Mercedes-Benz of Portland - Service Center
Portland, OR
1,522 Reviews of Mercedes-Benz of Portland - Service Center
Polite people were quick to be sure I've been helped soon after I arrived. Everything that was proposed to be done or found during the maintenance was explained and cleared before the work was done. after I arrived. Everything that was proposed to be done or found during the maintenance was explained and cleared before the work was done. More
I called to replace a damaged tire that needed to be ordered and delivered to the dealership. The tire was delayed twice but communication of the delays was phenomenal. ordered and delivered to the dealership. The tire was delayed twice but communication of the delays was phenomenal. More
Attentive professional staff. Pleasant very clean environment. Efficient handling of service from appointment scheduling to car being returned. Patience for questions too. Pleasant very clean environment. Efficient handling of service from appointment scheduling to car being returned. Patience for questions too. More
Thank you for making sure we had a loaner car this time while our E class was being serviced in june, We have 2 Mercedes’ Benz and the maintenance is not cheap what so ever. It’s very calming and helpfu while our E class was being serviced in june, We have 2 Mercedes’ Benz and the maintenance is not cheap what so ever. It’s very calming and helpful to know that a company you love and respect has your back when hard times come. More
I continue to take my car in but the issues has not been fixed. That second trip in and I was told I just needed a new gas cap after the first trip cost $1700. Filled up with gas and it still smells like fu fixed. That second trip in and I was told I just needed a new gas cap after the first trip cost $1700. Filled up with gas and it still smells like fuel and problem still exist. More
I love your dealership ! Several times you’ve helped me with no charge . Everyone there is upbeat . Several times you’ve helped me with no charge . Everyone there is upbeat . More
It was really great working with Rod Soprito. He took good care of me and recommended necessary maintenance. I really appreciated the discounts he found for me! He took good care of me and recommended necessary maintenance. I really appreciated the discounts he found for me! More
I don't feel like the service writer listens to me. When I have to come back more than once to solve a problem, and then I made to feel like it was my fault, I am less than satisfied. When I have to come back more than once to solve a problem, and then I made to feel like it was my fault, I am less than satisfied. More