future.

January 07, 2023

Very good service. Will take my car back in the future. Final price lower than expected. More

by wepj
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mark Tower
Report | Print
Jan 09, 2023 -

Mercedes-Benz of Portland responded

Thank you for bringing your vehicle to our team at Mercedes-Benz of Portland for service. We are pleased to know you were happy with the service provided, and look forward to your next visit here. Until then, drive safe.

January 04, 2023

All work done correctly. Car finished ahead of schedule.Good communication. Only recommended service that was truly necessary. Thanks Mark and team. More

by WOLFSONS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alexander Ramsey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brent Tanigawa
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Brandon Godbey, Arthur Dimalanta, Mark Tower, Mekonnen Wossene
Report | Print
Jan 05, 2023 -

Mercedes-Benz of Portland responded

Thank you for bringing your vehicle to our team at Mercedes-Benz of Portland. Our team is happy to have provided quality, communicative and pressure-free service! If there is anything we can do to help in the future, please don't hesitate to contact our team.

January 03, 2023

I like being greeted upon arrival and told what to expect in terms of cost and down time. More

by colistro1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Andy Acevedo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jan 04, 2023 -

Mercedes-Benz of Portland responded

Hello, We're glad to hear you appreciate the fast greeting and quick estimates you receive here at Mercedes-Benz of Portland. Thank you the compliments and your trust in the team. We'll see you again next visit.

Jan 04, 2023 -

colistro1 responded

You can bet that you will!

Jan 04, 2023 -

colistro1 responded

You can bet that you will!

Jan 04, 2023 -

colistro1 responded

You can bet that you will!

Jan 04, 2023 -

colistro1 responded

You are the best, thank you. Sincerely, Dr. C.

December 31, 2022

Good service ,nice customer treatment, good snacks and coffee and tea and pop soda and water, nice and comfortable lounge. More

by Merci
Recommend Dealer
Yes
Employees Worked With
Andy Acevedo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Sean Popplewell
Report | Print
Jan 04, 2023 -

Mercedes-Benz of Portland responded

Hello Merci, We love to hear you not only enjoy our accommodations and facility but also the service you receive here at Mercedes-Benz of Portland. Thank you very much for trusting us with your vehicle's care. Travel safe and we'll see you again next visit.

December 31, 2022

Very friendly and thorough. Parts were an issues but were forthcoming on the process and timeframe. Very happy overall More

by MACKEYA_CPG
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Patricia Davis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Alexander Ramsey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mekonnen Wossene, Rod Soprito
Report | Print
Jan 04, 2023 -

Mercedes-Benz of Portland responded

Hello Mackeya, We appreciate your business and patience here at Mercedes-Benz of Portland and are glad to hear your overall experience went well. Thank you for complimenting our friendly, thorough assistance. Come back and see us again whenever we can be of service.

December 30, 2022

Excellent service and very friendly staff. Scheduling and reminders are just perfect as well. Thank you More

by ADAM.AFIFI
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Andy Acevedo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Dec 30, 2022 -

Mercedes-Benz of Portland responded

Hi! Thank you for taking the time to leave us a 5 star review. We look forward to seeing you again!

December 30, 2022

Andy is reachable, professional, and was very helpful during and after the service. Very happy with the gentleman. More

by Mohammed.MARAEE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Andy Acevedo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mekonnen Wossene
Report | Print
Jan 04, 2023 -

Mercedes-Benz of Portland responded

Hello Mohammed, Andy will sincerely appreciate your thoughtful feedback regarding his professional and communicative assistance. Thank you very much for working with us here at Mercedes-Benz of Portland. Come back and see us again whenever we can be of assistance.

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